Regie T.
Yelp
I had the occasion to visit Rocco's in Culver City after a sacrificial walking tour of downtown Culver City.
All I can say is wow, what the f?
I believe the tables we were offered may been wiped down as recently as 2019. Disgusting and gross, it set the tone of the experience.
How long to get a beer? 15 minutes. Really? This was not looking good at all.
Food: wings were outstanding, flavorful and freshly cooked. We ordered twenty and wanted more. Next came the pizza. Very meh.
Crust was nearly see through and wouldn't hold the cheese or toppings. It was closer to a melange of cheese, meat, veggies, and surrounded by a small ridge of tasteless dough molded into a circle (sorta). WEAK
The circle around the drain continued with a simple order of fries for the table requested as an app. Never came. When reminded, this server went "to check on them" and returned with a sandwich with fries, but forgot about the white fries ordered as an app. More on that later.
A companion ordered a Caesar salad and was adamant about NEEDING the croutons omitted due to a severe allergic condition to gluten. He mentioned it twice, and was acknowledged by our server that they would be omitted. The salad came mixed with about two cups of croutons. Unacceptable. It was returned, with a healthy dose of attitude from the server.
Our server, ah the memories. Could be the least attentive, accommodating, friendly, and knowledgeable yet totally incompetent service that I have experienced in almost 30 years of traveling for business. When someone asks for a GF option, the proper response is not to say "we don't really do that" then back it up by serving a plate full of toasted bread in a salad. Our companion got the pleasure of watching the rest of our party eating their dinner for 20 minutes before a GF salad was provided. A SALAD. Ridiculously unacceptable.
When the check came, the white fries that never came were still on the bill and needed to be removed, and the salad was still included instead of being offered to be comped for the unacceptable error. After a spirited exchange with the server, the checks were reconfigured with the white fries and the salad taken out. That's the only thing that earned this dump a second star.
Ambience. Cranking house music to the point where patrons need to yell to be heard across the table destroyed any hint of a comfortable ambience. Maybe that's the point. I couldn't wait to leave.
Cannot recommend, despite the terrible service, below average food (wings were solid), and wannabe night club ambience. Like my dad used to say, it was good enough to try once.