Barbara O.
Yelp
Had heard and read so many great things about Roux but was extremely disappointed in our recent visit. We had the "Dinner Series" menu (predetermined menu, no menu choices) which was a little scary since we had no idea what that would entail for our flat $125/person. Was not able to determine details in advance on the web site. We were told by the chef that he isn't even sure of the menu selections until the delivery of the fresh food. Hmmm. We were introduced to a new chef who seemed totally out of sync. We brought our own wine because we prefer our organic selections and maybe that started us off on the wrong foot (?) because the waiter seemed disappointed about us not using his planned pairings. We were served six courses: a nice, fresh salad, a poached egg over potato hash (ok, but not special and served barely warm), scallops (which I don't care for, so not a good judge on that, except they too were barely warm, jellyish, and would have loved any alternative), tuna (fresh but again would not have chosen this, served very rare and room temperature ), bison steak in a fruit reduction gravy (small portion, barely warm), bread pudding (ok but not special). I may have enjoyed everything a tad bit more if it had been served hot but that might just add one star to my rating. We found the wait staff was a bit sarcastic (trying to be funny? But not), not one course was heated above room temp, some courses not special, and the portions small. For some reason, the staff waited to serve the entire restaurant all at the same time which may have been why the food had cooled before serving? It was very noisy. We shared a table with two other people who we (unfortunately) heard every word of their raunchy conversation because everyone had to speak loud to be heard.
In summary, I don't think I will be going back. I knew the cost going in, and found the concept Interesting but in the end it was just not worth the $$$. Ps. We all went and bought ice cream afterwards because we were still hungry!