Pat C.
Yelp
I Usually come in here for their sweet bread, (pan Dulce) and their rolls (bolillos) and Champurrado. One time I came in for some hot food, a chile relleno to be exact because it was during lent so no meat on Fridays and while out and about I got hungry. It was my turn to walk up to the counter and I asked one of the young ladies working there if I can have a Chile Relleno? Then she continues to ask me how I want it served, the choices were with rice and beans or a la carte. When she explained their a la carte option, I was speechless because she had the audacity to offer me a cold chile to take home to warm it up myself. At that point I should have left and gone to Gallo Giro instead, which is up the street but I was already there and I asked myself how bad can it be? I placed my order took them about 10 minutes to call out my order. I bring it home, 4 minute drive away from here, in a styrofoam box and it wasn't warm all the way. It was stuffed with Jack Cheese, which I hate so much and to top it off no sauce poured on top. Ruben, I'm sorry what happened to your establishment a couple months back but your warm food department and the customer service are areas for improvement. Thanks