Royal Caribbean International

Our experience with Royal Caribbean was absolutely fantastic! One tip for future travelers: the earlier you book, the better the price. One of our friends booked much later and ended up paying three times what we did for the same trip. We did encounter a small issue with our passports during check-in, but the staff at the port were incredibly patient and helpful in resolving it. Once on board, everything exceeded our expectations. The facilities were excellent, with plenty of activities to keep everyone entertained. The staff were always friendly, attentive, and professional. Our stateroom was spotless and well-maintained, with daily cleaning that kept it fresh and tidy. The dining options were great, offering a variety of delicious food that satisfied everyone in our group. We traveled with several families, and all the kids had an amazing time—they were fully entertained throughout the trip. Royal Caribbean truly made our vacation a memorable one. Highly recommend it to anyone considering a cruise!

From embarkation 😁 to debarkation 🙁 was it perfect? NO! But was it memorable and amazing with more things to do and eat than I can count? YES! Thank you RC for another amazing family vacation🛳️‼️

On my last RC cruise...it was my absolute best so far in terms of itinerary, this time I venture away from North America and made my way to Europe to the Greek Isles. It was everything and more with some beautiful destinations..boarded from Venice Ravenna Italy...from embarkation everything was smooth and efficient as what I've come to expect from their checking in process through the app...which BTW is the best cruising app. Their hassle free process is always a wonderful start to my cruising experience, their diversity in staff lineup is always so friendly and helpful and their hardwork don't go unnoticed. Being in a different region did not take away from the overall experience and this I appreciate as the use of the US currency was still present...and was able to exchange in the Greek ports we visited. I truly enjoy this cruise and would recommend to anyone who want to explore other regions besides the Americas.

recently sailed on Harmony of the Seas from Galveston on sept 27th and this cruise was a major disappointment. Several ports were canceled, and the replacement stops offered were not comparable. The food quality throughout the cruise was poor, and some crew members were rude, which made the experience even more frustrating. I reported these issues onboard, but the captain told us that no compensation would be offered. I later learned that other ships on the same dates did receive compensation, which makes this even more disappointing. Overall, this trip did not meet the standards I’ve come to expect from Royal Caribbean, and I hope the company will review this situation

I am a Emerald member and an avid cruiser with other cruise lines as well, but this past cruise with Royal was less than favorable. I have wrote web_cruise, Corporate and reservations with little to no response. They had charges on my account that were not mine, I was told I had to deal with a 3rd party vendor when it was RCCL that debited my credit card. From Emabarkation to Debarkation this past cruise was awful and I would NOT recommend RCCL to anyone due to this bad experience and the response from RCCL to deal with it, or not deal with it more like it. Their product has gone downhill immensely. Higher Pricing with food and services declining compared to other Cruise Lines. Carnival, Princess, Disney are giving way more bang for your buck and the service is better.

I have cruised with RCCL about ten times in the past 18 years. I have taken many families and friends with us on first time cruises. The most recent changes by RCCL have me wanting to never come back to them again. While booking, the person booking us kept adding things to our reservation...4 separate times. Then, he called us at 11:58 pm to see if we wanted to add that stuff to our trip. Then tonight, I needed to change our trip because of my daughter's college making a change. They want to charge a huge fee to change us to another date. NEVER AGAIN RCCL. You lost former loyal customers.

I haven’t cruised since before Covid . I was surprised by the up charge for everything . The food I would compare to Golden Corral . Coffee was great ☕️The room attendant was fantastic . Our balcony room was very comfortable and clean . Entertainment and fitness classes were absent .

Communication is by far their worst quality. Flew across the country, with the shuttle service planned upon our arrival. We were given three different areas to check for the shuttle, which were spread out across the airport. Finally found a desk, and they said they were out there waiting, but then figured we just weren't going to show up. Customer service was a joke when asking questions or planning, and didn't care to answer questions, just upset another product. Terrible.