Room Mate Alicia, Madrid

Fantastic hotel, clean, staff great, v quiet and most importantly great location which is everything in a city break! Def dont need a car in Madrid, walking and ubers although sll main site within 15 min walk of hotel. Tip: really enjoyed the food market Mercado de san miguel for breakfast- amazing food and tapas! Lots of cocktail bars neaby and amazing frozen yogurt place at the top! Cant fault our stay and the staff were great!!!

A week at the hotel left the most pleasant impressions. Importantly, the hotel is located 10-15 minutes from the Prado, the Royal Palace, the amazing Thyssen-Bornemisza Museum, the Royal Botanical Garden, etc. Breakfast - satisfied all our requests! There are many wonderful restaurants and an excellent wine cellar on the neighboring streets!)), and small grocery stores nearby helped us out when we wanted to end the evening with good wine, cheese and fruit! The attentive attitude of the staff to the guests is beyond praise! We had a difficult situation with tickets to museums (we simply forgot them at home), and at night the hotel administrator helped us restore all the tickets by printing them on a printer. The hotel is small, cozy, the room with windows overlooking the courtyard allows you to have a good night's rest. Quick taxi call, help with routes, the presence of a luggage storage room and the desire of the staff to help with any issue - all this added to our pleasant memories of Madrid.

Great location for walking to many of the tourist sights, so the location is amazing! The square adjacent to the hotel (which normally would be a plus) is under construction leading to extra noise & congestion. The hotel should make note of this when booking. Rooms - we had a great room executive with terrace which gave us extra outdoor space. The weather was pretty rainy but nice to have fresh air when opening the doors. The terrace is large & only 10 euros extra per night so great value. Super comfortable beds, pillows. minibar, kettle, lots of storage, iron & board. Only negative is the bathroom setup. No privacy to room as no door, only for the toilet which is super small & squished so not great for large people. The design of the bathroom is poor & something to keep in mind. Breakfast - pretty decent variety. The hot foods weren't great but enough to start your day. Fresh fruit, yogurt, cold cuts, cheese, cereal, breads etc. Lobby - pretty small but adequate Staff - all were friendly and helpful when needed. Overall a great location, good hotel found it pricey but maybe Madrid is expensive. It's rated as a 3* which is accurate.

The location is perfect, centrally located near restaurants and shops and easy to venture out from. The room itself, particularly the cleanliness, was a disappointing experience. After checking in we discovered an ant infestation in the room appearing to come from the bathroom. We notified the front desk and while they did promptly notify maintenance- maintenance only came and sprinkled some powder. Unfortunately because of the ants in the bathroom, shower and carpet near the bed- we could not walk around without shoes on. Also made for uncomfortable showers with constantly looking for ants. They did not have a different room available to move us to. We also discovered a lack of proper cleaning as well- one of the coffee mugs had old coffee residue inside and had not been washed. One of the coffee spoons had mold crusted on the back. (Sadly after we had housekeeping come through the next day, we returned to find the SAME dirty spoon just rewrapped in a new napkin.) The staff did give us new coffee mugs but they were chipped on the top so we just opted to go out and BUY our own mugs for morning coffee. The staff were friendly but the number of issues the hotel had would keep us from ever returning. If we could’ve gotten a refund we would’ve checked right back out and stayed at another property. Sad to say that our last three nights were not comfortable at this hotel. We were not asked upon our check out how the stay was, another missed opportunity from a customer service perspective.

We stayed for 15 nights and the location and staff deserved 5 stars!!!! We enjoyed the location from you can move to every part in a Madrid in a very short time , the staff specially Somar, Elena, Nuria and Eva were exceptional in customer service and attention and the French intern Louis was very helpful!!! We enjoyed so much that we expect to stay again in this hotel , what we suggest is to improve the breakfast , !!!

We had an exceptional stay at Alicia Madrid for our 37 year wedding anniversary. We appreciated the kind, out of the way details from Kimberly. She made our arrival smooth and special. We look forward to staying longer in the future. Thank you Kimberly and other staff at RoomMate Alicia Madrid.

this hotel in madrid is great. the service and room was great. one of my concerns coming to spain was the air conditioner and this hotel was excellent. was never hot. also Somar was always very welcoming and helpful. when we are back again will definitely stay here

We had a bad experience trying to book with Room Mate Alicia and ended up booking elsewhere. Our Amex would not go through and the charge didn't even register at our end and yet the staff were very much putting the problem back onto us and telling us to contact our bank. We ended up cancelling and rebooking, even though the hotel should have tried to sort this out from their end, and the price even went up. After a week of back and forward, we realised that we couldn't pay the invoice they sent in EUR, only in our home currency, and decided to book elsewhere. Very disappointing that we tried our utmost to resolve and couldn't do it - I think they have an issue with Amex that they are not aware of. I will say that the hotel was very responsive, but it would have been good if they had been more proactive at taking our money when we were trying to give it to them.

I've slept with all four of the Madrid Room Mates - Mario, Laura, Alicia, Oscar - and I've enjoyed them so much I don't see much of a reason to go anywhere else when I'm in the Spanish capital. Alicia is quite possibly the best of the Room Mates in Madrid - she's well located in the Santa Ana plaza (not far from the Barrio de las Letras), her rooms are nicely appointed and as I've come to expect with this hotel group: her wifi's free, her rates are affordable and her staff is helpful. Room Mate Alicia is an excellent bet for the savvy traveler in search of a boutique hotel at a budget price in the heart of Madrid.

Looking for someone to sleep with in Madrid? Alicia (or her friends Oscar, Laura or Mario) are happy to oblige. And trust me, her price is right. Roommate Hotel Alicia really had it all. The location was fantastic right outside Plaza Santa Ana and a 5 minute walk from Plaza Mayor and Plaza Del Sol. The price was more than reasonable. The wifi was fast and free, as it should be. The staff was super friendly and helpful. And it must be said - there was one of the best music TV stations that payed everything from Brittney to Blind Melon to Beyonce to Blues Traveler. The mystery of what would be up next really added that cherry on top. Whether you're a baller on a budget or you only sleep in boutique beauties, Roomate Alicia won't disappoint.

Room Mate Alicia is hot. Every bit as hot as the naked cartoon woman in the moving art in the lobby. Is that Alicia? I like her! The good: -Location -Location -Location -Stylish, cute -Very accommodating staff sweetly answered every question and gave us a nice late check out after a late night in Madrid. -View of square and street from my room. -Happily let us borrow boiling water device for room to make coffee. -Great value The (not so) bad: -Hated the floors in my room. Made of rubbery, plastic material. Cheap. -Not luxury by any stretch. Basic. -No privacy while showering, so be comfortable with your room mate! I'd stay here again anytime. I walked to the palace, shops, restaurants, clubs, bars, and Retiro Park. Another note on Madrid- it's a vibrant city, felt safe, full of beauties, and it really doesn't stay open ALL night unless at a discotheque. Everything else pretty much slows down around midnight.

Found this place through a recommendation by the lovely Laura N. It isn't as fancy as the website would suggest but overall I was really happy with our stay. Fantastic location, really close to everything central. Simple reservation process online and they offered a deal including breakfast on the site. This was typically European breakfast fare, mostly breads, cheese and meat. Bit lacking in the fruit department but that seems symptomatic of the whole of Madrid. What was really welcomed was that they stayed serving up to noon, so you can sleep in, laze about and still get your brunch on. The room was a little smaller than you might like but really very adequate with a desk, twin beds and a decent sized shower. You could probably have gotten a few people in there with you. They also didn't tack on any bullshit extras, like paying for the safe or internet. Free wifi = happy Linzi!

Awesome and contemporary hotel. I'm more of a traditional girl but this place is super trendy. B