Ronan Apartment Homes

I have 1 year of living at Ronan apartments and this is what I have experienced…an amazingly attentive and understanding office team lead by an incredible management staff and a maintenance crew that is far superior and knowledgeable to any other I have experienced in past residences. There isn’t a single thing I have reported that needed attention that wasn’t handled quickly and accurately thanks to the wonderful staff and how well they communicate within each other and the tenants. The property is well maintained and the pool is an impeccable which makes me feel better having my kids spend a lot of time there during these hot months . The team here prioritizes not only the quality of the buildings and their upkeep, but more importantly the safety of its tenants. I have just renewed my lease for another year and am beyond grateful for all the time the staff has taken to make our time here feel like home.

Honestly I wish I could give these folks zero stars👎🏽 The day I moved in, it was clear that the unit hadn’t been properly prepared—like the last tenant had just been pushed out and I was moved right in. From the start, the apartment stayed unbearably hot. I couldn’t even use the upstairs room because it had no door and was impossible to sleep in. The complex also has a serious pest problem. Roaches were a constant issue, trash was rarely picked up on time, and rodents would tear into the valet trash bags right by my door. On top of that, before moving out, I was hit with a water bill of over $800—even though I had always paid my water with my rent. Management was another disappointment. Most of the staff were rude, unprofessional, and dismissive of resident concerns.The little one who works in the front when you walk in always has a ugly look on her face like a frown or mug (not very welcoming) The only bright spot was Monica, who was consistently professional and kind. Unfortunately, the rest of the office staff made living here incredibly frustrating. At night, it’s also common to see mice around the complex and in the trees. Overall, I would strongly caution anyone against moving here. Save yourself the stress and look elsewhere.

This place is very welcoming the staff is absolutely amazing. I spoke with Sylvia and she was awesome she answered every question I had very professionally. Stacey and Monica were very kind as well they were in there making sure the office was cleaned and helping out any other tenants/ possible tenants out. The maintenance crew was all around getting things done and constantly staying busy and always helped when it was needed and they are very fast and reliable. Overall it’s a very well taken care of property and highly recommend this complex!!

Let’s say office staff is on point never a time I wasn’t helped immediately with great communication Sylvia is so awesome she provided my son and I a safe clean beautiful place to stay she’s always open to help me the community stays so quiet and clean no one bothers you comes with great amenities as well free WiFi , Cable , and washer and dryer and long as you pay your rent your never bothered I don’t plan on ever leaving it’s close to everything I need so close to the outlets I’ve been telling all my family and friends to apply here you won’t regret it the office staff is like family never felt safer

MUST READ!!! SEE PHOTOS BELOW!!! If I could give it ZERO stars I would!! Absolutely NOT. The young office lady wasn’t pleasant at all, very minimal interaction with potential renters (me). The apartment is very small & over priced for a 2bed 2bath - $1500+ for rent (which is not posted in the listing on the advertisement on apartments.com), extra fees “admin & pest control”, water is NOT included. The tour was horrible, drove the property before viewing the actual apartment - the overall complex is not appealing, parking lot is seriously damaged, the apartment we viewed is considered “newly renovated” there were small damages throughout the unit, it looked like a rush job done by the “carpenters”. The listing compared to the actual property is very misleading, it’s giving “catfish”. (Paper is raggedy because I balled it up after viewing, decided to keep it for pictures for this review- just viewed this property 7/19/25)

Visited the property friday & toured an a3 unit Stacey & Sylvia were very welcoming and informative. Community was very clean , all trash bins were not overflown I visited properties nearby and that seeems to be a problem.. these apartments include washer and dryer & have fire places such a great combo! Will be looking forward to apply in August -

Sylvia Sanchez was amazing helping me go thru the moving process. She answered me every question that I had. She got a great character. Ronan resident: abdiaziz Eissa

Management is terrible they never answer the phone. No matter how clean you are there are RATS, ROACHES, and ANTS. There is a large field next to the complex that breeds unlimited mice so in the winter expect to see them. There is poor air circulation. If you have an upstairs it will be hot during the summer and cold during the winter. The trash doesn’t run some days so people pile trash bags outside their door. The dumpsters stay overflowing. You will need new tires or to put air in your tires often because of all the pot holes in the ground. I have a leak in my ceiling when it rains it comes through the wall. The staff and the maintenance are rude and lazy. They mark work orders as done even though they haven’t even seen the problem. I could go on and on please heed the warnings in this review as well as the others they are not lying and I wish I would’ve listened when I read them.

if i could i woudld rate zero stars. i reached out 2 months ago regarding my deposit i provided back in 5/2024. ronan mailed me a letter stating i would recieve my deposit back within a 30 days of issued letter. back in 10/2024. still waiting and we are in 1/2025.....smh! i had one lady reach out vias phone after i posted the first review and i provided and update address. still nothing. 11/18/2024 i recieved an email from stacey delgado leasing consulting requesting a forward address from me, which i thought was unusal since i already spoke to someone and provided an updated address. forward to 12/10/20214 still nothing in mail, no call, no email regarding refund....nada!!!! i had to email stacey delgado again and she and i quote" it is now in corporates hands as she has forwarded them my address to them.'' i then requested an email and she stated " not a direct email as it is an office however their number is 214-308-6734." i have called the number numerous times and it states someone will reeach out within 3 business days. stil waiting ronan. 1/2/2025