LD H.
Yelp
Don't get me wrong, their beer & atmosphere is great & the reason why there are so many good reviews.
I've made an effort to support R.C in the last couple of years but I give up.
As a transplant I know how hard it is to find good food locally.
We all want a current type of place to gather with friends to eat & drink.
It takes a pretty big sense of self to charge 17.00 for a burger & fries unless respectful effort is made to assure that each aspect of the burger & fries is well above what a diner serves.
Granted, my experience is limited to the burger & fries at Rough Cut.
The disappointment of being hungry at the end of the day; ordering to go & opening the order to find:
A small handful of frozen, battered or double fried, limp fries.
The Oscar burger...
I photographed the order before tasting it to show the scale.
The bun consisted of two, small triangular pieces of thin, White ciabatta bread.
Cooked onions were heaped on top ( because they cost nothing.)
Wouldn't one expect that a 17.00 burger would have decent bacon?
A few stringy pieces of super thin, flabby, greasy bacon that had those little wavy patterns in it.
The tomatoes were tiny, but tasted lovely & were thankfully unrefrigerated.
To top it off; a smattering of baby spinach leaves.
I would be fine with paying almost 20 dollars for an amazing burger & fries.
The question is; how can that price be justified for a pub burger & fries that are presented & taste like an afterthought?
One can go to some of the best rated breweries in NYC & Brooklyn & get a burger with a proper bun, plentiful, fresh lettuce & GOOD BACON & simple, fresh cut fries for the same or less.
Thinking back, there was a time that I ate inside the restaurant vs ordering to go & they served beautifully thin, hand cut fries, but that was a few years ago.
It's such a simple fix...
Just a couple of great bun options because classic burgers are a perfectly respectable staple at a great pub.
Hand cut fries, because not only do they become a favorite of customers, but potatoes are cheap so they should be no less than hand cut, fresh & plentiful.
Lastly, I know it can't be easy to have the hoarders across the street.
Maybe wood fences around the dumpsters would be a way to make the parking lot more tidy for customers.
I am editing this today to say that I received an email notice that Rough Cut put the cost of the bill back on my card.
I appreciate & respect that very much. Thank You.
It doesn't feel good leaving a critical review, but in this case it is more of a plea because I can think of nothing better or more convenient than to be able to hang out w/ friends at a great brewery up the block, but on principle, if one asks a gourmet price, the only respectful thing left to do is make it justifiable.
And then everyone is happy!