Airia B.
Google
Decided to have a solo lunch, and this restaurant came up with really good reviews. I was genuinely excited and decided to give it a try. There were only two tables occupied when I arrived, and the menu looked interesting, a very mixed selection of everything. But the excitement went downhill fast. They call it Sichuan food? The chicken dish was completely tasteless other than being spicy, and it was very dry. I honestly don’t understand how they got such high reviews with such bland food. I left disappointed and I won’t be coming back.
Update:
After receiving the owner’s reply I’m even more disappointed. First of all, I went back to check the menu. There is absolutely nothing that says “dry-fried” in the dish name or description. It only says “Three-Pepper Chicken,” and the description mentions it’s “tossed with pepper.” I’ve had Sichuan food many times before, and this dish had neither the distinctive flavors of Sichuan cuisine nor much flavor at all other than so spicy. Second, the owner seemed to expect me to understand Chinese and somehow know that “Gan Bian Chicken” on the menu meant a very dry-style dish. How exactly am I supposed to know that if it isn’t clearly explained in English? Third, when I received the dish, I immediately told the server that it was really dry. Nothing was done. No offer to replace it, adjust it, or even acknowledge the issue properly. Instead of taking responsibility, the owner chose to hide behind explanations and what feels like an AI-generated response, rather than genuinely listening to the customer experience. Make the menu with an accurate and clear description, and focusing on real customer service instead of scripted replies.