Ruby Tuesday

I’ve never been here before and Natalie was absolutely amazing. She always made sure our drinks were full and made sure everything tasted good. She even helped us choose something good to eat based on her suggestions! Absolutely amazing costumer service!

Simple setting, kinda dated and faded outside. Inside is a whole different story, great welcoming atmosphere and professional service, Leslie our server made very good recommendations for the menu. Food was tasty and hot, good portions and lightly seasoned just right! We will be back!

Food was pretty good. I had a great time. Music wasn't my style but no problem. The workers were cool and Natalie was a great server. She was good at conversation but didn't talk too much if you know what I mean. She let me enjoy my meal and made sure my drink stayed full. Overall, good place and good food. I recommend the ribs and at the very least get on that garden bar! God bless!

Richard is the type of server that you return to a place solely based on the service alone. Perfect combo of fun and professional. That cookie skillet is UNMATCHED when cooked the way it was today. Hands down, give Richard the raise he deserves.

Natalie was absolutely awesome! We had a party of 15 and she bent over backwards to make sure we had a great retirement celebration for our special friend! And the food is always delightful here! Make Natalie manager!

First, our server and the other staff were great. Friendly, attentive, they were wonderful. The food…not so much. For $13 we got five very small boneless wings, that were overcooked. The mushroom Swiss burger we ordered had no mushrooms. The queso wasn’t very warm and congealed rapidly.

The food was great! My guest got the Bourbon chicken and I got the New Orleans seafood! Our server Richard was really nice and kept our drinks full and was able to answer all of our questions without reserve! The dessert was even better! We tried the big daddy chocolate cake and the caramel dulce cheesecake! They played good music and had dimmer lighting in the restaurant which was relaxing and pleasant! 😋Definitely a great experience and will return in the future!

Ruby’s is a great place to eat! If you eat there on a weekend and get to choose your server, I highly recommend Lesley! She is super upbeat, extremely friendly, and on top of everything! The food is amazing too, so that’s a plus!

We love Ruby Tuesday! Would have given five stars if it didn't take so long to get waited on. Not the servers fault because she was swamped. Not a huge number of tables, but a couple very large parties. I always get a meal and add on the amazing salad bar. If it weren't for the salad bar we might have gone somewhere else. Like all places the prices have gone up. I ordered the bbq chicken breast with mashed potatoes and zucchini. It supposedly came with two chicken breasts. They were probably 3 oz each. But since I ordered the all you can eat salad bar with it there was plenty. If you have a large appetite you'll need more. The flavor was good though and the chicken was cooked perfectly. The zucchini was yummy. The mashed potatoes were tasty but need to be warmer. Barely warm enough to melt the butter. Hubby had a burger and it was cooked perfectly medium just like he asked. The food came out really fast. Service was great once the big parties left. Our server kept our drinks full and checked on us a few times, which was good. The salad bar was stocked and nothing was empty. A manager was keeping it tidy! It was extremely convenient near our hotel. Bathrooms were clean. We would definitely eat here again.

Yeah this place needs improvement. The service was fine, the dishes we got were a bit lackluster at best. The place seemed clean though, decent ambiance. Just seemed sort of "blah" to generalize my experience. This was a while ago though so things may have changed.

Extremely disappointed in the salad bar. I generally rave about Ruby Tuesdays salad bar but it was half empty. My favorite thing about it is the croutons. They were out we asked the waiter for more and he said he'd bring some right out. We had our dinner ate and paid the the croutons never showed up and the salad bar wasn't restocked once the entire time. It wasn't worth the price we paid to add it to our meals.

How absolutely filthy does that carpet have to get before it gets cleaned. I've been in there twice in the last two weeks. The first time I thought maybe they'd had some kind of flood from the restrooms or something. 'Went back a week later, and it was the same. When your shoes stick to the carpet, you get a nauseating feeling that the rest of the restaurant is at least as filthy as the dining area. I won't likely go back for a third visit any time soon.

What is it with the management of this place that they can't figure out they need to hire more waitstaff to work Sundays when it gets real busy with the church people who over fill this place after church? Not to mention the cook who can't seem to cook more than one meal at a time. Come on management, it doesn't take a genius to figure it out.

Three of us had lunch here yesterday. We had a very good server, Zoë. We had the salad bar and smashed hamburger & fries, the food was all good. For dessert we had the cheesecake and coffee-they were excellent! Thank you!

This restaurant was really busy and the staff seemed stretched thin. They were not rude, just overwhelmed. We sat at the bar and there were dirty dishes, not in the bar itself, but right below it. We ordered rum and cokes and there was something funny tasting about it. Would not recommend...

I am a member or their rewards program and have the app. However, since neither the app nor their website is working, I cannot enter my receipt for credit. Both are broken. I have reinstalled the app, rebooted my phone, still it gives a message that I have "no internet connection' while all the other apps on my phone, including my browsers connect just fine. As a result, all the special deals they send by email are useless because you need the app to get the special code. So frustrating! The waiters and waitresses have always been attentive on my visits, but I like to use their specials from time to time, which I no longer can do. I was going to buy the month of endless salad bar for $39.99, but need the app for that, so I am not purchasing that. I probably will not go back until they get their app and website fixed. I have attached a screen shot of the error message I get on their web site.

When I went there with my mom it didn't seem all thatbust, our server Kinlei was very nice, and the food was amazing, overall my time there was amazing and I will go again.

It was my first time visiting a Ruby Tuesday's as I was drawn in by the daily special of a smash burger, fries, and salad bar deal. We will not be back, it was not very busy but everything seemed to be going wrong for the staff, Hal, my server forgot my water for about 15 minutes as we enjoyed our salad bar, he did bring my husbands water though. We were done with our salads and waited another 30 minutes for our burgers to come out, they took about an hour, when Hal finally brought them out he explained that he forgot to ring them in. As we opened our burgers we realized our patties were no bigger than a half dollar, we waited an hour for this! A manager came to our table and explained that a smash burger single patty means we only get a half patty, the photo of the burger looked like a whole patty, our mistake I guess. The manager also explained a cook called out and everything was falling apart. We gave it a try, it's not worth the $ or the time.

I visited on 7/17/24 and was very excited to eat here because as a kid, my mom used to take me to the location that was inside of the Battlefield Mall all the time and we loved it! Salad bar was always amazing and fresh. Food was always great. Unfortunately they closed that location years ago. So I decided to try the one on north glenstone just to bring back memories as a kid and see if it was still the same. Well, it wasn't. Salad bar was barely stocked, waited 20 minutes for my beer and when my food came out it was warm. Not hot or cold. But not hot enough. The burger was pouring grease out and the fries were very soggy. I had high hopes because I really wanted to take my girlfriend here for a date night, but I came home and told her I wouldn't even bother since this past time I went was horrible. I loved Ruby Tuesdays. But this time, I wasn't happy at all. Very disappointed. Might still take her here for a date night if I was reimbursed or offered for something to be fixed. But the staff provided little help.....

We don't have a Ruby Tuesday near where I live in northern Oklahoma. So when we saw one in Springfield, we were very happy. The salad bar was so delicious, better than I remembered it. The service was very good too and we ordered wine and they actually gave us a nice size glass. Would definitely eat here again.

Went there for lunch while on the road. Really enjoyed the salad bar. Our waitress was great . We go back every time we are back in town

Food and service were good. We always enjoy their salad bar. I had the Philly. Hubs had a burger

omg it takes a while to get someone to take your order and then when you order a simple cheeseburger it comes to you with the bun burned black top and bottom. point it out to the server and I get a well that happens. at least waiting for my food, I can count the many flies buzzing in the windows god knows how many are in the kitchen.

5-Stars because the staff are great and you get what you expect. This Ruby Tuesday is located right next to the Drury Inn so we walked over for a late dinner when we got into town. Our server was very nice and attentive even though she may have been the only server working. The salad bar was well-stocked and fresh. The food we ordered was all good and what you would expect from this type of restaurant. My only gripe here was the other tables which had a toddler that wouldn't stop running around and screaming. But, that's not the fault of the server or staff, just the patrons.

I love the salad bar but downsized the salad bowl to go. The bourbon Glaze salmon, and chicken are good . The cheese sticks are good. The drinks are good . But not all the food is good. And it's never consistent.

Salad bar is a joke. Nasty ranch dressing that does not even taste like it should. Ran out of lots of things and don't replace them fast enough. Food was awful and catfish seemed to be out of a bag and so breaded you could not taste the fish. Low quality food! Over priced for what you get.

Don't come here if you don't have an hour to wait for your food. No idea if it's any good, but it took 50 mins after ordering on a Friday.

So, I hate to be the Karen. I really tried to be patient and have grace. We visited the restaurant on 6/25/24. We were very excited to eat at Ruby Tuesday because we no longer have one near us. While the restaurant appeared to be very clean, we waited over 15 minutes for anyone to ask us what we would like to drink. We were seated by the bar. There was one person at the bar, and one table with customers in our section. We Waited approximately another 15 minutes after receiving our drinks for our server to come back and get our order. At this point all 3 of our drinks were visibly empty. I believe my daughter even made a comment about being thirsty while the waiter was at our table. 30 minutes later, our food arrives. Still no refills. I ordered the bourbon chicken, with broccoli and mashed potatoes. The mashed potatoes were ice cold. I had to flag the waiter down, and he said " Potatoes are cold right? " Like he actually knew he was serving cold food. Then asked me if my broccoli was cold to. He did offer to go back and bring me out fresh mashed potatoes which were steaming when they arrived assuming they were microwaved. I finally had to flag down the host to get refills on our drinks. Which she was very bubbly and sweet and grabbed them and brought them right out. Ten minutes later our server came back to ask us if we wanted refills. Then said "oh, someone else got them". At this point we had already finished eating. So you would think he would ask if we wanted a dessert or were ready For the check, right? Nope. Nada. it's like he completely forgot about us, and his other tables. I had to approach the manager, and another employee to ask for our check. They appeared to be in a deep "important" conversation. The manager quickly told the employee to go get our server. Then he comes and asks us if we want our check. Which was great until he couldn't find a card reader that worked. Needless to say, we would have been better off going to the Chic-Fil-a down the road. I can say that we won't be returning to a Ruby Tuesday. I get that restaurants struggle to keep help. I managed a bar and grill for several years. But this was beyond ridiculous. Especially when we also had an infant with us. It only has one star because the salad bar was on point according to my husband.

Excellent service and excellent staff! my steak was great and prepared perfectl. I will definitely be going back. It's nice to go somewhere that has happy, fun people working.

I have rarely given a one star. Let me start by saying we have been a fan of this restaurant chain. We have eaten at this chain often and my spouse is a fan of the salad bar. We ordered the two for $25. Our mozzarella sticks came and they were tasty and hot. I ordered the bourbon chicken and my husband ordered the marinara pasta with chicken. It appeared we were waiting a while when our waitress came and said the cook made the wrong entree my husband ordered and it would be a few more minutes. When the food finally arrived my plate was hot but the the mashed potatoes and broccoli were room temperature. My husband's pasta was cold and he used the rest of the marinara from the mozzarella sticks as there was hardly any on his pasta. Also the salad bar was not maintained. The lettuce, what was left, was pretty limp. The mushrooms were brown, no bacon bits and the ranch dressing was empty. What a disappointment. Unfortunately we will mot return. I will say our waitress/bartender was very nice although it appeared she was stretched too thin. We also had to wear our coats, as well as others as the restaurant was chilly.

Bad service, mediocre food and uncomfortable seats. What more can I say. How does a restaurant that over charges stay in business. We don't mind paying a lot of the food is good.

This place has an EXCELLENT staff! Kortney is a gem! She is attentive and does her job well. She makes sure you have everything you need for your order. Kortney is the best server I have ever had. The food was great! I love the rest of the staff too but Kortney stands out compared to any server I have ever had!! Thank you, Ruby Tuesday for hiring a personable server with a great personality! She is a keeper!

Great cheese burgers!!!!!!! Great bar tender and travel manager!!!!! Best day ever!!!

We eat at this restaurant on North Glenstone in springfield mo a few times a month. The last couple of times it hasn't been very good. Today I ordered a sweet tea and the first one wasn't sweet. The next two were like barely colored and all the sugar was in the bottom of the glass. It took 35 minutes to get our food. The service was bad. I'll try them one more time.

We used to visit here fairly often, but things had been hit and miss since the covid . Today everything was spot on. The salad bar was especially great with fresh made ingredients and dressings, with all of our favorites. The best part was that everyone we interacted with (hostess, wait staff, salad attendant and manager) seemed glad to be there. It is time to put our local Ruby Tuesday back on our restaurant rotation.

I've came to this Ruby Tuesdays before and had great experiences but today was all over the place. First off, our waitress forgot to get us our drinks until our food was ready. The ranch sauce to sip fries in was so runny or has no taste. The greeter girl was talking openly on the floor about how her check didn't show up with adt and such and how frustrated she was because of this. The straw I was given was bent multiple times. Our hamburgers were good! As I wrote this another customer told one of the staff how helpful they were so it could be that they have some great employees and some not so great.

I knew it, I should've just stuck to the salad bar but I decided to try something different, total bust. I ordered the fried chicken salad and it looked nothing like the picture on the menu. There were four very cooked, almost burned chicken pieces and the lettuce was limp and overly dressed. My co worker ordered salmon and it looked decent, she gave it a thumbs up. The food took about 35 minutes from when the server walked to the computer until when we received it. Whether it took so long because as she said " food takes way too long to get out" (wth?) Or because she forgot to place the order, it wasn't worth the wait. People around us were getting there food, but I guess we weren't lucky on 4.19.19 about 6pm. Never again RT, never again.

That salad bar though! That's what makes RT's one of my favorite franchise restaurants. Everything on the salad bar is consistent and fresh from location to location. This location was directly across from my hotel, so I visited a few times during my stay in Springfield. Like most other places, the lunch menu items are cheaper than the dinner menu items, even though it's the same exact items and sizes. I ordered the chicken sliders, which were tasty, but were just two ordinary slider buns with small morsels of cut up chicken tenders. Nothing remarkable really. The mozerella sticks were fantastic though! They were piping hot, on an iron skillet/platter. This location has a lot of work to do. Why is that? Because when I came for dinner one night, they estimated that the wait would be fifteen minutes. I think the wait was a bit longer and the fact that there were a bunch of tables empty, it was super annoying. I assume that they were understaffed, either short waitresses or kitchen staff, or maybe both. Each time that we visited, we had great service, so I won't complain too much about it. You can sign up for their email campaign, but don't expect the free appetizer to arrive in your inbox right away, that takes a few days. But that's a pretty sweet perk... a free appetizer with the purchase of an entree.

Should've went with our gut when we observed the outside of the building was dirty and unkept. Took several minutes to be greeted by the hostess, though there were only two other couples in the restaurant...another red flag. Salad bar was messy and the serving utensils sticky. Food came to table cold and not good. On a positive note, our server was very friendly.

Service was terrific. Allen at the bar made THE BEST cocktails.... Red sangria and Rye Manhattan. Dinner was abundant and fresh. Honey glazed salmon salad was cooked to perfection (medium rare as requested) and Rib platter (3 different kinds of ribs) was over the top delicious. Service was quick and friendly. Thank you Allen.

This place is horrible. It's nasty it's dirty. The workers don't seem to be well trained or informed the manager was mean to our waitress while we were there and it totally threw her off her a game, which was actually a D game. There were dirty plates and dirty tables all over the place don't go here, they need to be shut down and the food was nasty

Food was great, service was great, price is good and the place was pretty clean. We got our food in perfect timing, the servers was on top with our needs and filling up our drinks.

Wasn't a bad experience at all. I ordered the salmon which came out hot and delicious. Our Server was friendly and attentive. I would return when in the area.

My hubby & I decided to try a place we had never eaten at before so we pulled into Ruby Tuesdays as we were driving thru. I'll never know how good or bad the food was as we were seated & told our server would be with us in a moment. He must have quit as we were never offered a drink or anything. There were 3 workers at a table chatting & no one ever helped us. Fed up we finally left. As we walked out the girl said in a cheerful voice, have a nice day. Really???? Nice would have been doing your job & feeding me.

Placed an online pickup order for the advertised BBQ chicken salad. Upon arrival, I waited in the entrance for close to 10 minutes before any staff even acknowledged my presence, even though 3 different staff members saw me standing there. The salad was quite small for the price AND there was not a speck of chicken on the salad. Very disappointing. I won't ever return. Service and food were bad

1 hour wait for food ended up walking out and being late clocking back in from lunch break at work. Waitress got smart when askedwhy it was taking so long

Worst Ruby Tuesday visit ever!!! Ordered a Michelob Ultra waitress came back 5 min later saying out of Michelob ultra Ordered Salmon..... again another 5 minutes out of Salmon Ordered a steak ordered med-well came out rare Sent back still rare could not chew it Had to ask for drinks 2x Mgr didn't seem to care Offered free burger AVOID AT ALL COSTS

I like to go to Ruby's. Usually good food and good price. Last night I got babyback ribs and they were the worst baby back ribs I have ever gotten from a restaurant. Baby back ribs are supposed to be falling off the bones. These ribs were over cooked and dried out like jerky. I will go back to Ruby's but never again order ribs. I"m 67 years old and had a lot of ribs in my life. These were terrible. Dean

Ruby Tuesday's day has come and gone...but if you are in Springfield near exit 80a and want a reliable, but uninspired meal...but a (still) good salad bar...you could do much worse.

Best salad bar in Springfield. Always fresh and great variety!!!Garden SaladGarden Salad

My husband and I like the menu options and we always add the endless garden salad bar. Our weekend hostess, Lesley, is phenomenal. You can tell she loves her job! The manager, Jeffrey, does a great job with operations with lots of attention to detail and enthusiasm. We've tried other restaurants but none compares with Springfield's Ruby Tuesday!

I've been to several other Ruby Tuesday restaurants across the country and this location isn't bad. Once I got to the restaurant, it took several minutes before the hostess greeted me and took me to my seat. Apparently, she also helps to bus the tables. Once seated at the booth, I noticed that for a 6 foot tall person, it was kinda uncomfortable because the table top was really high and the seating position was kind of low. This reminded me of my childhood days when I wasn't tall enough to reach the table once seated. My waitress was very friendly and smiled during our whole interaction. She was quick to take my drink order and just as quick to bring back my drink. I ordered the ribeye steak with steamed broccoli and the salad bar. Usually, with the Ruby Tuesday salad bars, they are well-stocked, look fresh, and filled with really appetizing items. Today, not so much. The restaurant wasn't that busy but I noted that they were out of several items. I had a chance to go back for a second time but noted that these items were still out. Chopped eggs, corn, and some other item was out. At least the greens weren't wilted. The ribeye arrived fairly quickly. Immediately, the waitress asked me to cut into the steak and check to see if it's cooked to my liking. I did, and it was medium rare as ordered. Taste-wise, it wasn't bad. I didn't expect high-end steakhouse quality, but for what it's worth, I didn't need to use steak sauce. She asked me if I needed any but I declined. I never use sauces on any of my steaks except for horseradish and au just for prime rib. A great steak that is cooked to perfection only needs salt and pepper as seasoning. The steamed broccoli was good without being too overcooked or too al dente. All-in-all, it was a good experience. The waitress constantly checked on me to see if I needed anything and in a pinch, I wouldn't mind coming back here should my travels bring me back to this town.

Desiree was a wonderful waitress. Very kind and pleasant and friendly.Beautiful smile

Our family (mom, aunts and cousins) were on a road trip to Joplin from Michigan, it had been a long 8hr trip before stopping for dinner at your location in Springfield. Upon entering Keaton a young man welcomed us and we told him we were from Michigan he asked us how our trip had been so far, he was so friendly and patient with my elderly Aunt and mom, he joked with them and listened to their stories. They were so happy that a young man would take the time to be so friendly and listen to them, it made their (and our) meal so enjoyable. On the way out he wished us a safe trip and joked some more with us and my mom and aunt asked him if they could give him a hug and he obliged! My mom and Aunt were giggling like school girls and talked the rest of the way to Joplin about how friendly Keaton was and how he made them feel like important people and not just some "old women". In this day and age of people finding reasons to complain or always having a negative to say, I just wanted to take the opportunity to praise such a wonderful young man and to thank him for how special he made 5 women from Michigan feel.

Isn't it funny that there has been no response from management? That says a lot about their commitment to quality and customer service. I would advise no one support this establishment.

My favorite restaurant for fall-off-the-bone ribs. My last visit didn't go well as the ribs were less than satisfactory. That visit was a fluke. This visit was very satisfactory in that the ribs and meal in general, was up to my expectations. Excellent. Service also very good. Whatever the reason for less than satisfactory ribs on the visit a couple weeks ago was straightened out. I recommend RT's and look forward to my next visit. I like the relaxed atmosphere also.

My favorite restaurant for fall-off-the-bone ribs. My last visit didn't go well as the ribs were less then satisfactory. That visit was a fluke. This visit was very satisfactory in that the ribs and meal in general, was up to my expectations. Excellent. Service also very good. Whatever the reason for less than satisfactory ribs on the visit a couple weeks ago was straightened out. I recommend RT's and look forward to my next visit.