Davis R.
Yelp
Bored and disappointed.
The performance of most of the staff was subpar and the food was, meh to pretty good, depending on what you ordered. Pay close attention to the 2, 3 and 4 star reviews. This is a Marriott hotel restaurant with excellent marketing. (This is a restaurant that is connected to The Ivens, Autograph Collection - (a Marriott brand).) NOT the 5-star experience you are hoping for...
Keep in mind, that generally speaking, this restaurant is a 4 to 4.3 across the board NOT a 4.7 or 4.8 which makes a difference in where you select to dine.4.0 on TripAdvisor4.3 on Google4.3 on YelpAnd, to be fair to future patrons and the wait staff who did their jobs well, let me be specific with pros and cons of our experience:
Pros:
- seating area for drinks before your meal- some of the food was pretty good - specifically the fries, lemon meringue cake, and a perfectly cooked steak although not seasoned
- enjoyed the dj, ambiance and the overall vibe
- probably a wonderful place just for drinks and the bar area
- some of the staff, the front person and food runners were really goodat their jobs
Cons:
- waited in the waiting area for over 90 minutes (20 minutes past our reservation time)
- you'll find this particular complaint in several reviews across TripAdvisor, Google, and Yelp)
- nasty persnickety attitudes from the front desk person and our waitress
- in a way well beyond what you might imagine from a typical restaurant- Lobster in my pasta was hard and tough to eat
- you'll also find this complaint in at least one other review- the fries we ordered originally never arrived, had to order again 90 minutes later.- left us with a terrible final night in Lisbon (which was otherwise an amazing time)