Brittany B.
Yelp
It's very possibly I just caught these folks on a bad day. Everything about this spot makes sense in theory. Private parking lot. They used the space beautifully- exterior gazebos, patio seating, and a natural light filled interior. They offer a welcoming interior decorated with care while carrying unique menu offering beyond the traditional coffee shop fare for all times of day. Paired with varied seating for study, meetings, or a light lunch, beautifully crafted drinks, eye popping entrees, and strong WiFi this spot should be a home run, BUT, something just didn't translate in practice.
On my trip, the teammate who took my order was uninviting. She seemed new to the role, misunderstanding the basics (which would have been fine if her demeanor was more favorable), but her welcome didn't exactly leave a winning impressions.
Anyways, oat milk cortado- fine...just fine. Avocado toast add feta- fine...just fine (it comes with a salad though which is a nice touch). Nutella pie, warmed-fine...just fine. Service-(again) fine...just fine. The hanuta ...well that one was good.
Additionally, the devil is in the details, and there were a few details that could use improvement- outlets for study on tables beyond the back wall, WiFi code in a convenient location to be viewed from all tables once people sit down, team members bringing you silverware when they bring you a plate requiring utensils. It's just little things I guess, hospitality and convenience but with the Heights coffee game, those things matter. There are a million coffee options on or near 19th street. Irregardless, I wish them well, and based on the company during my stay, I may be the outlier here. Looks like they have some raving fans :).