Romeo & Juliet’s Caffè & Bakery

We LOVED this spot. Smaller but big on charm & taste. Authentic Italian food that smells & tastes fantastic. Perfectly cooked. Friendly staff, not overcrowded, & food came out fast. They have one half that is a sit down restaurant with service staff & the other half is the bakery & take out/ window service & a self serve seating area that's less formal if you just want a quick slice of pizza or pie. It was really decked out for Christmas, very beautiful & fun. Fyi: Street parking only. Will return!!

You know, I used to love this place and rave about it and order weekly in person and during the week for lunch as well. Last time I ordered the pizza was awful and the manager Shannon was extremely rude- which surprised me because everyone there is usually very friendly. Today I wanted to give them another try- everyone has an off day. So, I order on UberEats and the pizza tastes as terrible as it looks. The basil is definitely not kept fresh - grow it and cook with it all the time and it’s obvious that it’s been sitting around. It’s overcooked, somehow not cooked all the way in the center, and there is just this off-flavor that I can’t place. I don’t know if the vegetables are just not fresh or if due to prices they’re lowering their quality. Whatever it is, my relationship of years with this place is over. I’m not spending my hard earned money for terrible food - and they should and do know better. From my previous experience they do not care about feedback and as I said earlier, that manager Shannon is extremely rude and could use training in customer service and general respect for others. They obviously also don’t care because notice that they do not comment on the negative reviews here to express apologies or offer to make it right somehow. I’m just thankful that UberEats refunded me for this order after seeing the photos - because the rest of it is going straight to the trash where it belongs. What a sad and unfortunate situation.

First time I've been there in almost 10 years. I need to note, the service was fantastic. I didn't catch her name but she was extremely kind and attentive. The desserts look just as I remembered. Picturesque and out of a magazine. However, and it kills me to say, atmosphere is okay, food was kind of bland despite large portions and lots of fruit flies at my table. The desserts and hospitality alone are absolutely worth the trip as everyone there is SO kind but as much as it pains me, everything else seemed to miss the mark :(. Again, very friendly staff and desserts to die for but it crushes me to give them anything under 4 stars.

What more can be said of a local staple that hasn't already been said? I feel like anything I say will have been said already, in another voice, at another time. Well here goes: Food: If you had any doubts before, set them aside. Portions are huge, sauce is flavorful. Whether you opt for a pizza with crisp, thin slices, a panino with options galore, or one of many pasta choices. I've had so many in the several times I've visited, and they do not disappoint. I WILL eat the burratta and suffer the consequences of my actions because it's just that kind of place. Service: Olive Garden doesn't have shit on this place, I feel like family here more than I do in that half baked monstrosity of a restaurant. I don't need breadsticks when I have fresh bread and tapenade brought to my table. Bread is the name of the game, and the servers are playing pro. Everyone has shitty days, but the people here make that a little better. Atmosphere: Okay, it's a little kitschy. But if that doesn't perfectly encapsulates the Italian-American experience, I'm not sure what does. I know I'm in the right place when I come through the doors and I see cannoli, pannetone, and tiramisu in front of me. If an Italian restaurant doesn't have the little statue of the chef guy there, I DO NOT WANT IT. Give it a go, and make sure you save room for dessert.

We went here to have brunch. Everything was good with the food and service. We did decide to sit outside during a heatwave so I do not recommend that. The food tasted very fresh. The portions were very big. I really liked the bread and garlicky paste. Very soft and the garlic was so tasty. The service was good. Nothing negative to say here. She was friendly. The atmosphere is nice. Sitting outside, you have a nice view of the busy street or you can dine inside where it's much quieter and darkly lit. Overall, good experience. This would be a place I would consider revisiting if I'm feeling italian.

We stopped by to grab some dessert. Everything looked so good that we decided to get a few different ones to try. The chocolate peanut butter cake is one of the best I've had. The lemoncello is light with an excellent flavor. The napoleon was perfect. I cant wait to go back and try some others

Was very good but the paninis were amazing with a wide selection. The atmosphere and location is very ideal whether dining inside or on the patio. Also make sure you don’t leave without having a cannoli! I will definitely be back.

A regular in this cafe. First experienced this back in 2021 for my friends wife birthday. Today went with an Italian - who endorsed their pizza to be good in Buffalo. Gotta take his word - amazing place with pizzas. Tried traditional margarita pizza and pizza alle verdure. Coffee was not that great compared to other coffee houses. Best cannoli ever. And also, best pizza place for vegetarians.

I come here for lunch occasionally. They have some nice seating inside and you usually won't be on top of your neighbor. This place does a reasonable lunch business but it's not packed. Service is always pleasant here and the pizza is more than enough for leftovers. The salads are very generous as well. The desserts always look awesome and I see plenty order them. I never have room after lunch for dessert though.

Stopped in while doing laundry and was hankering for something sweet and opted for the Peanut butter chocolate cake ($6), per the staffers recommendation. It was in a cooler so I let it warm up a bit and it was really good. well made, and generously sliced.

Service was very good, ordered the chicken piccata and husband had the ravioli. Chicken came with green beans but I would have rather than pasta with sauce as my side dish (that wasn't offered) chicken didn't have s nice, smooth lemony sauce. No salad came with it and I would have liked a salad with it. No small house salads only big ones.

Bought a cake for birthday party, asked for a happy birthday to be written on top! They charged 10.00 for this simple phrase, and no mention of the added cost !! Outrageous!!

OMG! I've been here before, but it's been quite a while. The pizza we had was absolutely the best! Such a cute place too! Try, it will not be disappointed

I went to Romeo and Juliet's café to get some baked goods. This is the first time I've been in there to actually buy some thing. At the Italian festival, I had stopped by their stand to get some things and I was very impressed with the Napoleon, the peanut butter bomb, and my mother loved the eclair. My son, although at the festival had a tiramisu and thought it was really bad. I figured it was probably just cause it was sitting outside For so long and maybe they made too many of them and they weren't going or something? But, I bought a $9.00, tiramisu today and was so excited to give it to my son, and he was very excited to eat it. He took one bite of it, it seemed OK at first, and then he just blurted out how disgusting it was. He actually had to spit it out. I told him it can't be that bad and I don't even like tiramisu, but I was willing to take a bite to try it. I took a bite and all seemed fine at first, but then once you swallow, oh my God, disgusting !! It tasted like straight up vomit ! I kid you not, and I am not exaggerating, it tasted like puke !! Why pay nine dollars for vomit when you can get it free at home ? So that was a waste of money and I will never buy tiramisu from there again. BUT, again, I bought the Napoleon, the peanut butter bomb, two eclairs and a piece of carrot cake. Everything was delicious ! I will definitely go back and try more things because everything was looking so good but like I said, I will never buy tiramisu again. The cookies looked so good, the dining area smelled good. I would like to go and get some food from there too. other than just dessert. I wonder if there is anything not in the store, that they can make concerning Italian desserts. There's something I want so bad that I can't seem to find and I don't even know what it's called. I ended up spending $39 even, for the two eclairs, the peanut butter bomb, the Napoleon, the carrot cake and the $9 horrible tiramisu . That's not too too bad, but all bakeries are a bit expensive.

Met with ex coworkers for lunch. They had a panini and loved it. They took half home for their husbands. There was a nice lunch special that came with a smaller panini and soup or salad but they opted for the full size panini. I had the spaghetti. It was delicious. Came with 5 or 6 meatballs. They were smaller in size and were delicious. I ate less than half so I was very happy to take half home and eat the next day. They also served bread for the table to share I would definitely recommend this place! Great food

Romeo & Juliet's stays one of the best spots there is. Consistently great. My go-to is the Rembrandt panini, which is a type of Caprese sandwich. I also like the Insalata Formaggio di Capra, which is a salad with mushrooms and goat cheese and a truffle oil vinaigrette. The peanut butter cake (also has chocolate) is IMMACULATE. The pizza is very good as well.

Great food bread and baked items true Italian cuisine. Wonderful service friendly staff good place for a group or family gathering

Decent place. Food was good, nothing blew my socks off, but I would eat here again. I thought panini was a bit bland and could use some pesto, mayo, something with sauce or a flavor boost. Pizza was okay and I enjoy the little cup-style pepperoni they use. Tiramisu is a lot heavier on the coffee flavor than I'm used to. I think the chocolate bombe was my favorite of the visit. Staff was friendly. Loved the decor, although the tables felt a bit cramped to me. I will likely return to try some of the other desserts - the stuff in the case looked very tempting.

I've had a hankering for this for a while now. Back around 2000, I used to live around the corner and would go get the Quattro Formaggi for $5 special once a week. Well, I didn't feel like driving so we got DoorDash from Hertel Ave all the way to Sloan. Got my fav pizza and also we added a Margherita too and the whole family ate it for rhe next 2 days. Wasn't piping hot by the time it was delivered but that's not a short drive so the pics don't do it justice. Taste was awesome and I know they have some incredible desserts too. I've also been to the Sheridan Drive (near Evans) location and love their food & service as well. Highly recommended trying this place.

Eight years have gone by and this place is still kicking it out of the park. Other restaurants come and go. This place still has great salads, Italian desserts (like fresh filled not too sweet cannoli), soups and of course their pizza. Always a good deal too.

Huge Portion sizes decent prices friendly service This place is a hidden gem. Meatballs were really good.

Amazing food and very nice staff. I finally made it to the Williamsville location and stopped in for some delicious desserts. We tried the chocolate cake, the tiramisu and the peanut butter ganache. My favorite was easily the PB one, i could eat if every day all day. I stopped back for dinner to go( because why not?) and we got the red pepper dinner, risotto ball dinner , soup and kids spaghetti with meatballs. Everything was amazing and huge portions. The owner is very kind and helpful explaining the menu. We will definitely back and I'll be trying the pizza next as it smelled amazing! I wish I had pictures but we ate it all!

All of the food at Romeo & Juliet's is of Excellent quality, from appetizers, entrees, house made bread and desserts! The Lobster Ravioli with Gorgonzola cream sauce is to die for!

Been a regular for a while but got some dessert tonight and two bites in realized the tiramisu was bad. It was warm and definitely left out because it tasted sour. For a $7 dessert I expect to not get food poisoning

Happy birthday to me! I didn't have to pay and I had the special Chicken Marsala with risotto. Cooked perfectly, with plenty of mushrooms. And then, for dessert, cannoli. This is no ordinary canoli. It's magnifico!

Wow. Unbelievable. Friends went to hertel location and ordered a lobster ravioli and sent back. Response was well you shouldn't have ordered something you didn't know you might have not liked and charged them for it. Young kids from out of town experiencing the Buffalo food scene that we raved about. This is customer service? Not anywhere I have been. Shame on you! No where in Buffalo. Wow. Lost a lot of business with this response. We only eat local and now wondering why support business like this? Shame on you. Do better!

If this restaurant was on my corner I would be there constantly! It's one of these places that has great food and a great ambiance. Where you want to sit with friends and savor your food and drinks winter or summer , people watch everyone on Hertel Ave and just enjoy life. So whenever we have friends from out of town we take them there. They make delicious brick oven pizza. The crust is light and crispy without leaving you feeling like you ate air pizza. The sauce is just right , not too sweet or too salty. So you aren't thirsty all day long!! Their bruschetta is that perfect sweet fresh tomato blend. Crusty bread without the sharp edges that cut the roof of your mouth! And everyone wants the last piece ,looking at it but trying to be polite. Not one bad bite. Their dessert case.... well for me the reason to eat a meal is to get to dessert. I simply can't just have dessert after dinner but I almost always take a box of goodies home for later. The cassata cake, the cannolis the cookies and those little tiny pies filled with something like cannoli filling.... oh so good. I don't think you can pick anything you won't like. At least I haven't found anything yet. There are several locations with hours that you should look up. If you can eat in , Hertel Ave is just such fun with the windows or the outdoor seats. Otherwise take it home!!! @rjcaffe

Tasty pasta and dessert options. My friend ordered a pizza and loved it. Overall a great place in the summer to sit on the patio and enjoy a good meal and drink with a friend in the sun They have a range of dessert options at the counter inside as well. Overall great summer spot.

I've been a long-time fan of the desserts here but just got around to trying the food today. I ordered the baked eggplant parm. It was good. It wasn't exactly what I picture when I read baked...parm, but it was good and enough that I had it for both lunch and dinner. I also ordered a piece of the Cassata cake and that was excellent as was the cream puff that my roommate ordered. For his lunch he ordered the spaghetti and meatballs. He really enjoyed the sauce but didn't care for the meatballs. Both of our meals came with a generously sized piece of ciabatta bread and a delicious olive tapande. I look forward to trying their panini next time. Some more notes about the desserts: there are several different types of cake which you can order as a slice or an entire cake. The Italian cookies are fantastic as are the cannoli and tiramisu.

2nd visit delicious as first. Come for the homey atmosphere, and fresh tasty food!!! Will be back

It's a cute place (Wmsville location) - small but nice. People are friendly and the desserts are amazing. Only thing I don't like is that there is absolutely NOTHING else on the plate when you get a panini - no pickle, no chips, no side of ANYTHING. It's not an inexpensive place and this just seems really cheap to not offer some small side with a sandwich. Can't think of anywhere else that doesn't at least give you a pickle....

This is definitely my family's favorite place for pizza!!! Brick oven pizza that tastes straight from Italy!

Their pepperoni pizza was excellent Not quite as crispy as I usually like it but tons of flavor.

Went on a dinner date at the Hertel avenue location. The only bad part was trying to find parking. It took a long time to finally find a spot somewhere and we had to walk a bit to get to the restaurant. Other than that it was a great experience! The food was really good and I had the peanut butter cake which was amazing I'd definitely go back again

I just stopped in to pick up some dessert. They have a whole dessert case filled with cakes, cannolis, cookies, and other treats. They also had slices of pizza and fresh breads and a cooler off to the side filled with pizza dough balls, ready made pizzas, and small celebratory cakes available for purchase. The decision was tough but I opted for a slice of peanut butter torte. Layers of peanut butter between layers of moist chocolate cake. For sure a rich dessert but soooooo good. I will def be returning to check out other items on their menu!

Meals and desserts are always fresh and meticulously prepared, even when ordering Delivery. Appreciate their consistency! Within a few short visits, they made a loyal customer of me. Highly recommend!

Love Romeo & Juliet's. The bread is fantastic. The pizzas are great, especially the Quattro Formaggio. The stuffed red pepper is delicious. The paninis are always great. Highly recommend

R&J's has been one of my favorite Italian restaurants for over 10 years. Because it is so unpretentious and unassuming, friends have been surprised that it is often my go-to for special occasions. But it is an easy choice for me - the interior is charming and unique (looks like a little Italian plaza inside), and each and every food item is delicious! I've had everything here from appetizers, to pizzas, to entrees, and of course to desserts. It's ALL great! The sauce is on the sweeter side, which I love. My go-to items are eggplant parm or lasagna. For desserts, you can't go wrong with any - their bakery is one of the best in Buffalo. But if you are a fan of carrot cake I highly recommend you order it. It's stellar. A pandemic update: I recently ordered take-out through Uber Eats. The food was just as good as if I had dine-in. It arrived nice and hot, nicely boxed, and everything was just as delicious as I remembered. I was also pleasantly surprised with how fresh and tasty the tiramisu was! I feared that could get too soggy as take-out, but not the case!

Cookies Italiano Part II Well when you want real Italian cookies and pastries, the only place in Buffalo that makes them fresh, authentic and really delicious is Romeo and Juliets. After a long struggle to find a parking space on Hertel avenue , i purchased a couple pounds of assorted cookies. Real authentic and freshly made for my friends in Rochester. And as Mr. Food used to say "ohh it's so Good.

This cute little bakery/cafe offers a pizza, antipasto/insalata, and panini menu, but the real draw is the dessert case. We went here for the first time because the restaurant we'd planned on was closed, but I had always wanted to try it. So glad we did. Lunch there was pretty good, a tuna melt on large ciabatta-like bread, but nothing to write home about. Although the bread was perfectly crusty on the outside, soft on the inside with just the right saltiness, the tuna mixture was bland and uninteresting. My kids split a gigantic ham and cheese panini, which they loved. I had a taste of the bread and it was also fantastic, but I'm not a fan of ham so I can't say much else about it. The desserts, though. We brought home a slice of lemon and a slice of chocolate peanut butter cake that the family shared. Both were perfect - not too dense, not too light, rich without being overbearing, sweet but not at the expense of tasting the mingled flavors in each cake. At a later date, I sent my husband back for the sfogliatelle - having no idea what it was called but a clear craving for that flaky sugar-dusted, cream filled croissant type thing in the bakery case. Let me tell you. Try the sfogliatelle. Look up how to pronounce it first. It's a lovely springy pastry - I think maybe made with semolina flour? - filled with a tangy custard cream flavored with some kind of citrus and hint of liqueur, dusted with powdered sugar. Here's a picture I took to brag to all my friends about the awesome dessert I got from a local gem of an Italian bakery. You should definitely check this place out.

A bit of a surprise to me, this place has some amazingly delicious vegan and veggie pizzas and panini's. They put together the BEST veggie combinations. Keeps me coming back.

I can't say I've ever really been disappointed by Romeo and Juliet's. I've only ever visited the Hertel location, this last trip during Covid times. We were looking for a spot to enjoy patio dining on a Friday evening on Hertel, and while driving by we noticed a table open here so we popped in to snag it. There were several people inside waiting to pick up to-go orders, and several tables of people eating inside. The food all sounded delicious and we had quite a hard time choosing. I went with the stuffed gnocci with bolonese, and my friend chose the lobster ravioli with garlic and butter sauce. Both dishes were amazing. I just wish we had had room for dessert because they looked crazy good as we walked by on our way out.

I just love the ambiance and authentic food here. Their dessert offerings are simply Devine. I'm also a lover of their expresso beverage.

Came here on a Friday night for dinner and sat outside. The waitress was extremely nice and tentative. She made suggestions based on what we were interested in. We had bread and an olive spread to start for the table. The spread was good but I would have preferred butter or oil. The food was overall very good but the dessert was delicious. I wish I had ordered cheese for the spaghetti and meatballs though. I finished with a cannoli. L I recommend getting the chocolate chip one! If you eat it in-house they will add a whipped cream and chocolate drizzle.

Had a dinner with my girl friends . We had pizza pepperoni , lasagna and bruschetta! Food was delicious. One of the best French Chardonnay we ever had. They had a great selection of wines all around the world especially European wines. It's kinda hometown favorite for us being in Romeo&Juliet's. The Italian owner Vito was behind the counter cooking and he was very knowledgeable. Also waitress was very attentive! Highly recommend. We will definitely come back.

Amazing pasta and even better desserts. The hummus/tapanade and bread before the meal is so good - I'm glad they only give the one small cup. I ordered the butternut squash ravioli from the specials board and a glass of wine. So delicious! The sweetness of the squash paired perfectly with the olive oil sage sauce. My husband ordered the spinach ravioli which they were out of so he got the tortolini with gorgonzola sauce. THIS SAUCE THO. To die for! We had to get a couple cannolis to go which were also fantastic. We've been in before for their pizza which is also very good especially for the price. Great food, great service and excellent prices. Highly recommend.

The food was mediocre snd bought a bunch of cookies that were hard as a rock .. threw them out .. just unimpressed all around !

Romeo & Juliet's Cafe is one of the cutest restaurants on Hertel! First and foremost, I can walk there from my house, so that's a big win for me. Secondly, their pizza is delicious. It's a thinner crust, which I prefer and the pepperonis that they use are spicy pepperonis (also my fav). When it comes to ordering a pizza, they only offer one size, which makes ordering so much easier. It's also super affordable. Some time ago, we were visiting our friends house for dinner and we were in charge of brining the desserts, so on our way there, we stopped at the cafe to pick up something yummy. Cheesecake, cookies, pie slices... you name it, they have it. There's a huge variety of desserts to choose from and each one is rich in flavor and there truly is something for everyone. The only downside is that the desserts are a little on the pricier side, but if you enjoy sweets as much as I do, it's worth the extra cash.

I came here last week with a friend with the sole purpose of gorging ourselves on cake... and we succeeded! We spent $18 on four desserts and ate 3 pieces of cake between the two of us (she took an eclair home to her boyfriend). Of the three, the peanut butter chocolate was far and away the winner. I was surprised that it was more chocolatey thank the "sinful chocolate" cake we got, which I found disappointingly bland. We also got the cannoli cake (I can't remember the real name), which was just okay. Of course, I'm comparing these flavors to the peanut butter chocolate - they weren't bad, they just didn't hold up in comparison. I also love the pizza here, which I tried on a previous visit and will definitely be back for. There are a lot of other desserts we didn't have a chance to try so I'd like to sample more in the future... but I have a feeling that peanut butter chocolate cake will be hard to top!

What are your favorite go to places peters a great sandwiches a great putting. These are great. My favorite Panini is the Dante can't go wrong with anything on the menu. Highly recommended.

Stopped by for salad and pizza. We ordered two salads and a flat bread. Everything was delicious. The salads were fresh and large. They came with dressing on them so ask if you want them on the side. Our waitress was super nice and very informative about the menu. She was quick to refill water and clear plates. We were full after two salads and an appetizer. Didn't even have room for desserts...however they had many options and they all look amazing. We want to come back and try their pizza. The table next to us ordered one and it was big enough for two. The total bill was $37 with a tip which is a little pricy for salads but I don't mind paying for freshness and good service.

Right around the corner from my house so easily accessible! Was just out and about and go hungry so I ordered some pizza to take home and I was floored at how good it was! I had to order more another day so I got the cheese and pep and the quattro fromagio (spelling?) both of them were amazing! If you like a thin crust and great toppings this would be the place for you. I have ventured into getting some paninis from them and they are good as well but the pizza really hits the spot!

A patron of many years since they first opened. Consistently good food, good atmosphere. I've felt a few times over the years they've hired some bad apples that screwed up the food prep sometimes but the owner is very receptive to the fact that it's hard to find good help that will adhere to his business's top quality standards. Anyhow, the last few times I've been here, (the owner - and I really forget his name..) has actually been behind the counter busting his butt to make sure good food gets pushed out of his kitchen. One particular night he actually made our pizzas, and they were the BEST we had in the many years of eating here. Perfect, flawless, picture perfect to the point of not even wanting to eat them - just stare at them and take pictures ;) LET IT BE NOTED, that the dek pizzas here are "true" Italian pizzas. DO NOT go here expecting a fat crust dripping with mounds of sauce and toppings like a traditional Buffalo-style pizza. DO NOT give this place a bad review because you feel the toppings are limited or sparse... that's just the way this style is made, the way it's made in Italy. If you want a fat loaded pizza, go to Bob & Johns or Mister Or Franco's. Let is also be noted (ahem, Mrs. Juliet) that some people are correct in their remarks about the desserts. I have to admit, that sometimes the desserts in the case do not seem as fresh as they could be. Because the case is open in the back, the pastries (especially the already cut cake slices) pick up the odor and smells from the kitchen which gives them an off-taste and smell. The cassata cake is most notably affected, anything with a whipped cream frosting too. The cookies - same. They need to be all kept separate from each other somehow. ** Dear owners, I hope you're listening: PLEASE somehow separate and/or wrap or cover the pre-cut cake slices and other pre-cit items, protect them from each other. Your sweet treats are so delicious, but the transfer of other kitchen smells makes them sometimes not appealing and makes them appear stale :( ** Keep up the good work Mr. and Mrs. Romeo and Juliet. Ciao Bella! Muaahhh! :D

We went here for lunch on a Saturday and were impressed with the huge portions for a great price. It was enough for two meals. Simple and fresh panini and salad combinations with a canoli for dessert. Can't beat it! I'd highly recommend for a lunch to catch up with friends.

Authentic Italian food, decor, delectable desserts, friendly owner Vito .. What more could you want?! Dan & I have been to Romeo & Juliet's on Hertel Ave on many occasions. I know there's two more locations on Sheridan too! At the Hertel Ave. location you will usually be greeted by Italian owner Vito, he is very friendly. Also you will be welcomed by the large glass case of Italian pastries! One word... WOW!! If you like Cannoli's and have never had one from here, YOU ARE MISSING OUT! It's the traditional cheese cream filling with chocolate chips on the sides and the shells are made everyday so their crunchy not soft! Once you have a cannoli from Romeo & Juliet's, you can't go anywhere else!! The. BEST!!!! The pizza is another favorite! Thin just like in Italy! Fresh toppings, sauce is the right amount and cheese! A real treat!

Romeo & Juliet's never disappoints. I love their salads and pizzas. Salads are always fresh and delish. The pizzas are great, thinner crust but still a little doughy. I've gotten takeout from here multiple times and it's consistently great.

I have only ordered take out pizza and some cake from here but both were by far some of the best Ive ever had. The cheese and pepperoni pizza was exactly what you hope for crispy and delicious and you understand why it is award winning. The cake is light and flavorful snd beyond satisying.