Royal Caribbean International

Horrible and scary experience with this cruise!! We took a cruise Symphony of the Seas for new years, 2025. Our toddler became sick in the middle of the cruise and so we went for medical help to the 'clinic' within the cruise. The doctor there could not have been more incompetent - he wanted to inject our son with various things including steroids which our son DID NOT need (we were speaking with our own pediatrician back in the USA while at the clinic and he urged us not to give him steroids and other medication that the cruise doctor recommended (very condescendingly by the way)). We ended up leaving the cruise the next day to get help in Jamaica and that turned out to be a nightmare as well but our son finally did get what he needed to get better so the decision to leave the boat was a good one. Parents of kids out there, know that cruises are NOT safe for children, particularly small ones, and in this case this particular cruise was not equipped to handle urgent medical situations as proved by the doctor. It was coincidence that we had a stop in Jamaica that day. Imagine being stranded at sea in that situation? There is a reason the employees of the cruise have to sing songs in every buffet so that you will stop to wash your hands before going in. This is because no matter what they do to make people be clean, cramming 6,000 people in a boat and expecting viruses, bacteria, and all sorts of things not to spread is ridiculous. Think twice about going into a cruise as it was one of the scariest experience for us. Safe to say I will not take a cruise ever again. Hope this review will help you make a wise decision.

Our experience with Royal Caribbean was absolutely fantastic! One tip for future travelers: the earlier you book, the better the price. One of our friends booked much later and ended up paying three times what we did for the same trip. We did encounter a small issue with our passports during check-in, but the staff at the port were incredibly patient and helpful in resolving it. Once on board, everything exceeded our expectations. The facilities were excellent, with plenty of activities to keep everyone entertained. The staff were always friendly, attentive, and professional. Our stateroom was spotless and well-maintained, with daily cleaning that kept it fresh and tidy. The dining options were great, offering a variety of delicious food that satisfied everyone in our group. We traveled with several families, and all the kids had an amazing time—they were fully entertained throughout the trip. Royal Caribbean truly made our vacation a memorable one. Highly recommend it to anyone considering a cruise!

From embarkation 😁 to debarkation 🙁 was it perfect? NO! But was it memorable and amazing with more things to do and eat than I can count? YES! Thank you RC for another amazing family vacation🛳️‼️

Bought a picture on board. Never received it. I have been fighting.with them for a month. They have nothing but lied to me. Keep on saying they have to contact the ship. On Friday they said the " sent it to my email " on Dec 16. Never got it. ! They keep saying they will contact me within 3-5 days. A month later and excuses . Still no picture or no money . Never ever book with them again ! Of they do this to a lot of people it adds up and they get a bit of money. Just theives

On my last RC cruise...it was my absolute best so far in terms of itinerary, this time I venture away from North America and made my way to Europe to the Greek Isles. It was everything and more with some beautiful destinations..boarded from Venice Ravenna Italy...from embarkation everything was smooth and efficient as what I've come to expect from their checking in process through the app...which BTW is the best cruising app. Their hassle free process is always a wonderful start to my cruising experience, their diversity in staff lineup is always so friendly and helpful and their hardwork don't go unnoticed. Being in a different region did not take away from the overall experience and this I appreciate as the use of the US currency was still present...and was able to exchange in the Greek ports we visited. I truly enjoy this cruise and would recommend to anyone who want to explore other regions besides the Americas.

recently sailed on Harmony of the Seas from Galveston on sept 27th and this cruise was a major disappointment. Several ports were canceled, and the replacement stops offered were not comparable. The food quality throughout the cruise was poor, and some crew members were rude, which made the experience even more frustrating. I reported these issues onboard, but the captain told us that no compensation would be offered. I later learned that other ships on the same dates did receive compensation, which makes this even more disappointing. Overall, this trip did not meet the standards I’ve come to expect from Royal Caribbean, and I hope the company will review this situation

I haven’t cruised since before Covid . I was surprised by the up charge for everything . The food I would compare to Golden Corral . Coffee was great ☕️The room attendant was fantastic . Our balcony room was very comfortable and clean . Entertainment and fitness classes were absent .

Communication is by far their worst quality. Flew across the country, with the shuttle service planned upon our arrival. We were given three different areas to check for the shuttle, which were spread out across the airport. Finally found a desk, and they said they were out there waiting, but then figured we just weren't going to show up. Customer service was a joke when asking questions or planning, and didn't care to answer questions, just upset another product. Terrible.