Jane C
Google
I booked our stay at Riverwalk somewhat nervously. I've been in the area before, but had never heard of this hotel. The booking website seemed to hail from the AOL era, making me wonder if the grounds would be just as antiquated.
But upon arriving, we were pleasantly surprised. From the front, the resort looks fresh and impressively sized. Service from check-in to check-out was seamless, and when we had minor complications with the air-conditioning in our space, they brought a maintenance person to help in good time. Our vineyard-facing unit offered beautiful views, and I cannot understate how helpful it was to have a fully outfitted kitchen in our unit. I made full use of the blender to make morning smoothies, we found cutting boards and spoons aplenty for small snacks, and it was just nice to have an ice machine right in our giant fridge. I could see this being a major convenience for traveling families.
To call it a resort might be a bit of a stretch. In my mind, a resort is an all-in-one site, including full options for dining, recreation, and entertainment. True, there are two restaurants, a small winery, a decent arcade, and a decent pool on site. But there were no breakfast options, and the pool was frequently closed while we were there. There's a so-called playspace in the lower level that was somewhat sadly outfitted with a few coloring materials and a pretty glitchy interactive projection that kids were done with after trying for a few seconds. That said, there were curtained off areas of live construction that promise more fun things to come. If the posters in the elevator are to believed, there will be a gondola leading from the hotel to a mountaintop, which should make for a fun wintertime stay.