Royal Hainaut Spa & Resort Hotel

We stayed here overnight on a road trip to Croatia. I only wish we'd booked two nights this place is amazing. The room we stayed in had super high ceilings and a very high standard of fixtures and fittings. The property was built to be a convelesence home which is amazing in itself. The bar is wondeful, breakfast was great and my wife siad the spa was really good. Easy to get to from Calais and dog friendly which is important to use. We are coming back for sure!

Impressive building at first, but when staying here for one night we noticed some things that could have been done better for this kind of hotel. ||Spa area:||- poolwater was very cold||- people weren't using towels in the hot air sauna||- there were children running around and being loud||||Room:||- was very big, but quite a small bed in comparison. My husband and i are both very tall. ||- My bathrobe was way too small (but probably could have been exchanged by the frontdesk)||- our room was a balconette kind of room with the bed located at the top of the stairs. This meant we had to go down the stairs for the toilet in the middle of the night. This was inconvenient and dangerous in the dark and obviously woke us up as we had to go 3 times that night.||||Restaurant (French):||- it was kind of chilly in the restaurant||- when ordering the food, it was served within 2 min. No exaggeration here. ||- The starters were litterally served straight from the fridge. I had burratta, but it was a small burratta (ice cold) with whole tomatoes next to them. Didn't really look very appealling and tasted average to simple. The main course made up for that luckily.||||Other then that the staff were very nice, the hotel bar was clean and nice to have a drink (accompanied by complementary snacks), the rooms were big and spacy and the location was good. ||Also the main dishes were really nice at the restaurant. ||Also the rooms are very quite. You don't here a thing. ||||But overall, for us this hotel was a one time thing.

A lovely experience. Nice room in a well renovated historic building. We also enjoyed our dinner at “La Gallerie”, it is fair quality regarding of the price, the nice atmosphere of the place and professionalism of the staff. The breakfast was enjoyable too.

We had a wonderful time at this hotel. The staff were exceptionally friendly and incredibly helpful, making us feel welcome from the moment we arrived. The interior is beautifully designed, creating a warm and stylish atmosphere. The location is perfect – central and convenient for exploring the area. Highly recommended!||||

This is an unbelievable facility! Check out the history of the extensive renovation of this historic hospital. Every room and space is palatial and the spa pool is amazing. Good breakfast and in-house bar and restaurants. A good value if you stay at least 3 days.

What an incredible renovation! WOW. Really. We stayed two nights on our return north from southern France. Reception was very helpful offering their best rate. English spoken. The lobby is simply amazing, though we stayed during one of Europe's heat waves (38+ C, 100+ F). The sun shining through the huge atrium made it a bit too warm. We loved it nonetheless and it was magical after the sunset, lit by candlelight. Our room was great: beautifully decorated, impeccably clean, comfortable bed, pillows and bedding, good shower and bathroom. Toilet separate. Safe, Mini-fridge, with some complimentary water and drinks. Robes and slippers appreciated since we wanted to use the Spa/Pool! Though dinner was high quality, the wait staff when we were here really struggled. Not a pleasant experience for diners that night, and probably a frustration for personnel too. For this reason, though it was included in our room rate, we skipped eating here the 2nd night and the morning we departed. There are many restaurant options within walking distance of the hotel, and we enjoyed this central area of Valenciennes, its many shops and carousel. The morning after we arrived we totally enjoyed the indoor pool. Spa services unavailable, unfortunately. The pool was perfect temperature, a great start to another HOT day. Note; the pool has what we felt were limiting hours: 10 a.m. - 8 p.m.

Amazing venue. Old building with high end renovation with respect of the old structures. Beautiful room with high ceiling and comfortable bed. Excellent shower. |Beautiful spa in the cellar (some outdoor place would be great, now your stuck inside on a beautiful sunny day).

Fabulous historic hotel. Beautiful interiors. Very friendly and helpful staff. Breakfast and dinner in the Brasserie was delicious and great value for money. Dinner in La Storia was superb and Michelin Star worthy. The rooms are impressive and bed very comfortable. The rest of the hotel is also well maintained, beautifully decorated and impressive. We were a group of 23 and the organization and reception was perfect. Thank you to the reservation staff and all the personnel.