Royal Victoria Hospital

I had the great honor of visiting the world-class Royal Victoria Hospital which is located on 1001 Boulevard Décarie in gorgeous Montreal, Quebec, Canada, on two occasions. I believe that this is one of the best hospitals in the world because of phenomenal physicians, surgeons, nurses, and other world-renowned staff members. I honestly believe (based on the evidence) that the Canadian healthcare system is one of the best in the world. I happen to be a proud American who is absolutely in love with Canada. The American healthcare system works well for the extremely rich and quite poorly for the rest of the people. Of course, the Canadian healthcare system (while not perfect) works in an extraordinary manner. I'm very thankful for heroes in the United States of America such as Senator Elizabeth Ann Warren from Massachusetts who believes in a better healthcare system than the one that exists in the United States of America, and I honestly hope that more Americans finally realize that Canada is the gem of the world in the field of science and politics. I want the Canadian people to know that you're not just the Canadian people but also the beacon of truth, hope, and prosperity. Of course, you're certainly my people as well.

This is so pathetic that I had to leave with the pain and more suffering caused in the waiting room. I can at 6:45 pm and left at 4:50 am without seeing a dr because emergency department is busy. But they are not seeing many patients. There’s no timeframe, no calling or notification system. How a person came to an emergency will survive without food if the waiting is more than 10-12-15 hours. This is a joke health system. Hospitals has to do much better.

Terrible emergency department. Avoid this place if you can. I don’t think the hospital itself is bad, but the emergency department is worst and completely out of control. No one answers questions, and because there are so many frustrated patients, the staff themselves seem irritated and insensitive. After waiting for 8 hours (9:00 to 17:00) without any clear information, despite pain, we eventually had to leave and seek care elsewhere. If there is this much chaos, is it really that difficult to implement a simple text notification system that alerts patients few hours before it’s their turn?This would allow people to manage their time better, rather than waiting for hours in an already crowded space. Is everyone’s time really so worthless? What’s most shocking is that you are apparently not even allowed to ask questions. You can’t ask how many people are ahead of you or roughly how long it will take to see a doctor. Why shouldn’t a patient have access to this basic information? If you ask anything, staff become angry and rude, as if you asked something completely inappropriate. If walk-in clinics were better organized—whether by appointment or without—perhaps so many people wouldn’t be forced to crowd emergency departments. The situation keeps getting worse. The doctors themselves are good, but this kind of disorganization wouldn’t even be acceptable in underdeveloped countries. The system clearly needs to change—starting with this emergency department. patients deserve clearer communication, better organization, and a more respectful use of their time.

I recently spent several hours at Royal Victoria while a friend was in surgery, and my experience as a visitor was very positive. The hospital felt clean and well-maintained. There were plenty of options to eat and places to sit while waiting for news. I particularly appreciated the big outdoor area, which provided a nice change of scenery during the long wait. The hospital also has convenient amenities, including a coffee shop, a cantina, and easy access to a subway station. Signage throughout the facility was clear, and the staff I encountered were friendly and helpful. Overall, I felt comfortable and well-cared for while waiting for my friend.

This would've been a 0 star if that even existed. The joke and statement that ppl walk in as doctors and come out as patient is literally real over here. Multiple cases just today that the patients of category 2-3 were waiting inside the operation rooms for over 11hours and no doctors even took the slightest whiff towards that room. I myself came out worse than the sickness I walked in with. Trust me this isn't an emergency hall more of a "at ur own leisure hall". I work internationally as a doctor as well as an entrepreneur. Patients with lower severity were never made to wait for over 4 hours. Here in mtl they actually had the guts to mention over 11hours. And dont give the same answers as reply. WHO'S THE OWNER OF THIS WEBSITE. JOKSTER TO THE MAX. BE HUMBLE

I spent 14 hours here over the past day, only for a nurse to basically send me away, booked me an appointment at a clinic nearby, only for me to arrive at the clinic and be told I don't have an appointment, and booking one would cost me 100$ upfront in cash, I don't have 100$ cash on me, but theres no ATM there, if I leave I'll have to rebook it for 4 days from now. Absolutely awful experience with the Quebec healthcare system.

Like every other hospital, there’s a super long queue for outpatients here as well. Just that the initial attendant was kind enough to tell me on my face that it will need more than 24 hours to attend on my case and asked me to attend a private clinic. PROs - 1. Clean 2. Several departments so mostly you’ll find your need here 3. Very conveniently located, right beside Vendome metro. CONs - 1. Couldn’t find any direction to the outdoor/emergency at the entrance (It’s at the basement and I had to ask people to get there) 2. Wait time might be a concern

Awful experience !! Appointment at 9:30 a.m. for a blood test. The admissions desk downstairs forgot to open our file, so we had to wait unnecessarily at the lab — the reception there sent us back downstairs to have it done. When we got back to desk 12 around 10:00 a.m. (appointment was at 9:30), the lady told us again that she couldn’t find us in the system. We explained we had just opened the file, but she got upset and repeated that she couldn’t find it (was that our fault?). Eventually, a colleague came to help her. Terrible customer experience in a healthcare setting — it’s outrageous! No apology, nothing. Worst experience ever at a hospital.