Romantik Hotel Zum Stern

Lovely hotel but spoiled by rude and ignorant service. Sat at the terrace on the main square and waited a good ten minutes before an unfriendly waiter appeared to take my order. I tried to order in German but it was obviously unappreciated, no eye contact and no politeness at all! Later, ordered from a female waitress who was equally unfriendly and equally unappreciative of my efforts to speak German and even had the nerve to tell me In what I felt was an offhand manner, “please speak English if you are struggling to speak German”. It’s not surprising that it was the only empty place in the very busy square!

Very convenient for the Festspiele, in the centre of town, with its own car park.||Our room on the second floor was comfortable and clean and the wi-fi worked well. However, if your mobility is limited you need to know that there are often long corridors, with various steps to watch out for.||When the weather is suitable there is a lovely terrace where you can also eat. The food is good and there was a generous breakfast.||There is a lot of Asian (Vietnam, Bali, etc.) service personnel who are as always efficient and very friendly.|

We booked 3 nights in February 2023 and had an absolute wonderful time. Everything about the hotel is perfect, the location is right on the town square, a short walk to everything in town. We had a rental car and there was ample parking available. The main part of the hotel is very old, over 1200 years, while the hotel has since been expanded to include newer buildings. There are many different room types available and some are decorated a modern style and some are old and classic. We requested an older room, which was very charming. It had low ceilings and the floors were uneven due to the age of the building but we found this to be very charming and beautiful. Our room overlooked the Linggplatz from the top floor but we had to climb several stairs to get there - we didn’t mind! But, if you need elevator access and a more spacious room just ask for one of the newer rooms when you book. The breakfast was the best hotel breakfast we had during our stay in Europe. We enjoyed wonderful local fare at the hotel’s main restaurant the first evening, sadly we did not have an opportunity to try the other, Michelin starred restaurant but we look forward to this on our next stay. All of the hotel staff were friendly and the service was excellent. The charm of the hotel is off the charts, from individually named and themed rooms with old artwork, to the cozy restaurant. We took a peek but didn’t use the spa facilities, they were very clean and inviting - next time we will bring our swim suits. Thank you to everyone at the hotel who made our stay enjoyable, we look forward to a return trip soon.

I booked this hotel because of good reviews and they had a pool. Reception told me where the pool was and how to use it. Went down and a sign on the door said it was out of order. Could she not have told me in the fist place. Then the Clothes cupboard in the room had a shelf that kept falling out when things were placed on it. Along with you have to request room cleaning. Not automatic. Not sure how they got a 4 star rating.

Good restaurant (didn't visit the Michelin starred le table so just the normal one) , good service , very average rooms, reasonable price. Service in the restaurant from the full.menu is only till 9pm, which is a pity. After 9pm service is from a smaller menu. The restaurant is also closed on a number of nights each week which is also a little inconvenient. I spent many nights in Bad Hersfeld for work and stayed most of these at the Romantik. I stayed in a number of their rooms, lots of different ones, never the same. One thing you can almost guarantee is that each room has its own character. The rooms all seem to be large and clean. I know the hotel has a great deal of history and is old, but furniture couple easily be updated and also carpets. Maybe that's not required because the Romantik is one of a number of hotels all seem to be owned by the same family and the Romantik is particularly well located in the centre of the town. Still it could do with a spruce up. Don't be put off though. The other hotel I tried is a much lower cost and much more modern, still owned by the same family and within 20 yards of the Romantik. It's the B & F. Perfectly good, just lacks a restaurant, is very minimalist but perfectly good for a short stay.

The Best hotel I ever been and the food is amazing!! the staff is incredible I will be come back!!🌞 Affordable – 100% Clean –100% Comfortable – 100% Quality – 100% Safe – 100% Please visit Bad Hersfeld, Hotel Stern is place to be. I would like to thank all the staff Thank you for your hospitality and amazing love you gave me I was very happy to spend time in this hotel 5 STAR ⭐️

We had a nice and quiet room. I'm tall, so I had to watch my head in this old building but that's part of the charm. Very good selection for breakfast, with made-to-order scrambled eggs. Not cheap but worth the money, we felt. ||||We also had a very good dinner in the outside area on the square.

A superb historical hotel set in the heart of the city. Rooms were individual and quirky. A good size and excellent bathroom. The staff were extremely helpful and tolerant of our poor attempt at German! The restaurant was superb with great tasting food and great service. A fantastic small hotel and well worth a visit.

The Best hotel I ever been and the food is amazing!! the staff is incredible I will be come back!! Affordable - 100% Clean -100% Comfortable - 100% Quality - 100% Safe - 100% Please visit Bad Hersfeld, Hotel Stern is place to be. I would like to thank all the staff Thank you for your hospitality and amazing love you gave me I was very happy to spend time in this hotel 5 STAR