Roll Shack

Awesome unique ice cream experience. The ice cream here is very delicious and they have a unique way of preparing & serving it. Hence, why it’s called roll shack. It was my first ice cream roll. They flatten the ice cream and literally roll it. They have different flavors along with a variety of different ingredients/toppings. I brought a friend along with me. I had an awesome customer service experience with a cashier after my visit from the Zoo one beautiful sunny Sunday afternoon or evening. She ensured that I received my military discount and provided outstanding customer service. I really wanted to check out the one in downtown Abilene, but she exceeded my customer service expectation at this one and made it worth the visit. She even quenched my thirst with a nice bottle of water. Wish I remembered her named. Oh, Thank you Angel for being my Angel. Peace, Love, Respect & Light, Community

Roll shack was an amazing place to eat ice cream. I liked the atmosphere, and the employees were very nice. The ice cream, was amazing. It tasted fresh, and is very unique. I love watching them prepare the ice cream on the negative degree griddle. However, it only gets four stars because of the processing fee on the credit card. I actually have no problem paying a processing fee on a credit card, but there needs to be a sign, or the employee needs to let you know that pain in an alternative way will not charge a processing fee. Next time I will know to bring cash.

Amazing and cute place. Nice workers. The ice cream was absolutely amazing. Edit: I came back this February on the 8th. Amazing Service with the friendliest staff.Best ice cream I have ever tasted. Tell these people good job 👏👏 AMAZING RESTROOM 😁, BEST LOOKING RESTROOM EVER. MUST NEED TO VISIT. The visit was the best I've had at a "Food service restaurant"

I cream is fantastic, service was terrible. Very disappointed. I brought my child here to celebrate after a sporting event, we got here 20 minutes before opening and had no problem patiently waiting in the car, we were excited to try this place. 12 comes and goes and the doors are still locked. 12:05 and a girl brings out the flag then tells us it’ll be a few more minutes because something is not working? At this point there’s a line at the door with other people. We finally get in and I ask which end to order at, I’ve never been here.. I was ignored. Asked again, and got attitude from the girl at cashier. At this point I’m annoyed and sadly already don’t plan on coming back. It’s a shame because I’ve heard such great things for several years. Very disappointed.

We visited both locations on different days and I have to say the difference was night and day between staff and food prep. No hate to this location’s staff but they seemed absolutely miserable about working there. No friendliness, no smiles, nothing. Also, the amount of brownies I had in mine seems kind of skimpy for the price we paid. Barely had any! Fortunately the taste was pretty similar at both locations and we would definitely patron the downtown location again when in town.

Went into roll shack today and Kayleigh gave us great advice on what to order and was full of smiles. Great experience!

First time coming the wife and kids loved the ice cream. The owner was very friendly and welcoming and the building looked amazing. I’m lactose intolerant and they have a milk free base(which I completely ignored because I always do) will definitely come back again!

Our first visit. Impressed with the novelty and the quality of the ice cream!! WOW! 😊 Great service, too. If you're in Abilene and have a craving for ice cream, definitely give this a try. BEWARE, though... The servings are bigger than you think! 🥰🥰