Sharon M.
Yelp
***DO NOT GO TO THIS RESTAURANT - DON'T EVEN CONSIDER GOING TO THIS PLACE***
As a preface, this review is not intended to be funny and is an accurate account of our experience at this restaurant. Moreover, its surprising to see all the positive reviews written when Rocky's is so bad on many levels!
I took my wife to Rocky's in early September 2023 based on positive feedback on Yelp & Google. However, had a shocking experience, will never go back and warn everyone not to go to Rocky's located at 190 Jay St Rochester, NY 14608. From the moment we parked, we noticed that the exterior of the building is worn down and there was a pit bull tied up at the back door of the building. We walked in the business and it was dirty and smelled moldy and greasy. The tables were not cleaned off, there were particles of food on them from prior customers, the walls, floors and ceilings were old and worn. There was debris (paper bits, leaves, empty sugar packets) all over the floor. The male server who waited on us did not offer us a menu and asked what we wanted. We ordered water, I ordered rigatoni, my wife spaghetti, and we both got salads. We thought the server said something about salads being an extra cost but before arriving and before we placed our order, we visited Rocky's website on our iPhones where the menu is posted. www.rockysonjaystreet.com/Menu There, you will see "large" sized dinners are priced at $6.00, include a side of pasta and salad. It was at this point that we were talking about getting up and leaving. Our first impressions were not good and we felt like any minute someone was going to rob the place since its located in a high crime section of the city. Google Jay street and review the murders and other crimes that have happened in that area over the past several years. Our waters arrived in dirty glasses and our salads were served swimming in what tasted like dressing that was squeezed from low end convenience store packets. The salad was old, wilted and a bit strange with whole baby carrots. We did not eat the salad or drink the water. While we were waiting for our food, people would come in and out and we assumed they were mostly locals. Many of them were not groomed, appeared as though they had not showered in days and had picked their clothes out of a dumpster at the salvation army.
Our pasta arrived and was served "prison style". Meaning, the server dropped the bowls in front of us and the appearance of the pasta was messy with sauce splattered around the edges of the bowl. The portions were average and were certainly not "large" as listed on their website. The pasta was barely warm, it was over cooked and the sauce tasted like it came out of a 5 gallon can from the local Aldies. There was not a single thing that was "authentic Italian" about the food. As we were planning to leave, we heard the server tell two customers who were trying to pay their bill that the restaurant "rounds up". Meaning if your bill was $20.15, you need to pay $22. Seriously?!!! The server then came over to our table and put a folded up, ripped piece of paper in front of us that had our dinners handwritten on it with the amount of $33.00!! That's right, the meal that is posted on their website as $6.00 with a side of pasta and salad is fraudulent. Before we could stop and ask the server about our bill, he went into a back room. In shock (again) we didn't know if these were attempts by the employee to extort money from first time customers or we walked into the set of some crazy hidden camera show. It was all starting to makes sense why Rocky's is a "cash only" business. If Rocky's accepted credit cards, customers would have a means by which to document their purchase and file for a refund with their credit card company based on the experience. Wait, it gets better........as we sat thinking about how anyone would ever go to a crap hole like this and eat their horrible food, a mouse appeared and ran along the edge of the wall next to us into another room. A perfect addition to our fine dining experience! That was it...we wanted out immediately. However, our homeless appearing server was nowhere to be found. We placed the $33 on the table and got the hell out of there.
Aside from warning you not to go to Rocky's for any reason ever, we feel the business needs to be inspected by the NYS Department of Health for potentially numerous health code violations as well as the Internal Revenue Service (IRS). During the 45 minutes we were there, we did not see any process to track or document the transactions and realized that the owner must be grossly understating the tax they owe and swindling customers out of a lot of money.
While Rocky's may have been a charming place to dine at in the 1960's, it's become a place for the impoverished living nearby who believe the prison grade food is scrumptious and the filthy ambience is appealing.
***DO NOT GO TO THIS RESTAURANT - DON'T EVEN CONSIDER GOING TO THIS PLACE***