Roots Juices

Great tasting options! Come here for their amazing CBD oil infused smoothies and baked goods.

To frame the review: This is a review of the product, not the service. Next, I appreciate how difficult it is to do fresh juice as a business with a retail location, and that is likely a business with 'roots' in wanting to help people be healthy. So I have a lot of empathy for the struggles. AND - I have only been to this location once... so my experience may be an anomaly. But here are the facts: 1. I bought my daughter a Green Goddess juice, 2. It was fermented, which was indicated by the sound made when opening, the fizzing bubbles after it was opened, and the acetic acid (vinegary)smell of the product 3. There bottle was not dated The counter person exchanged the Green Goddess for a Green Goddess with Lemon and Ginger, which I had purchased. This was OK. The old saying, "you only get one chance to make a first impression" applies here. The economics of fresh juice are tough, but at $10 for a 16 oz bottle, my expectations on freshness are high.

Super Disappointed! This place used to be so great & always fresh. We ordered 2 five day cleanses that were split up over two deliveries. The first five days were decent and only one juice had gone a little bad, which is totally normal for fresh juices. The second set was terrible. All of the Wake Up juice was fermented and exploding. I called the store and they were quick to replace them but it should have been checked. The girl at the store said they were fresh but when we dumped them in our sink they were thick as slime. No way fresh. That was the second hiccup. At this point my fiancé and I are 6 days in on our cleanse and can tell good from bad juices. Last night we must of drank another bad juice because we are both sick with stomach cramps, cold sweats, like food poisoning sick. This is not our first cleanse so we are familiar with the symptoms of cleansing and these were not them. Not to mention us both getting sick the next day. The big issue is none of their juices have dates on them, so you have no clue what day that juice your drinking was pressed. So sad considering this place use to be great! ***Response post owners response- I actually used to frequent your Oak Lawn location which closed. I also ordered online and only spoke to your team who had some questions. This was purely constructive criticism which I can see from your history of reviews, you don’t take well. Not once did I mention the juice tasted bad. The juices were actually quite good, there was just issues with freshness.

I am day 3 into the 5 day cleanse. A lady delivered my juices to my house ( which is amazingly nice that she did that). Two of the juices taste amazing to me, the others are good. There's only one that not the biggest fan of, But hey that's juicing. I've just never been a cucumber fan so I'm sure someone else will love that one :). I've been super happy overall. I do wish there was a little more information about does and don'ts while doing a cleanse, I'm new to this. That's the only reason I didn't give a 5. I've recommended it to friends.

Save yourself and your money. It is way over priced and does not taste good. I ordered a juice from their fridge that was recommended by the employee. It said “shake well,” on the bottle, so I did. This thing was so FERMENTED that it exploded all over me. Orange turmeric and carrot juice everywhere. When I called to let them know they said they cannot process refunds and that they would have to request it via the manager who is not on-site. They said I could come back up there but I was so far that I didn’t have time. Waste of $10. This is my second bad experience here and my last. I’ve been reading the reviews here since this experience and you can sense the lack of professionalism based on the responses from the business to their bad reviews.

We were eating next door and decided to check this place out. We walked in and weren't really greeted and then when we were we told the 2 girls it was our first time there. One girl was new and she was nice the other girl was rude. She was just telling the new girl what stuff needed to be ordered on the next order when I was waiting to ask them a question on the products. Before I could ask the girl talking about inventory said they closed at 5 at which point I just walked out because obviously they did not want my money or answer any questions. I unfortunately cannot recommend this place based on that. Would have been nice to actually try one of the products but couldn't deal with the rude customer service.

My best friend brings me juices from here pretty often, and I have been once before today. My last experience wasn’t the best but I chalked it up to it being in the evening and the man being tired(except he greeted the woman after me with way more enthusiasm) I decided I would go and get some for us today.I walked in and smiled and greeted the man at the counter( same man as last time) he just looked at me -gave me an extremely dry hello, put on a mask and continued working. I asked him about any special flavors that they had and he pointed to the board and continued working. I read the options and when I asked him about one of the flavors he just looked at me and pointed to the board again- and said..”There’s 6 flavors” And turned around and continued working. He was completely dismissive and rude. I called my best friend to let her know what was happening and that -I don’t feel comfortable supporting a business that clearly has zero interest in customer service. She said she understands and that it’s no problem - they just won’t get her business anymore. Not sure why I was treated that way, but twice makes me think that he is that way intentionally…..

Beautiful juicery, inside and out with a friendly establishment aura..their juicussies are lit rally the best..noticed definite improvement in my health, especially on giving me a healthy glow. the crook and maker margarita seltzers are literally one of the best alcoholic seltzers I’ve tried, and recommend. will definitely be trying some more stuff whenever i visit.