Royal Caribbean International

Our experience with Royal Caribbean was absolutely fantastic! One tip for future travelers: the earlier you book, the better the price. One of our friends booked much later and ended up paying three times what we did for the same trip. We did encounter a small issue with our passports during check-in, but the staff at the port were incredibly patient and helpful in resolving it. Once on board, everything exceeded our expectations. The facilities were excellent, with plenty of activities to keep everyone entertained. The staff were always friendly, attentive, and professional. Our stateroom was spotless and well-maintained, with daily cleaning that kept it fresh and tidy. The dining options were great, offering a variety of delicious food that satisfied everyone in our group. We traveled with several families, and all the kids had an amazing time—they were fully entertained throughout the trip. Royal Caribbean truly made our vacation a memorable one. Highly recommend it to anyone considering a cruise!

Horrible and scary experience with this cruise!! We took a cruise Symphony of the Seas for new years, 2025. Our toddler became sick in the middle of the cruise and so we went for medical help to the 'clinic' within the cruise. The doctor there could not have been more incompetent - he wanted to inject our son with various things including steroids which our son DID NOT need (we were speaking with our own pediatrician back in the USA while at the clinic and he urged us not to give him steroids and other medication that the cruise doctor recommended (very condescendingly by the way)). We ended up leaving the cruise the next day to get help in Jamaica and that turned out to be a nightmare as well but our son finally did get what he needed to get better so the decision to leave the boat was a good one. Parents of kids out there, know that cruises are NOT safe for children, particularly small ones, and in this case this particular cruise was not equipped to handle urgent medical situations as proved by the doctor. It was coincidence that we had a stop in Jamaica that day. Imagine being stranded at sea in that situation? There is a reason the employees of the cruise have to sing songs in every buffet so that you will stop to wash your hands before going in. This is because no matter what they do to make people be clean, cramming 6,000 people in a boat and expecting viruses, bacteria, and all sorts of things not to spread is ridiculous. Think twice about going into a cruise as it was one of the scariest experience for us. Safe to say I will not take a cruise ever again. Hope this review will help you make a wise decision.

From embarkation 😁 to debarkation 🙁 was it perfect? NO! But was it memorable and amazing with more things to do and eat than I can count? YES! Thank you RC for another amazing family vacation🛳️‼️

On my last RC cruise...it was my absolute best so far in terms of itinerary, this time I venture away from North America and made my way to Europe to the Greek Isles. It was everything and more with some beautiful destinations..boarded from Venice Ravenna Italy...from embarkation everything was smooth and efficient as what I've come to expect from their checking in process through the app...which BTW is the best cruising app. Their hassle free process is always a wonderful start to my cruising experience, their diversity in staff lineup is always so friendly and helpful and their hardwork don't go unnoticed. Being in a different region did not take away from the overall experience and this I appreciate as the use of the US currency was still present...and was able to exchange in the Greek ports we visited. I truly enjoy this cruise and would recommend to anyone who want to explore other regions besides the Americas.

Bought a picture on board. Never received it. I have been fighting.with them for a month. They have nothing but lied to me. Keep on saying they have to contact the ship. On Friday they said the " sent it to my email " on Dec 16. Never got it. ! They keep saying they will contact me within 3-5 days. A month later and excuses . Still no picture or no money . Never ever book with them again ! Of they do this to a lot of people it adds up and they get a bit of money. Just theives

We were a group of more than 6 that went on a 3 night cruise to the Bahamas and Coco Cay on Royal Caribbean Wonder of the Seas departed on December 04, 2022. Someof us are Diamond plus club members. Overall the ship is beautiful, very disappointed with the location of the Diamond Club Room which is boxed in on deck 4 without any windows, how sad 😔 . They really need to have the Diamond Club Room on all of their biggest ships located on a deck with windows. Is this how you treat your loyal guest☹️ what a dumb idea. There's a lot of new staff on board which made things worse who's bright idea ws this? If you're going to promote a new ship it's a no brainer get your most experience staff on board. The formal night dinner in the dining room was the worst ever after cruising for over 30 times. All of us order fried Calamari which was over cooked and rubbery. For the main course the seafood pasta was also hard. So was the grilled chicken breast, the gravy came after I left half of it my group ordered Cod fish which was tuff. Every one of us was very disappointed with our dinner. We tried to booked the Solarium for dinner the next night but it was completely booked, so we ended up going to the Windjammer which was ok. The couple that was cruising for the first time was very disappointed and will not sail with Royal Caribbean again. How ever we love the private island Coco Kay About the shows, INTENSE in the aqua theater was very good, the Ice show was ok, the TAP show and the SUPER HERO was very disappointed. The holiday display of the ginger bread house was tucked in on the promenade deck right in front of the pizza place which robbed the seating space in front, this was the worst ever idea. Half of the crew will give you different answers for the same questions. Park Cafe on deck 8 in Central Park was the maximum ok.

I am a Emerald member and an avid cruiser with other cruise lines as well, but this past cruise with Royal was less than favorable. I have wrote web_cruise, Corporate and reservations with little to no response. They had charges on my account that were not mine, I was told I had to deal with a 3rd party vendor when it was RCCL that debited my credit card. From Emabarkation to Debarkation this past cruise was awful and I would NOT recommend RCCL to anyone due to this bad experience and the response from RCCL to deal with it, or not deal with it more like it. Their product has gone downhill immensely. Higher Pricing with food and services declining compared to other Cruise Lines. Carnival, Princess, Disney are giving way more bang for your buck and the service is better.

Short version: We had human poop in our bathroom - floor and shower when we checked in. As compensation, we were told we would get 15% off. But not this this cruise. On a future cruise. Full story: We had human poop in our bathroom - floor and shower when we checked in. We could see greasy handprints on the ceiling, dresser and desk. Hair in the drawers. Reported it and was told they would make a note of it. I spent about 20 minutes using the cabin soap and hot water trying to get rid of the handprints. The third time we notified someone by going to guest services and asking two different people - they finally sent two people to the room who seemed to be taking pictures and said they would take care of it and have the room cleaned. I thought we should leave since I’m assuming whoever was in the room before us had been pretty sick. But we were told to leave our bags and go hang out while they clean. The longer I waited the more I felt uneasy about being in that room. Would they be shampooing and sanitizing the carpet as well? Or would I be wearing shoes the whole time I’m in that room? We were finally told we could access our room and was told that we would get 15% off our NEXT cruise as compensation. Which is more like an insult than an apology. So their apology would be shown once we spent another several thousand dollars on another cruise. Money over customers. We were told the ship was full. So we unpacked and I’ll admit that I was afraid to touch anything and was miserable that this would be our room. After we had finally unpacked - we got a call that they were moving us to a new room. I was glad to have the clean room (same category) but the whole experience told me everything I need to know about what the company bottom line is. Profits before people. I can almost forgive the filth - overworked staff. But the bad joke was offering us 15% off our next cruise. It would have been better not to offer that at all. What an insult.