Brooklyn R.
Yelp
I've given this place three chances, and unfortunately, it keeps missing the mark. The iced latte was disappointing every time--no one in our group enjoyed it, and at $9 a cup, that's a tough sell. On my third visit, we switched things up and tried the Butterfly Pea Lemonade, but it was so overwhelmingly tart it was almost undrinkable.
That said, the buildout is absolutely stunning--easily one of the best interior designs I've seen from Travis Street Hospitality (or anyone, for that matter) in 2024. The space itself is beautiful, but unfortunately, it seems like they're still ironing out some serious logistical challenges. For a café located in one of the busiest pedestrian areas in the city, it's shocking how poorly the experience flows.
Some major issues:
The layout doesn't accommodate a line--there's no clear space for customers to wait to order or pick up their drinks. How was this overlooked during such a meticulous buildout?
On my first couple of visits, the bar area was cluttered with syrup bottles and other random stuff, making it look chaotic and disorganized for the baristas. On my most recent visit, they seemed to have cleaned it up, so maybe that's a sign of progress.
I haven't tried their pastries yet, and they do look promising, so I'd consider coming back just for that. But when your main product is coffee, and you're positioned as a key spot for Katy Trail walkers and Dallas locals, the drinks shouldn't be this bad.
Not sure if there's any hope of this place closing and transitioning to a new concept, especially since Travis Street Hospitality has a deal with the Terminal--they also lease the space next door for Le Pasage. But I really want this place to succeed. I'd gladly drop $10 on an iced drink every time I walk the trail--if only it were actually good.