Abraham Zhou
Google
I was persuaded by RCT ticket office to opt for gift aid donation, with the knowledge that I would get 1-year pass to Windsor Castle. But RCT staff never told me I need to get the ticket stamped on the day of visit for 1-year pass to be valid. I only discovered this fine print after coming home and looked it up online. Looks like RCT uses deceptive marketing practice in order to take advantage of gift aid, but in practice makes it as difficult as possible for visitors to claim 1-year pass. Shame on you RCT. I'm filing an official complaint!