ANDREW G.
Google
Profoundly disappointed given the reputation of the restaurant. As a hospitality executive for over 25 years with Hungarian roots, i believe Rosenstein is very much overrated! There was poor and indifferent attitude displayed from the time I tried to make my reservation by email. I was seated literally in the basement level in a corner. (If you come, reserve a table and specify upper floor only). There was absolutely no ambiance down there, not even piped in music, or WiFi like there was upstairs. (As a solo diner it would have been nice to have wifi to keep myself occupied 😞). The difference in the two dining spaces was unbelievable! How can they allow that? My server lacked any warmth or sincerity whatsoever, never smiled, seemed rather gruff and indifferent, actually. As for the food, my Lecso appetizer with sausage was quite nice, but the veal paprikash was just ok - not any better than you would find in any other restaurant in town. I was so disappointed in everything that I left without ordering dessert. I went upstairs to leave and found that the upper level had WiFi so I could hail an Uber. When I asked a staff member what the password was, he was very cocky and said,” I don’t know if its upper or lower case— try both, you have a 50% chance.” Shouldn’t the staff know this basic information? When I left, nobody even said thank you or acknowledged me in any way. How bloody awful. Take my advice as someone who teaches hospitality at a university. Try Gundel instead— they know how to look after you and be hospitable. Their cooking is far superior. And there is just one level with a sensational live gypsy band! (And WiFi for ALL customers— not just half of them!)