D. K. C.
Yelp
This is the first time that I had an "ok" experience at Rreal. All the other locations I have been to I have SANG their Praises from the Mountain Tops. However, this experience unfortunately was not one of those.
Getting to the location was super easy as it is right on the main road. The parking is also a plus as there is a parking deck attached to the restaurant and they validate. As I walked in, the young lady at the hostess stand was super pleasant and very inviting. As I was a party os 2 she was able to seat us immediately.
Once seated our waiter arrived within moments and was very nice. The ambiance as a whole is very casual and laid back which was fitting as we just wanted to grab a bite to eat. Being that I am a lover of the Rreal brand, I knew what I wanted to we placed our order and and waited for the appetizer to arrive.
I ordered the Chips and Salsa for an App and the Quesabirria for my meal. The food arrived in good timing which shows that the kitchen has a good process flow. However, for the FIRST TIME EVER of me eating at Rreal, I wasn't fully satisfied with my Queabirria. To be fair, I wasn't unhappy, however, I was slightly dejected by the toughness of the beef. I have become accustomed to the beef being very tender to the point that it almost melts in your mouth. Yet, this time, my meat was a little tough. I had to do a few extra chews per bite which made the food experience moderate.
Furthermore, I didn't see my waiter again from the time our food came until he happened to be walking past us and I asked for the check. Oh how quickly an experience can go from promoter to detrator as Food and Service are the primary components of the dining experience.
Nonetheless, the food was okay. I would go again, however, this location wouldn't be my first option unless i'm already in the area.