Roberto's Mexican Food

My husband and i frequent here quite often. Everything we have tried here is great!! Green enchiladas are delicious n so are the tacos and burritos! Service may not always be up to par but the food makes it worth it!

Food is delicious, especially the red chili burrito banado, red enchilada's and sopapilla's! Extra red chili please... Great atmosphere. It's like my second home!

The beans were interesting but actually good as well. But shame for a taco plate; I would believe I was missing only one taco, but overall, that, luckily, was good stuff anyway for my first time eating this, as far as I recall.

Service is lousy! Who waits almost an hour for 3 stuffed sopapillas? If one was on their lunch hour, they would definitely be late getting back. They cared more about their drive thru customers than they did customers inside. Everyone was complaining. Quality and service is down.

Horrible place! This is the second time we visited this place. We decided to give them another shot. The place has a dreadful atmosphere no music, and badly lit. The cashier both times was rude. If you don't like your job, don't work there! The employees touch the trash can with bare hands then handle food right after, gross!

Went in yesterday Dec16 At around 11:30 to dine in, we ordered our fresh made tamales our drinks and a bean burrito, we waited for 30 minutes just to be told they didn't have any tamales of any kind, the people ahead of us had been waiting for longer just to be told the same thing. They sold us tamales they didn't have. We did get a refund for the tamales as well as the other customers. We got told that we could order ahead of time for the next day so that the same thing wouldn't happen so that's what we did. They told us our fresh tamales should be ready for pick up from 10:30 to 11 am. I ordered one dozen red and one dozen green cheese. When we got there this morning around 10:45 they told us they only had red left that they hadn't received the green ones yet? They offered me green chicken tamales instead but that's not what we wanted so they told us we could wait for the green ones to get there or come back later but they had no idea when they would arrive. We waited for about 30 minutes then they tell us the green had just came in . They sold us frozen green tamales 😭 They warmed them up as we waited for the fresh tamales to get there.🤯 We waited a whole day just to get the same frozen tamales Walmart sales. Make sure if you're dinning in to confirm they have what you are trying to eat, or you will be waisting your time waiting just to get a refund. And if you order for another day just know they'll pull a fast one on you and sell you half warmed up frozen tamales 🤢. So make sure you check your tamales. We will not be returning here, They have no communication within they're team . The girl that took care of our order kept filling up orders as well as the drive through lady, without confirming they even had tamales. We waited 30 minutes just for a bean and cheese burrito. If your hungry at the moment I do not recommend going here as the waiting times are bad and they probably end up serving you warmed up frozen tamales. If we wanted warmed up frozen green Chile tamales we would of asked for them since the first day, or even have had gotten them from Walmart for only 97 more cents. It may not be a big deal to many others but twice our family meal got ruined by the unprofessionalism of the team at Roberto's. We miss the old times where things like these would only happen as a last resort and with the customer approval. We couldn't eat together for the second time since we had to warm up the tamales correctly, While the fresh ones cooled down .💔

The owner and her daughter have great customer service. We were recommended by an Amazon employee. We were greeted bythe owners daughter and she had great customer service and was fast unlike the other employees that gave attitude. Specially a young short girl that was not the daughter of the owner. I have talked to the owner before and I know it's a family owned. The food is great but not authentic in many things they make. I was happy and still like the food that is why I keep coming back but I might just stay away from dining if the customer service is not going to be polite and professional.

We purchased two Party trays. One Red One Green Gallon of Beans Gallon of Rice The red tray was extra salty. They would not. Make us a new tray or offer us our money-back! Didn't expect this from Robertos!! What is someone to do with a large tray of Salty Enchiladas? Customer Service, and being Professional So out the window!! I know the Estrada Family, They Would Never treat anyone like this. So much for the employees that they Keep! I am So Disappointed. They ruined our party dinner.