Amar Aki Halimić P.
Google
Dear Management,
We would like to share our experiences from our stay at the Rixos Dubrovnik.
On one hand, our accommodation in the luxury part of the hotel was excellent – comfortable, modern, and completely in line with the expectations for this category.
However, we noticed that the classic rooms, despite being clean, showed signs of age with outdated furniture and generally need a refreshing update to match the luxurious ambiance the hotel aims to provide.
What made our stay especially pleasant and unforgettable was one exceptional employee, Ms. Sonja Kalajdžić. As a supervisor, Sonja had a feel for every small detail of a comfortable stay. Her approach to guests is exceptionally warm, professional, and sincere. She was always ready to help, resolve any query we had with a smile, and ensure we felt welcome and special. Her work and attitude are a true example of excellent hotel management and genuinely make a difference.
Thank you, Sonja, for your outstanding service and kindness! Her work is a true asset to your beautiful hotel.
Sincerely,
Sophia