Tricia N.
Yelp
Rita's Gate of India serves very tasty Indian food.
Rita's is also dimly lit, little flies roam the restaurant, the linens are black so you can't tell if they've been washed. Not sure what's wrong with the ventilation in this establishment, but the spices and pepper travels from the kitchen into the dinning area and causes your eyes to burn! My father had to step outside and wash his eyes at a nearby business since the restroom here was unavailable. It was locked, was never unlocked, and no one was in there.
Under the California Retail Food Code, "any building that is constructed that provides space for the consumption of food on the premises shall provide clean toilet facilities, in good repair, for patrons, guests, or invitees."
Rita's has an A posted on their window from 2019 - boasting that their restaurant is up to code. I believe that if health inspectors paid them a surprise visit that A would be removed immediately.
That's not all though! When we ordered our food, I expressed to the gentleman (who I believe is co owner or related to Rita somehow) taking our order that I have celiac disease. His blank stare implied he has no knowledge of gluten allergy or food allergy requests. He responded with: "your allergy is your problem, you should take care of those things yourself, it's not our responsibility".
I was shocked!!!!!! I do understand that if a restaurant cannot accommodate my dietary restrictions I can't force them to. Having a conversation with someone taking your order to ensure you can consume their food is typical. They should welcome the conversation. They can say: I'm so sorry we can't guarantee that you will not get sick. Give options?
He was just rude. Even when we ordered, I believe I asked for rice and he mocked me, in a condescending way - he described the rice to me "those little white things".
He later returned to our table and apologized saying he was being "funny". I found this strange as well, they have a lot of cameras inside. Everywhere. That's great because crime is on the rise, but I wonder if he was observing my conversation with my family from the back. How else would he know to apologize ?
If you take a look at Rita's response to some of the yelpers on here, you will laugh as she is being herself. Being a business owner means you can be rude, you can do what you want! Fantastic. I just hope that her personal character and that of her business is evident from her choice of words you see on here.
Again the food here is really good. Cleanliness, customer service, proper ventilation, and a working restroom are not available though.
I would never return. The only reason I tried it was because we were on vacation with my parents and my dad wanted to try the food. As the aroma from the street was very inviting.
3 stars for the food