Royal Mansour Casablanca Hotel

A Truly Exceptional Experience at Royal Mansour Casablanca From the moment I arrived at the Royal Mansour Casablanca, I was immersed in sheer luxury and world-class hospitality. Every detail of my stay was flawless,from the warm and personalized welcome to the immaculate service throughout my visit. The hotel’s Art Deco design is simply stunning, a perfect blend of Casablanca’s historic elegance and modern sophistication. The interiors exude timeless glamour, with beautifully restored architectural details and tasteful Moroccan touches that reflect the building’s iconic heritage. My suite was a sanctuary, beautifully appointed, exceptionally clean, and equipped with every amenity I could possibly need. Dining was a highlight, with cuisine that was both exquisite and beautifully presented. What truly sets Royal Mansour apart is the staff. Every team member I encountered went above and beyond to ensure my stay was perfect. Their professionalism, warmth, and attention to detail made me feel not just like a guest, but a valued member of the Royal Mansour family. Whether it was the seamless concierge assistance, the serene spa, or the breathtaking city views, every moment was unforgettable. Highly recommended for anyone seeking the finest in luxury, design, and Moroccan hospitality.

From the moment I arrived, Royal Mansour Casablanca exceeded every expectation. The service was impeccable—personalized, attentive, and warm, making me feel like a truly valued guest. The interiors blend classic elegance with modern luxury, offering both comfort and sophistication in every corner. The room was beautifully appointed, spotless, and offered breathtaking views of the city. Every detail, from the plush bedding to the in-room amenities, was thoughtfully curated for an indulgent experience. Dining at the hotel was equally impressive—the food was exquisite, with flavors that highlight both Moroccan heritage and international finesse. What truly sets Royal Mansour apart is the staff. Their professionalism, kindness, and genuine hospitality created a memorable and luxurious atmosphere throughout my stay. This is more than just a hotel—it’s an experience of refined Moroccan hospitality at its finest. Highly recommended for anyone seeking elegance, comfort, and world-class service in Casablanca.

On May 24th, I visited Royal Mansour with my mother. We were planning to go to the rooftop restaurant, where we already had a reservation for the Sunday brunch, but decided to stop by spontaneously on Saturday evening. Upon arrival, we were immediately approached by three staff members in an overly aggressive manner, without even having the chance to enter the hotel calmly. We’ve visited many five-star hotels before, and never have we been made to feel so unwelcome. When we asked if we could go upstairs for a drink or dinner, we were told it would be difficult without a reservation. My mother then asked if we could at least take a quick look at the view, since it’s her favorite spot and I was visiting. The hostess refused, assuming we only wanted to take photos, and made it clear we wouldn’t be allowed up just to “look around.” We felt wrongly judged and not taken seriously as genuine guests. After a lengthy discussion, we were finally allowed upstairs, but were placed in a corner with no view. Thankfully, other staff members were much friendlier and moved us to a much nicer spot with a beautiful view. We had dinner, drinks, and were overall well served—although the service was at times slow, despite the restaurant being nearly empty. Overall, the experience was disappointing due to the unprofessional and unwelcoming attitude of the hostess at the entrance. A beautiful place like Royal Mansour should treat every guest with dignity and warmth—especially in a setting that prides itself on five-star service.

I am very avid traveler - luxury, boutique and business hotels around the world, and I must say my stay at RM Casablanca was among my finest ever. The quality and design of the finishes in the room and public areas are at truly different level. And the service was excellent…anticipatory and courteous.. really well trained teams.

I want to take a moment to give a huge thank you to Khadija, who was in touch with us before our arrival and throughout our stay. She was incredibly helpful and kind, and truly made our experience smooth and memorable. The entire staff at Royal Mansour is exceptional, from the moment you arrive until the moment you leave, you’re taken care of with such warmth and attention to detail. This place will always hold a special place in my heart. Thank you, Khadija, and thank you to the entire Royal Mansour team.

An extraordinary experience at Royal Mansour! From the moment we arrived, the service was flawless. A special thank you to Rachid, Deputy Head of Food & Beverage, and Halim, Head of Food & Beverage, for their warm and thoughtful hospitality. Etienne, the wine expert, curated a remarkable selection and gave us a private wine cellar tour and tasting that felt truly exclusive. Karim, Head of Bar, crafted exceptional cocktails, each one a masterpiece. Chef Guvavin created an unforgettable lunch at the French restaurant in the courtyard, followed by the best dinner we’ve ever experienced. We were also so impressed with Chaima’s attentive and gracious service, ensuring that every moment was perfect. This team made our day magical, and we are so grateful for this incredible experience!

My stay at this hotel was nothing short of incredible. From the moment I arrived, I was impressed by the exceptional service. The staff went above and beyond to accommodate every request with warmth and professionalism. The hotel itself is beautifully designed, with top-quality materials and attention to detail in every corner. The rooms are stunning, combining elegance with functionality. I felt like royalty during my stay, especially with luxurious touches like the Dyson hairdryer and heated bathroom floors. The restaurants were a highlight, offering top-notch dining experiences. The food quality, presentation, and taste were outstanding, and the drinks were of the highest quality. The service in the restaurants was equally impressive, making every meal a delight. Overall, my experience was truly exceptional, and I only wish I could have stayed longer. This hotel is a perfect blend of luxury, comfort, and impeccable service.

While staying at the Novotel nearby I took a walk in the area and passed by the Royal Mansour The hotel truly stands out it’s absolutely stunning from the outside with beautiful architecture and an elegant presence Out of curiosity I decided to step inside to see the interior as I often do when discovering prestigious places However at the entrance one of the security personnel politely stopped me and asked if I had a reservation I explained that I was just visiting and wanted to take a quick look inside He then informed me I couldn’t enter because I was wearing sandals and summer clothes (it was 38°C that day a typical hot sunny summer day) I found it surprising especially as I noticed other guests entering wearing similar attire I understand that hotels have their own policies especially of this level but the situation did make me smile Still Royal Mansour remains a beautiful hotel that reflects luxury and Moroccan elegance maybe one day I’ll have the chance to stay as a guest and enjoy it fully.