Roma Italian Kitchen

It was my husband's and I first time at Roma Italian Kitchen. I watched a few reviews and recommendations from TikTok and decided to give it a try. I ordered the Spicy Carbonara and I was disappointed. It lacked flavor and the sauce had a watery consistency. Would not recommend. 1/5 My husband ordered the Lemon Mushroom Shrimp Stuffed Cheese Ravioli. His order was more flavorful, so we gave it a 3/5. It did not have that zestiness that we were looking for. The food took about 40 minutes to come out and we noticed that they prioritized doordash orders. We are grateful that they gave us free fries. They helped us not be hangry lol 2/5 Overall

Took a friend to lunch here using a gift card that I bought from Costco. Let me start with the good. The ambiance is very newish and clean, including the bathroom. I ordered the Piccata with a side salad. It was very tasty, and the portion size was very large. Our server was friendly and considerate. Now, the not so good. The server brought us bread, but there was no butter or vinegar & oil to go with it. We are not given appetizer plates, so, I guess we were supposed to put the bread on our napkin??? The bread was very salty. Our order took an exceptionally long time to arrive. When it finally arrived, my friend could not eat his Nonna's Calzone as it was extremely salty. Our server was kind enough to remove the item from our bill and only charged for the side salad that my friend ordered. When I received the bill, I noticed there was a price disparity of the cost of my Piccata. The menu I was provided said it was $21, but I was charged $27 which was the price listed up on the takeout menu board. I let the server know, and he was kind enough to remove the added charge. In the end, he thanked us for pointing out the problems so that they would be aware of them, and he gave us free cannolis for the trouble. I gave them one extra star than I would have otherwise for their efforts to make things better.

Absolute fire. One of the best Italian restaurants in Fresno. Actually, might be the ONLY best Italian restaurant in Fresno! Then again, I haven't tried them all. I didn't dine in, so I will only review from a to-go point of view. The meatball sandwich was on point. The sauce, the meat, the cheese The Spicy Carbonara was beyond your wildest dreams. That might be the best description, honestly. Would I recommend coming here though? ... yes. Now stop reading the reviews and listen to my advice and GO.

We had a spectacular dining experience with our family here! I was recommended to come here by my nephew who enjoys the food so we wanted to try it out. We were not disappointed! Lovely atmosphere, excellent customer service, it was such a homey place. I can’t get over how delicious the food was. I ordered the spicy carbonara and just wow! Every plate had a generous portion. We were so full but we kept eating cuz it was just too good! Bravo to the owner, chef and staff for making sure we got a wonderful dinner experience! We will be recommending more family and friends and also we will be coming back!

I am a Brooklyn Italian who has spent most of her life in Fresno. I grew up on homemade Italian food, and I’ve eaten at great Italian food restaurants in New York. I have never felt that there was a great Italian restaurant here in Fresno. I have now changed my mind. Roma’s Italian kitchen’s food tastes like our homemade. It was outstanding. Everything was fresh, homemade, and delicious.The staff were all welcoming and friendly. It was a great experience and my family and I will be back. Outstanding food, outstanding people, outstanding altogether.

This was a very disappointing experience. I had seen great reviews on Tik tok and was really looking forward to trying this restaurant. Waited about 40 minutes for garlic parm fries that were basically just plain fries with a sprinkle of store bought Parmesan and a big clump of raw oily garlic at the bottom. We were checked on maybe once and after over an hour had passed, we still had not received our food. It seemed as though our order was forgotten. We requested the check for the fries (which I believe we should have been comped for since we had waited so long already) and were met with a half-hearted “sorry” and an excuse saying they got a catering order in. It would have been fine if we were informed but watching door dash and in person orders be sent out while we sat there waiting for our orders that was put in a long time ago. I have never experienced such terrible service and will not return or recommend this place. Here’s a picture of our fries since we never got our 2 pasta dishes we ordered.

My daughter and I had lunch at Roma today. Honestly, it was a great experience. The restaurant is cozy, very shiny, very simple and clean!!! We ordered chicken salad, it was refreshing but a small tip, the plate should be little bit bigger for that Amount of vegetables. The cheese sticks were really good and the meat ravioli was delicious. As a complementary appetizer they served us 2 freshly baked boule with butter. If you’re looking for a cozy Italian restaurant, Roma is the best !!! Good luck guys…..

Great food, good service the girls were all so nice and very clean. The chef came out and asked how the food was..I would definitely recommend to try it out.

Food is AMAZING and service is great! Portion sizes are shareable depending on how much u can eat. 10/10 Would definitely recommend and will definitely be returning.

We cannot get enough of Roma!!! Their food is so delicious. And their service is top notch. The owner had let us know one time that they could really make the chicken Marsala anytime and just to ask for it. They changed the specials for the summer, so I asked and the waiter happily said she could ask the chef. Then Serg came out and confirmed what I was wanting and what could be done without an ingredient, and I accepted what he was willing to do for me. He came back out once more to check in and ask me about my dish and I just felt so special!! Talk about making the customer feel like they are in a family members home getting served fresh food. Thank you Roma! You will continue to get our business! Also-caprese salad and raviolis with pesto Alfredo sauce were 10/10 too.

I usually keep bad reviews to myself. I've never given a 1-Star rating but, here goes. We were visiting Fresno, had a busy day, and, instead of waiting at DiCicco's on a Saturday night, I had the bright idea of trying something new and pop-in to this place, based on the Yelp 4 Star rating, for a quick meal. Service - there is a waiting list and you wait standing outside the shop. When we arrived there were six people, two parties, preceding us. We checked in at 6:20 PM for a party of two and given an estimated time of 20 minutes. We were told takeout would take 45 minutes so we took the shorter estimate. We waited in the car until 6:40 after everyone else had been called in. Standing at the door I saw a vacant table-for-two along the wall expecting to be called soon. At 6:55, after being ignored by the staff, who I know saw me gazing through the window, and wondering why in tarnation we weren't sitting the vacant table, we gave up and, exasperated, drove away. At 7:05PM driving down Chestnut, they called, inquiring if we were "still interested" in the table. Well, there was already a sunk cost in the wait and no immediate prospects for a meal, so we turned around and, at 7:10, were seated AT THE VERY SAME VACANT TABLE. Our order was taken, perhaps, 5 minutes later. The orders, a sausage sandwich and a kitchen-sink calzone (vide infra), arrived 45 minutes later. Finally, gratefully, we were out of there at 8:20 PM. Two hours, TWO HOURS, at a hole-in-the-wall-run-of-the-mill-strip-mall Italian restaurant where it should take no longer than fifty minutes, at the most an hour tops, from sign-in to check. Food - Lets talk about the bland and mediocre calzone containing the minimum of cheese. And the sausage sandwich with, what? Ground sausage (??). It's something I've never experienced. Ground sausage is a credible ingredient on a Domino's pizza, I've had many. And not that there's anything wrong, comparatively in this case, with Domino's Pizza - which is what we should have ordered in the first place - but I submit ground sausage on soggy bread with a few red peppers and onions is not any sausage sandwich I am familiar with. Heaven only can only imagine what the chicken parm, mushroom ravioli or carbonara are like. Let's leave that to others. Ambience - hole-in-the-wall-run-of-the-mill-strip-mall Italian restaurant. Clean. Sturdy, not wobbly tables. Value - prices close to DiCicco's but, at the risk of being redundant, not even approaching the quality. Perhaps it's the California Minimum Wage law that limits the number of servers and preparers that explains the delays and quality. I don't know. If

Finally made the treck across town to try Andrew's brick and mortar. Place looked nice and clean, small what you would expect for a place in a strip mall. Me and my boyfriend were not acknowledged by the 2 servers running around. When I finally flagged one down, there was no friendly greeting, no acknowledgement of us standing there for a while, no personality were busy tables are dirty it will be a while we're busy. The gal also not personality same thing though she said she'd get a table cleaned for us. The food was amazing but the service was less than a dinner, more like a quick self serve establishment. They did not course anything when ordering I stated we wanted to start with an appetizer and salad. Everything came out ontop of each other and they forgot my salad and brought it after the entree hit the table. Never were we checked on, we weren't sure if we had to go get our own refills ect. The linguine and clams were amazing, better than Bella Pasta, and DiCiccos, and I'm not a fan of sausage but Andrew's were good. But the service did not make up for the terrible service and over all price for 2. If and when I venture back it will only be for Togo. I hope Andrew gets his service staff in order, stations, steps of service, because his brick and mortor has great potential like his father's Mike's Pizzaria.

I came here for the first time after hearing great things, but unfortunately, the service really missed the mark. When we arrived, they told us only a few parties of two were ahead of us and we should be seated within 20 minutes. I gave my number and waited in the car. Nearly an hour later, we noticed people walking in and being seated right away. We decided to check, and to our surprise, the restaurant was almost empty, they had forgotten about us entirely. We ordered cheese bread as an appetizer and each got a pasta dish. The appetizer never came until after we'd both eaten our fill of pasta, so we just took it home in a to-go box where it inevitably got soggy. On the positive side, portion sizes are generous, and the spicy carbonara was delicious. I also ordered two to-go items. When I went to pay, I let them know I was still waiting on them. The tattooed himbo up front said they "should be" working on it -- which, given the earlier mishap, didn't inspire much confidence. I paid approximately $120 for dinner for 4 and an appetizer.

So pleased with the food and experience here. We arrived after the dinner rush so we were seated right away and at least 3 different servers asked if we had been helped. We were given complimentary fluffy dinner rolls that were so good. We ordered the spicy chicken carbonara and the chicken piccata. The spicy carbonara was not spicy to me but had a smoky pepper flavor that reminded me of bbq sauce. So that was a little odd but still tasty and the noodles were perfectly al dente. The chicken piccata was lemony and the little pops of capers were perfect. Huge portions for leftovers later that night. Definitely will be back to try other menu items!

Best Pasta in Fresno! I used to order from them when they were just a food truck. Love love love the sauce. The service was great and the inside was so cute. The only thing that could use improvement on was the pizza, because it was really oily. Also the spooneli ice cream wasn't my cup of tea. But overall, best pasta in town.

Let's start with the positive things; The mushroom ravioli is out of this world it's #2 right under 13 Prime in Fresno I didn't catch the waiter name but he was a young man with glasses he was very nice and was trying his absolute best Now with the negative; The carbonara was bland,dry, and had no flavor. They had to bring 2 extra sides of sauce for it to be edible. The RCBA was nothing special either very little bacon pieces It takes nearly an hour to get your food. It's clearly not on the staff but on the owners/management. They have 3 waiters on the entire floor when it clearly needs 6 for the amount of people that show up. Hopefully they get the help they need I felt so bad for everyone working there

Dined in on a fun Friday night. Very welcoming, friendly, and attentive staff. Our party of 4, including 2 children, ordered Fried Calamari, Italian Chopped Salad, Kids Spaghetti with Parmesan and butter, (not pictured) Chicken Parmesan with Spaghetti, and Spaghetti with Meatball. Listened to music, especially Italian favorites and a few showtunes which made great conversation, as we enjoyed our meal. I tried everything we ordered, and all were delicious.

New Favorite! Deserves Way More Stars Roma Italian Kitchen is seriously underrated. When we walked in, the place was spotless -- like impressively clean -- but totally empty, which made us a little skeptical at first. Thankfully, we stuck around because it ended up being such a gem. Our server was super sweet and brought us fresh bread to start. Not just your average bread either -- I literally saw them pull a fresh batch out of the oven and set it aside for dinner service. That first bite? Warm, soft, and just perfect. I had the mushroom agnolotti and let me tell you -- it was divine. Perfectly seasoned, rich in flavor, and so comforting. My husband got the spicy mac and cheese, which was huge, and the first thing he said was, "this tastes like home." That's when I knew we had a winner. We also tried the Wild Horse beer, which took me straight back to childhood -- it reminded me of Tops (anyone remember that?). We even went to the brewery after dinner and picked up more cans. That's how good it was. Honestly, this place does not have enough stars on Yelp. The food, the vibes, the service -- all 10/10. Highly recommend!

All I have to say is WOW!!! It is so hard to find authentic Italian food so I have to give credit where it's due. The food was outstanding. You could tell a lot of love went into the dishes. Garlic fries were the best I've ever had and I even tasted a bit of spice in the garlic. Can never go wrong with fettuccine Alfredo and again the best I've ever tasted. Angelina was a fantastic waitress and a great asset to the business. She took care of my boyfriend and I and hustled the entire time. Drinks were never empty!! Owners were so friendly and we both thanked them for a delicious meal and service. Will definitely be back!! Oh and don't leave without taking home some lemonchello cake!!!! Best cake ever. :)

My husband and were so excited we finally got the chance to come up to Fresno to try Roma. We arrived about 12:30 on Sunday 9/28. It started out fantastic. Upon walking in we stood and waited to be seated and the dark haired server with the nose ring directed us to sit anywhere. We seated ourselves, and were brought menus and she took our drink order. A few minutes passed and we were brought our drinks. She then took our food order. My husband ordered the cheese garlic bread appetizer and chicken Parmesan. I ordered the nonna special calzone. As our food arrived she refilled our drinks and then she never came back. Like she just completely forgot about us. My husband loved the cheese bread, and the dipping sauce. He said his chicken parm wasn't bad but kinda tasted weird. Not bad, just different, like it had a Smokey aftertaste. I was so excited by the size of my calzone and it was so crispy on the outside I couldn't wait to cut into it. I didn't realize the calzones were deep fried. As soon as I cut into it, a pool of oil came rushing out. And I'm talking a LOT. I ate the piece I cut off and I then tilted the rest of it to help let the oil inside out and it just wouldn't stop. The flavor of the piece I had was good, but there was so much oil in it it completely coated my mouth so all I tasted after that was grease. We had to flag the other server down to ask for a box and then also to pay. They definitely need more help up front. The restaurant was very clean. The bathrooms were also spotlessly clean and the only complaint I have about the bathrooms is that there were no seat covers. Not even a holder on the wall for them. That needs to be handled. We agreed we would definitely come back, but we would like to try other menu items.

Delicious!!! I used to go to this place when they were a food truck and have been meaning to try it again now that they have an actual restaurant! Came in on a Wednesday night for a sit down dinner and we were the only ones in there - so we were sat immediately. I think a lot of people opt to get it to go! Service was super quick and efficient. We got complimentary bread and it was yummy, no complaints. THE GOODS: 〰 Fried Calamari (3/5): I thought this was just OK! The breading wasn't too too flavorful. It did have a nice crisp though! I don't think I'd get it again but I'm glad I tried it. 〰 Spicy Mac 'n Cheese (5/5): Some of the best pasta I've had in Fresno. Their portion size is HUGE so you can definitely share this. The pasta was perfectly cooked and the spicy pink alfredo sauce is a must try. 〰 Sausage Sandwich (4/5): Yummy! Spicy Italian sausage, grilled onion, bell pepper, mozzarella, meat sauce - you can't go wrong with this.

My husband and I came on a Friday night. We were welcomed and seated immediately. We ordered the Italian chopped salad and shrimp scampi to share. Boy were both dishes delicious--, the portions are big for each, excellent for sharing. The Shrimp scampi was seasoned well and the white wine lemon cream sauce was nice. Overall a great spot for Italian cuisine.

Dropped by to pickup a nano calzone. In 20 minutes I left with the best calzone I've ever had. Delicious.. Freshly made.... The staff was pleasant and I will definitely be back!

I was confused where the clams where but then noticed there mixed in and cut up into little pieces. Was the clam budget cut the dish it self cost almost 30$ which is insane to me if u give somebody what seems to be caned clams , their mushy , and smell a little fishy and don't taste very good. The service itself is good our waitress was nice and the restaurant is nice and clean.

My bride and I wanted to try this place out for a while. We rolled the dice on a Saturday night. We got a table and were seated immediately. The service was wonderful. The food was amazing. We got bruschetta as an appetizer. It was the best I have ever had. I got spaghetti and meatballs, it was awesome. My bride got a spicy rigatoni. She said it was ok. I stole a couple of bites of her food, it was good. I would definitely return. I loved it. I gotta say that the service was really good . They really take care of you. Good job.

Food was excellent but service was very slow. Our table was forgotten. The server asked to take our order then said she needed a notepad and didn't come back for along time. The service missed the mark for me so I'll stick to take out

I love Roma's pasta and sauce! Their lasagne is delicious and full of delicious sauce and cheese! I've also had their Chicken Parmesan! The servings are generous, always enough for 2 meals!

For three plates it was over 70 its a bit pricer than going to olive garden but the taste is great even after reheating.

Delicious!!! Finally made it over here since they've been out of the food truck and it's only gotten better! First thing I noticed was the staff ... as soon as I walked in I was warmly welcomed by the girl at the register that took our order. She was so sweet, attentive and personable, I didn't get her name but shout out to her. The food was delicious. I tried the chicken parm dish with pink sauce and wow chefs kiss. I HIGHLY recommend the pink sauce on any dish ... Very clean atmosphere with plenty of seating inside! Overall, I love it here and am so happy to see how well they're doing as a restaurant , I can't wait to be back!

Food was great. Not to sure what this was called but it was amazing. Hope to have it again.

I just finished eating the Calzone I ordered and it was delicious. It reminded me of the original Calzone I used to get downtown. The only thing missing was a red sauce. I highly recommend this dish.

12/24/24 Merry Christmas Eve everyone! Getting lunch! I called and ordered a veggie calzone with chicken added and baked. The worker was very kind. Gave me the total and said it would be ready in 25 min. I went to pick it up shortly later. Restaurant is very nice! Calm & low key with music playing. Greeted upon entering and worker was very kind. Order was ready. Paid for it, got it and left. Lunchtime! Calzone split My half was Really Delicious! Fresh, tasty & flavorful!! Mother said her half was GREAT!! Good service & GREAT calzone! Highly recommended!!

The location is good but the restraunt it self is not what I was expecting . The seats are very uncomfortable. The service was meh not good or bad . The food was mediocre and pricey for pasta . One and done for me .

I was going to only submit photos because I like to try a place a couple times before reviewing. I changed my mind because this is THEE best calzone I've had since Mama made them herself. I am always on the hunt and they never quite land--too soggy, too chewy, burnt on the outside and bland on the inside. As soon as I saw it I knew exactly how it would taste and it was perfection. The spicy carbonara was also very good, not overly spicy but it had a nice kick to it. It's veryyy creamy compared to a classic carbonara but im not complaining, I would order this again. Tiramisu was yummy, I love a dessert that's done well and true to tradition without a crazy American spin on it Andrew is the owner and was right up front making recommendations and answering questions. I've never tried them when they were a truck but would definitely recommend.

Love their food both at this location and when they had their food truck. They are a Fresno restaurant family and we have never been disappointed. The owner was cooking but came out to say hi and was great. The only negative is that they are expensive. You have to pay for good quality so that just means for my family we don't come here as often as we would like. They other negative is that they have Pepsi products not Coke. This time around we ordered Chicken Piccata, chicken parmigiana, spicy carbonate, meat tortellini and mozzarella sticks. Everything was awesome but here are some detais. Piccata was good but not very lemony (we squezzed some lemon over it to give it some more flavor). Spicy carbonara was perfect with chicken and bacon. Chicken parmigiana was excellent but the spaghetti that came with it was marinara, we would have preferred meat sauce. Meat tortellini also had the marinara but that worked just fine. The mozzarella sticks were excellent but $15 seems a little high priced. They do charge 3.99% extra for credit cards and their pricing was a little confusing at their POS system. All in all you will love the food.

Love Andrew's Italian cooking. I loved Roma's food truck! Actually , loved when Andrew was first cheffing it up at Mikes Pizzaria... the food is always delicious there, but was always extra, extra delicious when he was in cheffing it up in the kitchen there. He takes great pride in the food he makes. And today I finally made it to the new restaurant Roma's. If you want really good simple authentic Italian food, you need to come here. A quaint little place with lots of room... good wine, good beer, and best of all great homemade delicious Italian food. I grew up eating in an authentic Italian family from Italy and the sauce here (the best) is just like grandma's. Everything on the menu is awesome. I totally recommend if you've never been here, a MUST try is the Calzone for sure. It's a savory pastry with a yummy meat sauce. Best in town. I am so looking forward to the Daou wine pairing & 4 course dinner event May 19th, 2025. I think tickets will sell out quickly so if you know you know, and if you've never been here, this might be a good event for you. Get your tickets while you still can, if you read this in time. (In the know) ;)

Food was ok, but the service was what really turned me off at this restaurant. I felt uncomfortable the entire time I was there. And to top it off, my friend's mom had food poisoning after this experience! Will not be going back.

This is the second time they didn't fulfill our order from Door Dash. I came to pick it up, after the pick up time was changed from 30 minutes to 45 minutes. I came at the 45 minute time and it was obvious that they had not even looked at my order. Why use Door Dash as one of your order placements if you aren't going to even look at the orders? So then it was going to be another 45 minutes. That's not cool. They couldn't even say "hey, we messed up, we will do yours right now!" This is the second time this has happened to us and I gave them another chance but no more. Sad because it's in our neighborhood and I like to frequent local businesses.

First and last time here. Got served water and lemon quickly. Watched a couple come in after and order a bottle of wine and appetizer. Sat there for 20 minutes with no acknowledgement. Looks like not enough staff and they cater to takeout orders. Won't return. Very poor service.

Absolute fire. One of the best Italian restaurants in Fresno. Actually, might be the ONLY best Italian restaurant in Fresno! Then again, I haven't tried them all. I didn't dine in, so I will only review from a to-go point of view. The meatball sandwich was on point. The sauce, the meat, the cheese The Spicy Carbonara was beyond your wildest dreams. That might be the best description, honestly. Would I recommend coming here though? ... yes. Now stop reading the reviews and listen to my advice and GO.

I'm always looking for a good calzone and our family. We call it a meat doughnut, lol this was the best meat donut I've had in forever! The restaurant is super clean. The atmosphere is very pleasant. Employees are very nice. I wish they would put one in Clovis.. I will be returning soon to take my husband. This is his favorite dish. I can't wait for him to try it. !

Really cool place, clean and inviting!! The service was friendly and welcoming. The food was hot, tasty and just delicious! I would highly recommend

Wow, I was not expecting this place to be this amazing! I travel to Fresno often for work and was craving pasta, so I decided to stop in -- best choice ever! I ordered the spicy carbonara and holy moly... it did not disappoint! The portion was huge. I even asked for a to-go box right away, but ended up eating every bite because it was THAT good. Great price, fantastic service, and honestly some of the best pasta I've had -- and I'm a serious pasta lover. I think this might actually be my first-ever review, but I just had to let people know about this hidden gem.

I chose this place to order lunch for my birthday lunch at work on Monday. I have never eaten here nor have my co-workers, but I took a chance. I ordered the bacon, chicken, alfredo pasta and the Italian salad. It was delicious, everyone in the office enjoyed everything! The employee from the restaurant who delivered was very nice as well. Will definitely order from here again.

Food was absolutely delicious. Service was outstanding! The gal that served us was so nice. I live in Visalia and would love to see Roma's come here!

The fettuccine Alfredo is sooooo good. Today we tried the square pizza and honestly it's delicious too. We keep coming back here because the pasta is so fresh and the sauce is homemade. Fresh bread at the table. They serve beer too. Love this spot. Most authentic Italian food I've had in Fresno.

I've tried Roma a few times when they were a food truck so wanted to try the restaurant. The restaurant appears modern, open and is a decent size. When we went in there, no customers an entire restaurant despite being the weekend there was a sign saying "wait to be seated", however, there were no staff members in sight. We ultimately left after waiting several minutes and calling out "hello" multiple times with no response. Very disappointed.

We came during the soft launch so they weren't offering their full menu. Only select food items were available to order. The pricing was a bit overpriced for the amount of food you get in my opinion. I ordered the Mushroom raviolis and was surprised to see that there were literally only 7 pieces of ravioli and I paid around $27 for the ravioli and a fountain drink. There was also an additional charge for using a credit card to pay which was not verbally stated. It is nice that you receive a complementary bread roll although the server did forget to bring me mines and I had to ask for to which he replied, "didn't I already give you one". Service can be better if this is supposed to be a dine-in restaurant. I'm not sure I understand the concept of this place. It looks like a casual dine-in spot yet the prices reflect a higher end Italian restaurant yet the service does not reflect that. Additionally, the food is served in foil trays like to-go boxes. If I'm paying the high prices for the food, I would also like to feel like I'm in a sit-down restaurant being served in actual plates and utensils with an assigned server. I understand I went when they first opened so I'm sure they're still trying to figure things out. Ultimately, I love the food and quality. It's clear that the food is delicious and of high quality but the service and concept fell short. I hope when and if I eat at this place again, things change for the better.

My Family and I walked in on Sunday 7-27-25 between 1-1:30 pm. After church serivices hearing how great this place is for food we were looking for a beautiful experience of eating and fellowshipping. When we entered the room all eyes were fixed on us, including the one (1) server. No one acknowledged us as we stood politely at the front door. The server gave us "NO" communication, no direct Eye contact, a Head Nod, Not a mumbling word of I'll be right wiith you. After all, it is plain old common sense to Greet customers. There were six people in our party (4) adults (2) children. Yet we seem to go untoiced as if, we were invisible. After (7-10) Seven -Ten minutes of being ignored, The server walked towards the front attending to other guests. My family felt very invisible and unwanted. I called out to the server "Pardon Me, are we invisible"? He replied "No, I'm looking where I can sit you". We all found that a little hard to digest, while (2) Two Tables were open with (3-4) chairs each were directly in close proxcimity from where we stood, less than 5 feet away. My family and I felt discrimminated, and eventually left to support another restaurant who would welcome us and our money. Perhaps, the establishment was short staffed, nonetheless, it's good ethics to greet your guest. It only takes a second.

We usually call in for take out to beat the rush. It's not often but every now and then we have a craving for their Roma Rigatoni, very tasty and satisfying. I will agree with most reviewers that their prices are on the high side but their food is good most of the time. So why the mediocre review; I believe their prices may have been changed without updating on their website. I ordered the Roma Rigatoni $17, Calamari $17(little plain) and Lasagna $24 (overly salted). Total with tax came out to $72 ??? I was in a hurry and only questioned it in my head. My mistake, I should have asked when I was there. So not sure where the price difference was but honestly; at that price point I don't think it's worth getting take out anymore. Also, I don't really care for surprises, just want to be charged for prices reflective on their site, etc.

Very disappointing. The restaurant charges premium prices for Italian food while using cheap boxed pasta, canned sauce, and Tyson's quality chicken. I would advise the owner to try any decent Italian spot in SF or LA and learn from them. For Italian in Fresno I'd recommend annesso or annex kitchen instead

This is our first visit to the brick n mortar store but no strangers to Roma. Inside is a cool fresh look. The food continues to be excellent. We got the spicy carbonara and spaghetti and meatball and did not disappoint. The warm rolls were so good and definitely homemade and reminded me of my mother's homemade bread. I do suggest placing orders to go online before you leave home because they ate very busy and it takes some time to get food. Overall worth the wait so give Roma a try.

The pasta is boxed, the seafood is canned, and the sauce is store bought - clearly a lack of passion in making this food. The service was okay, not great. The inside is uninspired, small, and seating is uncomfortable.

*Edit: Forgot to add, and it's important. But their bread rolls are made with love and homemade. Not commercially made. And all the products are homemade. Owner/chef is italian. So you're getting authentic italian food! Alright. I came back here tonight after 5-6 years of not coming after a bad experience with the food truck. After hearing what happened, it makes sense (pager issue). We were greeted and sent off with Italian hospitality. It was a busy night. The waiters serving us were incredibly nice. They packaged our food for us and simply went above and beyond. I found that the owner was back there cooking for everyone on a Friday night. That says a lot there, no need for me to explain it. He took the time to sit and talk with us, as well as wishing every exiting customer well. I'm incredibly impressed and glad to say we'll come back like we used to. Before our incident with Roma's, we were eating here constantly and addicted. All the food tastes just as great. Except, without the food truck and in a beautiful restaurant! And they have an easy take-out line and dine in. Italian ambiance. If you did have a bad experience with them, do give them another chance to make it right. As they made it right with us.

Food is always fantastic! Small inside but worth any wait you may have for a table. The menu is growing and just absolutely worth every bite!

Wasn't happy with my takeout order today, but I called them up and they offered to replace or get a credit for the next order. Appreciate that customer service.

Great time and even better service. We came as a bigger party for a friends birthday. Chicken parm was delicious. Small problem with my pizza but I want to highlight the amazing service and attention to hospitality shown from our server Evelyn!! She went above and beyond to fix the issue and make sure we left happy and stomachs full. We will definitely be returning for this reason. 5 stars, I highly recommend. Thank you again Evelyn!