Royal Mansour Casablanca Hotel

We did not stay in Royal Mansour Casablanca Hotel. We stayed 3 days in Softil Casablanca which is next to Royal Mansour. We never heard about Royal Mansour but it looks grand and elegant, so we think we could go for a drink. We went there on the boxing day having an afternoon tea set. A young male waiter served us at first and introduced the meun. I could say he was really sincere and we felt like we were very valued customers. He helped us to settle and order the afternoon tea set. We sat in a small coffee table and there was not much space for the tea pots and cups. The manager immediately moved two small stands next to our table for the tea pots and cups. He also apologised to us and explained that it was the busy holidays day and couldn't have a bigger table for us. We were very impressed by the service of all the staff. The hotel is expensive and the price is almost doubled than Softil but it definitely worths it. We will certainly stay in Royal Mansour Hotel when we visit Casablanca again.

I visited the Royal Mansour Hotel in Casablanca yesterday to use their spa, as I’m currently preparing for a marathon and was looking for a sports massage tailored to my training needs. From the very first call, the team was incredibly accommodating — they helped me choose the right massage for my goals and arranged everything smoothly. When I arrived, I was immediately impressed by the hotel’s atmosphere. The lobby is stunning, and every staff member I encountered was warm, professional, and genuinely welcoming. The ladies at the spa were especially kind and attentive, making sure everything was perfect from start to finish. The massage itself was excellent — high-quality, professional, and exactly what I needed to prepare for my upcoming race. Having travelled extensively, I can honestly say this experience represents the very best of Moroccan hospitality, paired with world-class service and elegance. A truly outstanding experience — the Royal Mansour in Casablanca is a place where luxury meets authenticity. Highly recommended.

This was perhaps the best hotel experience I have ever had. My wife and I booked a stay to celebrate our wedding anniversary and we couldn’t be happier. Everything in the hotel was splendid - the room, the floral decoration, the view of mosque, the breakfast, even the food from room service was simply top notch. The staff - words can’t justify the level of services we received. It’s not an understatement to say that they would attend to any request and make you feel like a king. It’s not very often to feel like getting a bargain after spending thousands of dollars on a hotel stay, but there you go.. We were spoiled and already looking forward to the next stay. I can’t recommend this hotel highly enough. A big thank you to everyone who made our stay so wonderful!

We had a wonderful time at the Royal Mansour Casablanca Hotel. The staff was extremely courteous and professional and made sure our stay was perfect. Special shoutout to Fatima at the front desk, Aaya at the Le Rooftop and General Manager Laurent. We will definitely return back to this amazing property.

The Royal Mansour Casablanca is truly a hidden gem in the middle of the city. From the moment we arrived, the warm hospitality stood out. The Duty Manager was exceptionally helpful, attentive, and made us feel completely at home. We also had dinner at the Moroccan restaurant on the 23rd floor, and it was a highlight of our stay. The food was absolutely brilliant—authentic, homemade, and full of flavor—and the service was just as impressive. A perfect blend of refined luxury, personal warmth, and exceptional dining. Highly recommended for anyone visiting Casablanca.

Best hammam ever in Casablanca. I went there with my mum during the week and it was beyond our expectations. The atmosphere, the hammam rituals and the staff were great . The true customer care experience. I highly recommend . Special mention to our therapist Khadija B & Khadija N 🤩

I visited the Japanese restaurant and, in addition to the excellent food, I was impressed by the exceptional service. Othmane is the best waiter I have encountered in Morocco. Excellent job he is a great asset to the restaurant.

Royal Mansour is the definition of luxury. The second you step foot in the hotel you are greeted by a team of doormen who quickly whisk away your luggage and direct you to the couch for a Welcome Drink and Check-In Documents. The process is seamless and the staff is truly able to assist with ANY request. The rooms are absolutely stunning and the attention to detail for every single item is immeasurable. Because they found out our Wedding was in two days, they took time to decorate the room with a beautiful floral arrangement and provided an array of snacks. This was the best breakfast I have ever had at any hotel in 30+ years. The Fried Eggs with Beef Confit was simply amazing as were the selection of pastries and fruit. Every single piece of fruit looked perfectly cut and tasted perfectly ripe. To the staff - You are the most lovely group of individuals who made this stay a true experience. Every single individual was lovely and beyond helpful. These individuals take customer service to the next level, I would go so far to say as it makes Four Seasons look lacking. Thank you so much for the hospitality and I look forward to returning and recommending this hotel to my colleagues, friends and family.