Root Whole Body

Really enjoyed the CBD Soak here! I booked the soak and was able to jump in the sauna for a bit and relax in the tea room. All in all I spent about 90 minutes doing the three. The soaking room was clean and the salts provided were soothing. The team room was peaceful and comfortable. Locker rooms were secure and had a shower + shampoo, conditioner and body wash available. A few things I wish about the place: 1. in the hydro room they offer a tub pillow or back rest. The tub isn’t slanted or meant to lay in so it was kind of awkward 2. They offered longer soaks, I would pay $100 for an hour if they have that option! 3. You could dim the lights and then down the music in the hydro room. There was a dim light feature but it wasn’t dim enough.

I recently had the pleasure of experiencing "The Works" at Root Whole Body, and I am beyond impressed with the results. After the 90-minute session, I couldn't believe how much younger and more radiant my face looked. My skin was glowing, and I felt rejuvenated. Heather, the esthetician, was exceptional! She was attentive, skilled, and made the entire experience incredibly relaxing. I highly recommend this treatment for anyone looking to enhance their skin's appearance and enjoy some well-deserved pampering. Thank you, Heather, for making my face look and feel fantastic!

The location is beautiful and well laid out. My appointment and practioner was rescheduled and changed multiple times which was frustrating. The massage therapist was kind, but slow to start the massage and pressure was way too light to be therapeutic for the amount of muscle tension I am having. Tea was great and cafeteria had good juices. Won't go back though. Not a solid value for the cost.

Alex did an amazing job with my massage. Constantly communicating what he was doing and always checking in to ensure the pressure was adequate. Really happy with the overall vibe of the experience and space. Unfortunately do not live in the portland area, but will absolutely be returning to Root when visiting the portland area again!

This review is for Holly an amazing aesthetician!!! I have know Holly for years and has help heal and transform my skin. Her knowledge and skill are amazing she is the BEST! She’s recently moved from San Diego and now here and I’m so excited to have her near me in PDX now and no longer have to make the commute to be pampered by her. She is so calming and wonderful and she’s worth indulging and pampering yourself with her. You won’t regret it. She’s intuitive in her treatment and your skin and soul will be left glowing.

Overpriced for what it is. Went for a massage, and there was an older lady taking a video for her Instagram in the tea waiting room, disregarding the multiple “no cell phone use” signs. Massage therapist advertises deep tissue specialty, but when I got there and requested such, she was very hesitant, and said, “uh…I’ll try my best…” Front desk worker told me to just “go back to the waiting room,” but figured out after a few moments from my expression that it was my first (and subsequently last) time, and gave me a cursory tour. I was left to explore the sauna by myself after the appointment. That would have been fine, but there were no usage instructions for the sauna in terms of etiquette - I had to ask the front desk on my way out, so was unfortunately not able to take advantage of the service. Additionally, Root Whole Body sent me a marketing email after the appointment claiming a member of their customer service team would be in touch to discuss the experience. No such attempt to contact me was made, so instead, they get feedback on here.

I can't say enough good things about my experiences with Dr. Walker so far. Something about the way she listens and then responds - it immediately puts me in a calm state and makes me feel heard. She gives realistic, achievable options to target my concerns. Her approach very much feels like we are a team that makes decisions together. I also like how she pulls in information from my other healthcare providers as a whole-patient approach.

Upon my first and only visit, I think Dr. Katherine Walker is a good provider. My low review is due to the fact that I have to wait 4+ months for my second follow up, which includes misplanning my appointment as well as misplacing my labs. This clinic should examine ways to improve the management and the scheduling experience, especially so that labs are still relevant during the follow up period. The clinic needs to clean up its act and be more professional.

Had a great experience at Root Whole Body when I came in for a 60 minute massage. I appreciate how efficient and of quality the experience is. When you come in you first check in at the counter. You're then guided to the locker room, which includes a guided tour of the available benefits and services. Once in the locker room you change into your robe and slippers and then go into a very quiet and relaxing tea room with tea and water. The massage therapist will come get you and take you to the room. What i liked: calm ambiance, heated massage beds, personable employees Things I wish were different: The massage rooms are located near hallways that get traffic, so at times you can hear the conversations of passerby's which can be distracting. Additionally the end was pretty abrupt, totally understand there are time limits but it was a bit of a startle to a very meditative experience. All in all I'd come back

Hopefully leaving a 1 star review will make Root get in touch with me... I have left three emails, several voicemails, and actually did finally get in touch with the front desk twice- they told me they'd give me a call back and still have not. For three weeks I have tried to cancel my membership and for three weeks I have been completely ignored. Now I am going to be forced to block my debit card and get a new one (which if you've ever had to do, is an enormous hassle) I really hope this is an issue with poor communication and they are not trying to force people into continuing a membership, but at the moment it really feels like the latter. Attached to this review is proof of at least 5 of the times that I reached out to them to cancel. Still have not been contacted.

The operations manager called to remind me of an appointment with a very condescending tone and corrected my statements instead of helping. After my questions she would fire back quickly and didn't want to problem solve with me. Won't be rescheduling here, not polite.

I just had my 2nd appointment yesterday with Dr Walker, ND, there yesterday and am so impressed with her & happy that I switched from my last one because she is very thorough & determined to get to the root causes of my fatigue & dizziness. She's already recommended one effective remedy & has prescribed another, based on the bloodwork done at the first appointment. I started on that immediately after seeing her. I highly recommend her!

I came here for a sauna and a soak and loved every second. The staff was considerate and wonderful. I booked an appointment in advance and then added on a service once I arrived. Very enjoyable, relaxing space. Well maintained & clean!

Staff is super nice and friendly. Dr Walker takes time to meet with each patient and go thru their concerns. Takes insurance and reasonable pricing considering the service. Would highly recommend.

If you read my previous review, you know what a great massage therapist Katie is. I did deep tissue again for 90 minutes. The last massage was great. This one greater yet. She is dialed in on my Trigger points, like shoulders, hips and knees - but intently worked all over the body. After I showered, I felt like a Stumptown Gumby - "sing dat song, do dah, do dah, work da ROOTY tooty booty." Loose joints! Relaxed! Rejuvenated! So this review, I would like to share that It is not just massage. But the Root experience is great. You'll look good in the creamy robe with flip-flops. Get a locker with combination lock and big towel. Afterword, shower-up to wash off all the coconut oil. And you can visit the very soothin, laid-back tea room for a spot of tea. Or take a sauna. Great Root - Geez oh Pete, I signed up for the next 90 minute "go deep" massage. Stumptown Gumby our!

This was the first yoga studio I started off at and how lucky I was to do this. I originally went to their NE location and they've opened this NW location a few years ago. Owners are awesome and spared no expense in what they offer. This not just a yoga studio but also a place for wellness. Step in and you'll feel like you've entered a sanctuary for healing. Yoga studio is great. Quiet. Wonderful instruction. All the props you need. After class check out their tea room. Nice place to chill out. Their sauna is also awesome (and included in your dropin). Shower facilities are great - nice towels, robes, everything you need. And the NW location also has food! I've had juices as well as meals. They are all tasty and healthy, many asian inspired. Have not had any services done in NW but I have in NE. And they are wonderful

They very nicely take your money (full price) for malfunctioning infrared equipment (been in many infrared saunas, know what it should be) and subpar experiences. They didn't know enough about it to troubleshoot it or compensate me. First time, won't be back.

I got Covid. And I missed my 30 minute Skype appointment from over sleeping. I'm not worried about the $150 charge that was to my card from missing my appointment from having Covid. I'm super disappointed in the lack of care. I was not emailed back, or asked to reschedule. Nobody from the staff offered to send a note to the doctor for vitamins that could help me with Covid. NOTHING!!! All the staff was able to tell me was sorry about you having Covid we have to protect our staff which is why we have to charge you for missing your appointment. Nobody bothered to help with other options that could assist me during my Covid health scare. Nobody offered to reschedule me. Nobody offered to give me options for healing. I am extremely disappointed. They were so worried about the $150 then the actual health of a patient. I will not be going back.

Normally I love Root, and I've been a member for almost a year. But lately it's near impossible to get an appointment nowadays. I'm sitting here, in actual tears because I'm going through a particularly painful pregnancy that's badly affecting my joints and muscle pain, and weeks ago I booked a pre-natal massage which was for the earliest time I could get it. They just called and canceled it day of, due to a family emergency. I have a lot of sympathy for this and obviously it can't be helped, but now I have to wait until July 11th for another appointment because their hours are so wonky. They're only open till 6pm on weekdays making it impossible to get a weekday appointment if you work. Because I have a membership and membership is effectively pre-paying for a monthly massage, I put my well-being budget into Root, so if I can't get an appointment here I can't go elsewhere. Also the woman on the phone was really defensive and not very sympathetic at all which didn't help. My annual membership is coming up for renewal, and I'm sad to say under the current conditions I don't think I can continue. I think these things are really important for anyone considering locking in for an annual membership right now.

I was lucky enough to attend a private event here where I was introduced to several of their services like a yoga class, beginning acupuncture and their amazing cafe which focuses on vegan food but does have additional options for those of us meat eaters. I came back for a facial with Kelly and WOW...JUST WOW...Blown away as to the care and also the different nature of this facial. It was more aggressive but in a great way from any previous facial I have had. She specifically targeted my face and its desire to over oil. She used a cayenne face mask which tingled oh so good but wow, the difference. I was glowing after. After sampling their food I really would recommend you make some time when you go here to grab a soak or some sauna time before or after your service, have some tea and grab some snacks to refresh and nourish your body. This is such an inviting space and you are meant to stick around.

Honestly, this place is amazing. Really, the whole package for your whole body! To start, when you walk in you'll see the cafe area and the front desk. You can enjoy various appointments in the back with a medical provider, massage therapist, or for facials as well. You can also schedule time in various rooms or stop by for time in the meditation tea room or the dry sauna. They also have yoga classes which you can participate in if you choose with difficulty levels ranging from easy and slow to harder and heart pumping. I received a massage from Aimee and it was divine. They best massage I have ever received! By the end, when she was massaging my head and neck she put me in a trance and I did NOT want to leave, I highly recommend booking with her if you can! My only reason for deducting 1 star is because of price. Yes, it's all amazing but it comes at quite a hefty price. And if you don't make enough money to live in the neighborhood it's located - chances are you won't be able to come regularly. Maybe once a year as a gift or treat yo' self day. Overall - amazing, I just wish I could afford to go regularly! If you can, stop by, you won't regret it.

A beautiful and calm oasis in the heart of Slabtown. I love this place for some much needed self care. And afternoon spent here and I feel like a new person. Highly recommend.

I love Root! Friendly, knowledgeable staff, they make you feel cared for, supported and make sure you are relaxed and comfortable. The facility itself has beautiful artwork and ambiance. I LOVE their teas and their cafe too! Some of the best facials, massages and acupuncture sessions I've ever had too. Would highly recommend!

Dr. Agosta is the most thorough, knowledgeable, and empathetic chiropractor that I have ever had the pleasure of working with, and I have been going to chiropractors since I was 19 (I am now 51). It is the norm for Dr. Agosta to spend an hour with patients working on their problem areas, giving them adjustments, and showing them stretches to relieve their pain. It was a supreme loss to his patients when he left his practice in Portland in October, 2022. I have not been able to find a chiropractor that compares to Dr. Agosta and am currently without one for that reason and my back is suffering because of it! Portland's loss is Bellingham's gain as you now have one of the greatest chiropractors of his generation in your midst. I am considering making the 4-plus hour drive to see Dr. Agosta once a month to relieve my back pain as he is the only chiropractor that enabled me to become pain free. Go and see Dr. A. Your body will thank you!

Fabulous place ... Camry is attentive to your health needs. Your food is made fresh for you. And it is beyond delicious. You can feel The vitamins. Eat here!

The Infrared Sauna has become my new best friend. I go twice a week now. Ahhhhhhhhh! (Have you never done an infrared sauna? Give it a try! It took 4 sessions before my body figured out what was going on and then I *really* sweat like crazy. It was awesome!) Some of the reasons I love this place, besides the Infrared Sauna: - The people that work here are the kindest, most helpful, warm, and welcoming crew! I always feel a little self-conscious at new spa or health facilities. As soon as I walked in, that instantly melted away. -The space is minimal but pretty and feels "warm". The locker room is lovely, the showers get hot, hot, hot, and the team in the tea room is always comforting. - The steam sauna! Some of the reasons my review is 4 stars instead of 5: - The walls between the tea room and some of the treatment rooms are quite thin. While relaxing with my tea, I could hear (through the wall) the conversation a practitioner and their client were having. I could hear it quite clearly. -No hooks in the lockers in the women's lounge/bathroom/shower room. -The robes are light-colored, quite thin and see-through. As this is an all-gender facility, walking around in a clingy, thin robe can be uncomfortable. But that's me. (I'm not a young gal with a tight bod. :-) )

I got my first facial treatment here with Amber and I loved every minute of it! Amber was very kind and knowledgeable. She made me feel so at ease and answered all my questions. This was a few hours ago and I already want to get another facial! Such an amazing, relaxing experience. The spa is also beautiful and way bigger than I expected. It's a bummer it's not closer to where I live or I'd go more frequently.

Would have never discovered this place had it not been for a Yelp Elite Event. The space is beautiful. Relaxing, airy, light, everything you want a spa to be. After the event I booked a series of facials on my own to get a better feel for the place. They have a membership that requires you to place a certain amount per month in an account for use at the facility (sort of like a flex account). This allows you a nice discount on services/food offered. I'm still on the fence about the program and have a few more facials left before deciding. As for the facial- with the discount the total comes to $99 for a 75 minute facial. I've had facials throughout the city and this is a pretty sweet deal. As noted, the space is beautiful and my esthetician was lovely. They use Eminence products (which I already use at home and love) and the facial left me with a nice glow. My usual gripe on a facial is there was no foot massage, but I'm beginning to think its just me as foot massages definitely don't seem to be the norm. As for the rest of the facilities, I already have a yoga studio I love and I've tried acupuncture in the past and am not a huge fan. They have a fantastic changing room, a tea room and a dry sauna, but I can't see myself using these facilities much. So far I've been impressed so we'll see if I join.

Such a great relaxing evening. I took a restorative yoga class. Then a did a little sauna time followed by a lovely shower. Then a cup of tea in the cute tea lounge. It was nice to have a little piece of time for myself. It felt like a mini retreat. The whole place is designed like a spa...which makes sense because they also do massage there. Nice touch.

Places like Root Whole Body are a bit out of my wheelhouse. I'm a "let's go do some bench presses and then eat street tacos" kinda guy while Root Whole Body is more "after our yoga practice, we should detox with a juice cleanse" kinda spot. But I've gotta give them credit, Root Whole Body is outstanding at what they do. Any time I end up here I feel healthy, nourished, cared for, and just incredibly calm. Whether you're here for a class, a meal, or a treatment, Root Whole Body is a true 5 star experience. Mostly I'm here for massage, and it's always great. My most recent experience was with Seth, and I was super impressed with his knowledge, intuition, and demeanor. We started with a brief consult, which I think is vastly superior to the "draw on this chart where your body hurts" tactic used by many massage studios. He asked me some questions, expressed a battle plan and dove right in. I loved how tailored the experience was to my needs, focusing on mobility issues in my neck (thanks to a spinal injury) and my sore AF legs (thanks to cycling all weekend before). He still gave my shoulders and back some love, but this was all about getting me what I needed, not just some preprogramed routine. I'm pretty sure that I fell asleep midway through, which I suppose is the ultimate compliment? I walked out of the treatment room feeling like a million bucks. Everything else I've experienced at Root Whole Body has been outstanding, though I'd struggle with providing details. Knowledgeable and inspiring yoga, even for a tight newbie like myself. Delicious food that leaves me feeling good about my choices. A relaxing environment that seems a million miles away from the stresses of my daily life. There are a ton of great reasons to visit Root Whole Body.

Great place. Every therapist has been wonderful. Always on time and offer advice after treatment on stretches and what they felt with your body. Very professional great atmosphere.

Dr Walker has helped me immensely to improve my health. She's resourceful and a good listener. I feel like I'm in good hands at Root Whole Body

This is truly a wellness center. There is plenty to this location that does not meet the first contact. Lets start with the food. Fresh ingredients. Lots of options with and without meet. Creative combinations. A menu that will leave your body feeling good inside and out. Its a fusion of Asian, Californian, South West, Vegetarian, and Keto diets all in one. For drinks, the teas offered make claims of better health, mind, and spirit. They are blended well. Taking a sample of each and enjoying them all. The smoothies and or blends of vegetable and fruit juice are enjoyable and you can feel the goodness go down as you swallow. There is definitely the flavor of each ingredient. Be aware of the main ingredient in each because that is what you are going to get. The soups are delicious and abound with flavor. It is a little bit of Pho and a little bit of extra healthy. You will not be disappointed. The dessert seems to be a daily offering. I have never been disappointed. A great coconut cream mouse with Flax, almonds, and mango was as good as it gets. Worth a stop in just for the food. The services are top notch. A yoga class walked me through breathing and flexibility exercises that helped to strengthen the body and improve my balance. I would recommend a monthly course. My massage was everything you would expect. Fully professional. A tea room before and after to relax you inside and out. Heated sheets on the table. Mood music to put your mind at ease. A complete massage and relaxing experience. The Cryo experience is not something I have experienced but it is there for you if you are adventurous. There is also a Sauna and water spa available. I recommend the whole experience. Great place to heal and refresh.

Disclosure: I'm an employee at RWB, I'm the Medical Biller on staff. But if you see my other reviews, I'm big on reviewing particular Massage Therapists all over town. This review is based on paid visits I've had with Zoe Norman, a relatively recent and phenomenal addition to the massage therapist staff. Zoe is intuitive and knows her fascia like no other LMT I've ever worked with. I had 2 90 minute deep tissue visits within a few weeks and we're now doing specialized work on my neck in 30 minute sessions. I've never worked so frequently and with such purpose with an LMT before. Zoe is so astute in her kinetic knowledge, her understanding of the connective tissue and picking up on my energy. She's truly skilled and I can't recommend her enough!!

Saw Dr. Walker 2 times and she was great. However, the front desk changed my appointment to a telehealth appointment without my permission and when I was unable to make it they charged me a $75 CANCELLATION FEE, my copay is less than half that amount. Absolutely ridiculous. Luckily my bank disputed it right away and I will never go to this office again. They also push their vitamin supplements on you every time you go and charge double the price that you'd pay at the store or Amazon. Honestly, there are so many better places to go that won't do this and actually care about you rather than your money.

Wow, Root Whole Body - You really have it all. I went for a mid-day Vinyasa class with Karli - I left with a feeling of zen, a soreness all over (Karli - that flow was NO JOKE!) and a smile on my face. I was in town for a trip, and had some free time while my partner was at a meeting, so I found my way to Root. This unexpected urban oasis provided me more relaxation and good vibes in the 90 minutes I was there than I could've imagined. The yoga space - two sizable rooms, bright natural lighting, clean, and equipped with some of the nicest accessories (blocks, straps, blankets, etc). I also borrowed a mat for the day, which was high quality and clean (not always the case when you're matless!) Karli, my instructor, took her time with the practice, made gentle adjustments, and challenged the class with some poses I'd never tried, even after years of yoga! The community sauna - Well, let's first add the complimentary robes so you don't have to go in your post-class clothes. The sauna was so clean, so comfortable. Smelled like fresh cut wood somehow, and the dry heat was complimented nicely with a little splash of water on the hot stones for steam. Post-sauna shower - WOW this shower was huge! I'm a 6'2" lady so I'm not used to having so much ROOM to shower! It was glorious. I also sat back and had a cuppa tea in the relaxation room before I left. I could've stayed all day, this place is amazing and I hope to get back there next time I'm in town!

Robert and his team of skin team therapists are wonderful with custom facial treatments. The facility hosts yoga, infrared sauana, massage and a host of other amenities. I also enjoy the back room area for meditation and hot tea. This is a winter spot oasis for sure. The neighborhood of Slabtown keeps growing by the second- so make sure you leave extra time before or after to check out Solo Club bar, or Besaw's or some good coffee.

I have been seeing Sierra Gross for massage to treat TMJ and experienced substantial,immediate relief after just just one session - I could not wait to book her again! Sierra is knowledgeable, intuitive, and very comfortable to consult with. I look forward to seeing her regularly.

I had a 75 minute massage by Kadie Hedin. I can honestly say it's one of the best massages I have ever received. She focussed on my back and neck and it was incredibly relieving. She is super strong and worked all the tension spots that had seized me up. Great place and I love the sauna post massage. Ask for Kadie

Sierra is amazing... I just finished my second treatment with her, and am feeling on top of the world... I walk out feeling rejuvenated and relaxed and like a happier person each time I see her. She is extremely intuitive and it feels like she understands the body and how to work out all of tension and stress. At one point in my treatment I thought... "I'm in heaven..." Thankful for people like her...

Ok, so I'm not vegan. Nevertheless though, it was the best brunch I'd had in years. The food was not traditional, and that's what made it all the better. From the Japanese breakfast bowl to the whole world in your hand wrap, I will definitely be making this my tradition every time I'm able to make my way up to Portland. In short, it exceeded all my meat eating expectations.

Wonderfully relaxing environment. This is a place to get your zen in balance, align the chi, get the energy back in flow. They have many options to help sooth the mind and body at Root. Cafe, Yoga, acupuncture, massage, sauna, tea room, and locker room with shower. You get access to tea room and sauna before and after your treatment. A real added bonus and makes your time here so much more of a full experience. True zen. I had a wonderful facial treatment here that left my face feeling super hydrated! My skin was dry when I first came here. It felt so soft and refreshed. I loved the various products used. None of them irritated my skin. After the facial I got some samples for various cleansers. All are really high end quality. This is an amazing place. The tea they make here in house is hands down some of the best in Portland! The vitality tea is my favorite. Splendid. You can also eat some healthy choices in the cafe. Presentation here for everything is 5 stars. They go out of their way with each thing they offer to make sure you have a relaxing time and look forward to coming back. They care here....and it shows.

The second hit on my insurance for &349 after you billed them $431 should have been sufficient for a single visit. So your telling me the initial visit was $795??? This is a racket!!

I had the best massage from Michella. She had some great muscle techniques that I haven't experienced before and gave my fascia a much needed workout. She will definitely be my go to therapist. The space is really welcoming, neat, clean, bright and relaxing. It felt very safe for these Covid times.

I've been coming to sessions with Chia for at least 10 yrs, at a variety of locations, especially at the NE Portland studio that I've been told has closed. It was a lovely space w/ some off street parking, in a quiet neighborhood. The NW studio looks like a marvelous facility, with many extras- a restaurant, etc. During the COVID & now the Omicron virus restrictions, I have been thrilled to join class via ZOOM. Chia & Emily have been soo helpful!! I live near Mt Tabor in SE Portland, so getting to the studio on Wed & Fri by 9 am will be VERY challenging!! There is NO off street parking provided by your new facility! Sorry to see such a wonderful program moved out of reach for those of us from the east side of the river ! ! !!!! Yoga has helped me recover from 2 broken bones (hip & below my knee) as well as other challenges of aging, etc. I'm very grateful that ZOOM sessions have been available for so many months. I'll continue to participate from my home "studio" for the foreseeable future, if possible.

Update: Really excellent food here. Also, the lady said if you sign up for membership you get a discount on meals and services. ------------- The food here is excellent. It seems vegan oriented, but they provide the option to add items such as eggs and salmon to the dish. I had a soup and a chick pea curry, and both tasted fresh and were very flavorful. The curry dish is on the pricey side, but this seems to be very well prepared food. This place also offers yoga, spa, etc services, but I can't comment on those.

Was looking for a place to spend a half day (did not have a car) before my flight on a Tuesday. They took care of my luggage, and have lockers that are super easy to use. Vickie's vinyasa class was just what I needed for my sore body, breathing and stretching. Her positive energy is wonderful. The sauna is free to use if you sign up for class, $18 for a drop-in is pretty high, but the facilities justified it for me. Hung out in the Tea Room afterwards - free tea! Had the free ginger immunity shot that came with checking in on Yelp, boy, did that pack a punch... it must've killed some of the bad guys in my body. Had the Japanese Bowl to-go for the airport - had to forgo the miso soup - and that was sooo delicious. Salmon was a little too salty but other than that, everything was absolutely great. Felt amazing and rejuvenated all day!

I already reviewed this dope spot that I'm in love with but I didn't at the NE location by mistake so if you want to see my review check the other location listing.

I hate to write this review because I have actually had some positive experiences at Root Whole Body. I've been to Root several times for both massages and chiropractic appointments. My first couple of massages were wonderful. (Barak is amazing!) In December I booked and prepaid online ($125) for a "New Patient Chiropractic Appointment" with Dr. Agusta. Beneath the appointment name read, "Consultation, Plan, and Initial Adjustment." Upon arrival at the appointment, the woman at the front desk asked me if I wanted her to check and see if my insurance would cover the visit. I'd only been on this insurance for a few months, so I told her it was highly unlikely but still worth checking. That was my first mistake. To my surprise, she said that it would be covered. I was still doubtful that was actually the case, but I had already paid for the appointment so I wasn't too concerned about it. I just figured they would reimburse my account and bill my insurance instead. Dr. Agusta was very kind, the appointment went well. I have no general back issues or pain but do work on my feet all day, so I wanted to see if he had any recommendations. He gave me some postural recommendations that were similar to what Barak had recommended. A generally positive experience overall. I leave the appointment and carry on with my day. A week or two later I reached out to see if they were going to reimburse the $125, as I had not heard anything from them. At that point, I was informed that my insurance, in fact, did NOT cover the appointment. No worries, I thought the $125 had already taken care of it. Three months later (mid March) I receive a bill in the mail from Root for $88 dollars related to the December appointment. Mind you, I have been in twice since the December appointment for massages with no mention of a balance. I contact their billing department thinking that this must be a mistake. After a little phone tag, I find out that this was not a mistake, and that my insurance was billed $432.64! The billing representative then said that they had discounted this amount down to the $88.64. At this point, I was extremely frustrated. If there were procedures that were being performed that were not covered by the $125, why wasn't I informed at any point during my interactions with the staff? It's not like I had any unusual issues that would've to lead to the additional cost. I was told that it's stated on the bottom of the booking page. They said that they would be able to set me up on a payment plan for the $88.64. How insulting! I told them that this was a matter of ethics. I wanted to know specifically what my insurance was billed for and how it was different from the $125. The woman said she would speak with Dr. Agusta and get back to me. I never heard back from her, instead just received a repeat of the $88 dollar bill in the mail a few weeks later. I too am a medical professional who performs procedures on patients. If I were to treat my patients without informing them that they would be charged, I would not have any patients. I thought a place like Root would be above this type of unethical insurance billing behavior. Sadly, they are not.

I went here today to try out the Infrared sauna. I had been going to a dry sauna at my gym but really wanted to see what the difference was. I was able to sit in the sauna for 50 minutes versus 20 minutes in a dry sauna. It was private, relaxing, comfortable, and amazing. I felt so good when I left. You can change the program to whatever is best for you (Weight Loss, Detox, Anti-Aging, etc). How cool is that? If it was a little cheaper ($35 per session) I would probably do this every other day...but I'll have to settle for every couple of weeks. Womp, womp...however, I highly recommend trying it. Everything else about this place is also wonderful. Staff is lovely and it's not too busy. :)

Thank you Kialy for the most amazing facial. I was traveling for work and was feeling a bit ragged. I not only felt amazing (and spoiled) when I left but my glowing skin felt and looked years younger. Thanks for taking me in last minute. grateful.

This little urban oasis is a spa and holistic health center wrapped into one. I have acupuncture, an infrared sauna treatment, facial and massage there. In between the treatments I get to hang out in the cutest of tea rooms. They also have a full cafe with vegan option which are SO SO good (especially the Japanese breakfast bowl made veg).

I have been so happy with my experience at RWB NW. I see Dr. Katherine Walker for naturopathy and Casey McCollough for acupuncture, and they have both been such wonderful and needed additions to my healthcare. I have felt so taken care of by the clinicians and the front desk staff. Dr. Walker has been truly exceptional to work with -- she listens to my needs and works collaboratively with me to find health routines that work for my life and schedule. She genuinely cares about her patients and their well-being. Everyone who works here is so kind and down to earth, which is exactly what you'd hope for in a healthcare space, but isn't always the norm. Also, the sauna and tea room are so beautiful and relaxing. I am so glad I took a chance on a new clinic!

My review is way overdue as this place is my new home for vegan food scones! Wow the smoothies and the massage is awesome.

I LOVE Root Whole Body! As a wellness professional, I really appreciate the well-rounded experience they have created for a person's health and mental/emotional well-being. It's really lovely! The yoga instructors are all amazing, the food is delicious and the alternative care staff are fantastic. The chiropractic sessions I had recently, have dramatically reduced pain from a couple injuries and accelerated healing. I couldn't be more pleased. I'm so glad to be a Whole Health member!

Absolutely fabulous! The food in the cafe is delicious and the environment is welcoming and relaxing. A wonderful place to eat and hang out to get some work done. I am in love with their chiropractor Kimberly - the best I have ever had in my 8 years of chiropractic preventative care! The difference has been the amount of time she spends with me and including soft tissue massage into the adjustment making it an extremely calming and relaxing experience. Looking forward to trying their massage and yoga classes.

Ok, I really wish I lived closer to this place, I'd be here all the time!! I was here first for a yelp event and was really impressed. So I came back for a facial and wow, it was so good!! My esthetician clearly knew what she was doing and gave me some great tips about how to take care of my skin considering some hereditary issues I'm dealing with. She was so knowledgeable and gave a great scalp massage. Root also has a cafe with special teas and delicious healthy food. It smells so good and tastes fantastic! They have a ton of other services too like yoga, massage, and acupuncture. I highly recommend you check it out

I work nearby and pop in for lunch a few times a month when I have the time. I leave feeling more relaxed, as though I just took a little time for me. (even though it's just lunch!) They have wonderful nutritious lunches featuring nutrient dense foods. I sometimes add an egg to make it more substantial. The curry, Japanese breakfast plate and greens dish are some of my favorites. Their shakes are pricey, but oh-so-good and filling! I absolutely love their food and their vibe. The music is very calming. I haven't tried their services yet, but look forward to it.