Laila E.
Google
I attended the Ramadan iftar on the second day of Ramadan at this luxury establishment, and unfortunately, the experience was disappointing and far below expectations. The service was extremely slow throughout the evening. We waited a long time before being attended to, and the food did not arrive in a timely manner.
I ordered the traditional Moroccan soup (harira), which is usually one of the highlights of iftar, but it was not good at all — lacking flavor and warmth. The appetizers also arrived late, which disrupted the natural flow of the meal after breaking the fast.
For the main course, I chose the fish meatballs, and they were equally disappointing. They had almost no taste, as if they had been prepared without spices or proper seasoning. For a venue known for luxury and culinary excellence, this was very surprising.
Considering the establishment’s strong reputation for quality, refinement, and perfection, I did not expect such a low level of service and food quality, especially during such an important period as Ramadan.
That said, the rooftop view is absolutely magnificent, and the decoration is elegant and beautiful, creating a very pleasant atmosphere. I truly hope this experience was only due to the early days of Ramadan and that improvements will be made going forward.