Cynthia Dixon
Google
If IDGAF was a pizza restaurant Roma’s Pizza would be it!! I’m an old school Roma’s pizza lover from back in the day when they were in the Regency Mall. I’ve always loved their pizza! I even rocked with them when they moved from the mall to Wrightsboro Road and then when they moved to Walton Way Extension on Agerton Lane. I’ve been living in Florida for 20 years now and was in Augusta visiting family and broke my diet just to have a taste of yesterday and Roma’s pizza was what I wanted.
Unfortunately, I WILL NEVER EVER patronize Roma’s again!! Have you ever eaten something that was so bad that when you got finished you felt guilt for eating it, because it really belonged in the trash?
I placed an online order from my hotel room and gave the restaurant ample time to prepare my order. I ordered the Appetizer sampler which consists of 3 each; meatballs, fried ravioli, cheese sticks, and bone-in wings, a slice of deluxe, and I needed 2 more cents to be able to order online, so I ordered a chocolate cannoli.
When I arrived the guy at the counter knows NOTHING about my order. I tell him what I ordered, says he’ll get it ready, just need to heat the pizza slice. I get out to the car and check my order, no meatballs or cannoli. I go back in. A different guy waits on me. I tell him what’s missing from the sampler along with the cannoli. He never says a word!
I get my order back to the car I go and check. Basically the meatballs were just thrown in. I get back to the hotel, the food isn’t even hot, nor is the slice of pizza. I couldn’t eat ANY of the cheese sticks and if you’re wondering why, look at the photo - they were cooked last week!! The meatballs, I could’ve put someone’s eye out if I hit they with them. They were hard as rocks!! The ravioli was barely edible and missing and 90% of its filling. The wings - nothing special at all. I had to heat the pizza slice. The toppings were cooked but since it wasn’t heated properly in the pizza oven, the cheese just sat on top. The slice looked like it was just pulled from the refrigerator. And there was so much soot on the bottom of the slice that it was ridiculous. They must NEVER clean out the pizza oven!!
I can’t tell you how disappointed and disgusted I was!! I threw away most of the food. The cannoli was soft and cold. I didn’t even bother. It went straight in the trash. I would’ve rather have given the $30.88 to someone on the street than this damned place.
Roma’s had the best pizza back in the day but that day has come and gone!! NEVER AGAIN and I’ll tell everybody I know to never set foot in that place.
As far as the staff - they don’t give a damn!! There’s no one there who takes pride in what they do nor who they represent!! I don’t know who owns this place cause it can’t be a relative of the original owners, if so - they’ve failed their forefathers!
Do yourself a favor and get a Little Caesar’s pizza! And BTW, I hate Little Caesars, but I’d rather eat anything they have than the crap that’s coming out of Roma’s Pizza.