Rookwood Pottery — OTR Retail Store

My family enjoyed the tour of the Rookwood Pottery business. We saw the molds, the process they use, the variety of items they produce, and the glazes. Our tour guide was excellent.

Nice place to shop around and all the staff is very helpful informative

I did a tour of Rookwood and also made a candle with their candle workshop. The tour was fascinating to see the behind the scenes of the factory and learning some history. The candle-making was alot of fun! You choose what color holder you want and can create your own scent with lots of essential oil options. This is a great fun thing to do with a group or even just yourself! Definitely recommend.

This place is my favorite location to relax. The products are amazing. I enjoy the classes. Everyone is nice and friendly. I do recommend it

Purchased online with an issue with my order and Ari was so quick to help us out! Amazing customer service and will definitely be visiting again!

Near Findlay Market Rookwood Plottery's flagship store in OTR needs to be on your "must do" list. Whether you are considering tiles for a kitchen backsplash, a gift for someone, (or yourself) this iconic brand of pottery and accessories will have you struggling to decide which piece to purchase. But, there are more things than just pottery to catch your eye. There is a small parking lot next to the building that utilizes an app for payment.

Extremely disappointed in the shopping experience. I’m in the city and go to the store to buy in person but it’s EXCLUSIVELY ONLINE ONLY. That’s fine, a little backwards but fine. Disney goes the other way and only has exclusive stuff at their parks. The worse part is below. I had two items IN MY CART and when I went to checkout they were sold out from under me. Once they’re in the cart they shouldn’t be able to be taken out of your cart and put into someone else’s so they run out and buy. That wouldn’t happen to me in real life. Here's an idea...PUT A COUNTDOWN TIMER in the checkout saying "We are going to yank stuff out of your cart if you don't buy when this timer ends!" Instead you just have the wild west. Never shopping online with Rookwood with this type of experience. Unreal…unreal.

We attended the candle workshop. It was quick but really fun. When we arrived there was no signage to direct us but the “work” area isn’t that large so we found our way. After selecting the pot we wanted, you get to mix the scent and add any other decorative items. Then they pour the wax, that’s it. About an hour later you come back and pick it up.