Ruby's Diner

Great food, fast service and inviting atmosphere on a busy Christmas shopping weekend. Glad we stopped here for dinner. We really enjoyed our burgers and drinks. Well staffed, we were told 15 minute wait time but were called in within 5 min and served quickly within 10 min. My burger and fries were so good after walking around for several hours of shopping, we were starving. If wife was happy I’m happy.

The burgers were great, fries were cooked prefect, everything came hot and fresh. Servers were friendly and fast. The place was nice and clean. Definitely will stop back in when we pass by the area again.

If you like diners and the food that comes along with it, you will love this place. Big portions, we had the chillidog and the BLT with avocado. Comes with fries but we "upgraded" with onionrings aswell. Ordered shakes (very good!) and you get the extra can on the side with additional stuff to fill up with more. Pricewise this comes along as value for money to me, especially for being LA. I recommend this place.

Had a great experience at Ruby's! We were sat instantly and our order was taken quickly. The food came out fast and fresh. The fries tasted great and were super fresh! I definitely recommend the breakfast burrito from here!!

Food was good. Chili was good. Lots of seating fast service. Out of certain items.

We are from Edmonton, Alberta, Canada. Our daughter is a chef. Hands down the best food and service we have received in a long time. We make this trip every year. Ruby’s Diner will be added to our favourites when we are here next year. Apple was TO DIE FOR!!!!!

My girlfriend and I came to the Citadel to do some quick pickup shopping, when I caught a whiff of the food from the diner and decided a burger sounded good. We had our dog with us so the hostess (I forget her name, she was great though) politely accommodated us on their covered patio. Our server, Angel R., was so friendly & hospitable. Not only was his service quick and personable, we received our drinks and food so quickly. He even brought our dog a small cup of water! The food was very fresh, hot, and tasty. This was our first time here, and it definitely won’t be our last. Thanks!

Had a great breakfast at Ruby’s Diner! The highlight of our meal was definitely the beignets—crispy on the outside, soft and fluffy on the inside, and absolutely delicious. They were the perfect treat to start the day! We also ordered the veggie omelette, which was not only tasty but came in a generous portion—definitely enough to satisfy a big appetite. Everything we tried was well-prepared and flavorful. The only downside was the limited menu options for vegetarians and those who don’t eat pork. While what we had was good, a bit more variety would have been appreciated. That said, the food, service, and atmosphere were great, and we’d happily come back!

The cobb burger was excellent! It had blue cheese and bacon and ordered it with the turkey patty instead of beef. I also substituted the fries with sweet potato fries and we ordered the fried green beans as an appetizer, they served with a buffalo ranch sauce, ranch dressing and honey mustard. Very tasty. Our server was Efran and was very friendly and efficient. Always the holidays here, fun Halloween decorations.

I like this place the burgers there are so good and my family love o so calamari it's amazing.

We came here with a large group of friends and everyone enjoyed the food. I had the apple, walnut and blue cheese salad and it was very good and fresh. It came standard with the balsamic vinaigrette but we asked for ranch on the side, which was so good! The ranch was homemade and fresh, very tasty. Also tried some of the French fries, sweet potato fries, and the grilled cheese. The grilled cheese had some burnt cheese on it and it was delicious. The fries were also pretty good, but a little more on the bland side. The service was a little slow and we felt that the waiter had a little too many folks he was helping. But we did appreciate that he could do each order individually in terms of payment so that was nice.

I come here a few times a year when I visit the Citadel to get some shopping done during the seasonal sales. The restaurant is always busy but I have never had to wait to get seated. The staff is very efficient and clears tables and cleans them immediately after the guest leaves. I always get the mushroom Swiss burger and upgrade to sweet potato fries. The food comes out super fast and is always fresh and tasty. The price has gone up in the past few years to keep up with inflation but I feel that it's still a pretty good deal. Especially with unlimited fries! Parking is plentiful in the Citadel. Restrooms are surprisingly clean. Staff is friendly. No wonder I eat here every time I go shopping at the Citadel!

Truly no complaints. We have eaten here a few times in the last years or so. It's just diner food so go in expecting diner food and atmosphere and it's great. Omar walked in and were sat immediately and service was quick. Within 30 seconds we had our server stop by to ask if we had questions. Our food was delicious for what it was. Chili and Simple Caesar salad and the Cobb Burger. Chocolate Malt and Dr. Pepper. No notes. Love the nostalgia of a great diner and this is perfect for that vibe.

I've eaten here a few times since I work at the building next door. The food is alight and the service is excellent. The workers here are nice and attentive. I've tried the patty melt, fish and chips, and a burger. All were decent and filling. This place is the only restaurant here that my coworkers decide to go.

There's nothing too special about this place except that it's the only dine-in table service restaurant at the Citadel. It's a typical 50s diner. 50s decor and red and white booths. The food was fine, nothing to write home about. The Albacore Melt hit the spot, but it wasn't special. Service was fine. It will get the job done if you want burgers and shakes at a sit-down place. Otherwise, you may be better off at the outlet food court.

Getting together with family for a birthday celebration. What better place to meet for fun is the outlet stores. Yes this location is inside the citadel outlet store. Ruby's has a private parking lot just for Ruby's customers which is very easy for parking. They have a one hour parking limit but they will make exemptions for large parties. The staff is friendly and willing to assist. They took great care of our large party. The food was tasty, hot and delicious. Once again great place to meet family. Shop later if you want but move your car

Fast Food Service & Great Customer Service! Our server Juan was so kind and very considerate how well we liked our food!!

First time at Ruby's Diner and we just ordered Frings (combination of Fries and Onion rings ($9.49), a kids Vanilla Malt ($5.99) a coffee shake ($7.99) and a Mint Chip Shake ($7.99). We really enjoyed everything. The onion rings were nice and crisp and the fries were average shoe string fries. This is a classic diner with an old Nash Car right behind the Host/Hostess stand. Our server was Brianna and she was great. They have a decent sized menu with salads, burgers, sandwiches and a few other items to choose. We just needed a mid afternoon snack/treat.

Its a good plan, good food and good feels. The serivece its great, and most familiar.

Food is delicious the service is great and the ambiance is great. This is the perfect place to eat after a long day of shopping here at the citadel outlet mall.

Stopped by Ruby's Diner for lunch on a Wednesday and was seated right away. The place was clean, lively, and had a nice buzz without feeling crowded. We ordered a burger, fish and chips, and chili cheese fries--plus the must-have strawberry shake. Everything came out quickly and hot. What really stood out was the service--someone brought us water refills without us even asking, and our server wasn't even nearby at the time. Definitely one of the better Ruby's locations when it comes to both food and service.

First time stopping by Ruby's Diner and if I'm being completely honest, the visit was simply out of pure convenience. With me staying at the Doubletree, Ruby's Diner was a brisk walk away. Being that my daughter is pretty selective with what she's willing to eat and I had pretty much exhausted all of her go-to meals @ the mall within the first few days that we were here. I couldn't tell you how relieved I was to find this establishment offering typical American foods because a kid can always go for a hotdog!! Purchase: Kids Hotdog [comes with fries] Large Soda Crispy Green Beans Old Fashioned Vanilla Soft Serve Food: The hotdog is just your typical wiener. The fries accompanying the meal were pale, soggy, and just not very appetizing. The green bean fries were excessively oily. The vanilla soft serve was the best part of the meal. 2 stars for the food quality and taste. Bonus points for the super cute paper car provided for my toddler to decorate and enjoy. She literally held on to it for weeks before I was finally able to get rid of it [without her knowing] and replaced it with a plastic car tray dinner set.

2.5 The Diner itself is gorgeous! It's like walking back in time. The decor was incredible and our waiter was so kind but the food didn't hit the mark for me. The food was just okay. I don't think I'll be visiting again but it's worth checking out if you want the Diner feel.

Always enjoyed eating here whenever I finished my shopping at the outlets. I remember another location like this in Redondo Beach, which sadly closed down. So this is the 2nd closest location to me. Also, everytime I come here I like to bring up that my husband painted the car that is displayed in restaurant. He was working at a body shop years back and had this as a project. Anyways, I've only been here 2 times. This review is based on my 2nd time, which was recent. I ordered my usual Mushroom and Swiss burger with chili cheese fries. Sad to say the chili cheese to fries ratio was not balanced. Got little chili and cheese on my fries, thus my minus 1 star. Our waitress was nice, but talked low and it was hard to hear her at times. But still nice girl. The ambiance is just like your 80's diner theme. Which I enjoy very much. Not much complaints with my last visit. I wouldn't get the chili cheese fries side again. But I would come back whenever I am craving it.

Ruby's Diner is a great spot to grab lunch or dinner while shopping at the Citadel. We stopped by for dinner on a Saturday and were warmly welcomed by the friendly staff. We ordered the chili cheese dog with cajun fries and the street dog with a caesar salad. Since they're known for their shakes, we had to get the strawberry shake and a root beer float. Everything was reasonably priced. One pleasant surprise? You can get free fry refills, something we didn't know and were excited to find out. Our server was amazing. He was fast, helpful, and had a nice attitude. I'll be coming back next time I'm at Citadel.

I've been enjoying Ruby's Diner for many years, the restaurant at the end of Huntington Beach pier was my favorite back in the day . But this last time at Ruby's was at the Citadel in Commerce. My wonderful family help celebrate my birthday there. The food was good as usual. And the restaurant is really cool with plenty to look at. I highly recommend Ruby's Diner at 100 Citadel Dr. So gassing up with yummy food and desserts at Ruby's Diner.

I had such a great experience here at Ruby's! After a long day of shopping, we were starving & decided to go here since it looked so cute from the outside. I absolutely love how it is decorated and the vibes in here. I ordered the Hickory cheese burger which had 2 thick slices of bacon, onion rings, and bbq sauce along with lettuce and tomatoes. All burgers come with fries and I'm thankful our server asked if we wanted to upgrade the fries because the chili cheese fries were amazing! Everything was soooo delicious!!! To end it off, my bf ordered the hot fudge sundae for us and wow. Chocolatey goodness. I wouldn't get it again but the moment felt right to order it. I fell into a food coma after. So good and our server was really sweet and nice. I wish I got her name!!

Delicious hamburgers and fries, love the coffee too. Outstanding customer service! A bit crowded, but expected considering its at the Citadel. Totally worth the wait.

First time at Rubys Citadel Diner great food great service My teenage boys loved the diner.

Drove an hour to get here because we were craving it and all the South Bay ones have closed. We sat down and it took about ten minutes to finally get our waiter. She was nice when we finally got helped. The food came out very quick, but it just didn't taste the same sadly. It's pretty disappointing. The shake was good as always. I love the decor in this restaurant though. It's super cute and retro!

Great service. Great food, great people, great music, great delicious club sandwich , rootbeer is ddlicious, Oven roasted turkey sandwich delicious, great shakes pumpkin shake, strawberr, shake delicious, oniom rings and fries are delicious.

Our server, Jose was very nice and made it a delightful day for a birthday celebration. He was very attentive and all the food came out very fast and perfect temperature. We were very happy and will definitely return due to the service we received.

The food is always amazing at Ruby's. My favorite shake from anywhere on Earth. The service is top notch everybody was so helpful and sweet.

My first time here, we were walking by and I was craving some burgers. We sat down and ordered, by the time I went to wash my hands the food was on our table. I have never seen such fast service. The food was delicious. I'm so happy we stumbled into this place. Thank you to our waitress Amber for being so polite and taking care of us so fast!!

Food was good and the service that we had was good as well. I was expecting a little more from the seafood combo plate that I got but it was still good.

Love the diner vibes, the host was gracious and sat me at a corner booth, as I was alone no worries. Love the old tunes playing in the background and waited for the waiter. Leaves the menu on the table takes my drink order. I decide on the BLTA . Now I see my waiter with my iced tea, he stops and has a conversation with people on another table for a few minutes. Realizes that I see him and places my drink down and asks if I'm ready to order. I do and I feel a lite splash of water. It's raining outside and I look up and see no dripping, my food arrives and I get into the fries. Now at this point food is Good, the wait staff soso, and I feel the splash again . I look up and there is a leak splashing from the corner of the booth. I ate half the food , asked for a box, the manager asked if anything was wrong. I told him and he apologized. Didn't ask if I wanted to move, that would have been nice. Do I paid my tab and left

Best Hickory burger I had. The meat was very juicy and sweet. The onion rings with the burger were a perfect combo. It also had barbecue sauce, lettuce, tomato, American cheese with all you could get fries. The waiter was amazing super sweet I wish I remember her name.

The hot fudge sundaes are so delicious and service is wonderful!! Food is amazing too

I visited with my parents on a Wednesday the last hour they were open. Everyone was very nice. We were sat immediately and our server was fast, helpful and friendly. I believe her name is Valerie, she is an amazing server. We ordered calamari, clam chowder, a fried seafood platter and I ordered a bacon cheese burger with bacon and an extra patty! I took the burger to go. The restaurant gives a 50's vibe with nice decor, it also very clean. While the food was good the burger for sure was the best. The fries held up great when reheated.

Had breakfast on Sunday morning before doing some shopping at the Citadel outlets. Ordered hotcake combo with bacon. When I received my hotcakes and started eating them they were not cooked all the way through and doughy and runny inside. I could tell something was off with them because they were a little on the thick side and really dark. Didn't return the hotcakes, I just didn't eat them, didn't want to make a fuss and send my food back. The bacon was not cooked to my liking but I tried to eat it as well. Think it's important to make quality food and make sure the hotcakes are cooked all the way through. Not sure if I'll be back. Server was pleasant his name was Jason.

I'm an absolute sucker for a blast from the past and that's exactly what Ruby's Diner is. When you walk into Ruby's Diner, you walk into the past when the uniforms were bright, the hats were pointy, for some reason the tables were all red, and the menus were full of burgers, hot dogs, sandwiches, and all the American diner classics you expect. We stopped here on a Sunday afternoon when my wife was looking for a pair of shoes at the Citadel Outlet Mall. This place seems to be the biggest restaurant here, while the rest of the food options seem like smaller food court type places. This place had a ton of people working when we were here and hat super quick service, which is always appreciated during a busy time. I was quick to order off the menu when I saw the "Rubyclub" a "hand-carved turkey breast with thick cut bacon, crisp lettuce, mayo, and a deliciously soft ruby roll" (I removed the tomato) and I wasn't disappointed when it was served to me. This Rubyclub was a pretty good size and came with a bunch of think cut french fries that tasted great. The turkey meat itself was very good, the roll was very good, and even though simple, this meal really hit the spot. Overall, Ruby's Diner is a great place to stop for lunch and a great experience overall. The retro diner style, the kind staff, and the cool decorations hanging around the restaurant really make this place a cool spot.

Amazing restaurant hood food the swiss cheese burger with bacon was amazingly delicious and the best service by Ricky Amazing restaurant 10 out of 10 I recommend it

Wow, I had no idea that there was a Rubys Diner in Commerce. Me and my girl had dinner there tonight. I love the Cob Salad and Swiss Burger and Fries. Roberto was a good waiter tonight. Nice place near the Casino and all. Id love to come here again.

I love this diner so much. The food is always so good and well made. Staff is amazing and sweet. Waiters are always so attentive and give you the best customer experience. 10/10 recommend Atmosphere is very welcoming!! Very clean as well!!

Fast service and good food. Classic American diner feel. Best way to take a break while shopping.

Typical diner fare. The tuna melt hit the spot for nostalgia. The service was top notch! Brandon was quick and attentive and checked in a few times. The hostess was so sweet - gave us a couple paper cars as requested. Definitely a good spot to catch your breath from all the shopping.

Been awhile since last visit to this location. Ruby Burger with onion rings (15.98) was spot on. Bun was so fresh. As if it was baked this morning. Can't go to Ruby's without having a shake. 50/50 was so perfect. Not overly frozen where have to spoon it out. No. This was great. And the service was awesome. Nallely C was very professional and courteous. She checked on us several times. The service at this location is always great. I was also impressed by the manager on duty this afternoon 2/24/2024. He never stopped moving. Always on top of things. This location is lucky to have such an involved manager. I so look forward to returning here.

I had the BEST dining experience thanks to Brandon Z! From the moment we sat down, he went above and beyond to make sure everything was perfect. He honestly deserves a raise for the way he took care of us!!

This place is great! I usually go to the other Ruby's locations that are on the pier but I think this one's my favorite. I never have to wait longer than five minutes to have someone check in on my party for drinks/to order, and the food always comes out quick! I don't recall names but all the waiters/waitresses that have serviced me and my parties have always been very kind and efficient. Food's great too, no complaints from me. Place is always clean which I appreciate. I look forward to coming here again and again!

Everything is excellent ! Staffs, place and foods. They served us also very fast and the food is hot. My grandma loves the chocolate milkshake as well.

Sure! Here's a conversational, personal, and lightly educational Yelp review you can post: 3 Stars - Good Food, But Service Dog Policy Needs Work I would go to Ruby's for the nostalgic vibe and classic diner food, so I was looking forward to this visit. The food was just as I remembered, tasty, comforting, and satisfying. But my experience this time around came with a reminder of how much education is still needed around service animals. When I arrived with my service dog, the host's smile immediately dropped. She quietly led me to a table away from the other diners and said, "You have a dog," as the reason for the separation. Just a quick note for anyone reading this, especially restaurant staff: it's actually against the law to isolate or segregate someone with a service dog from other guests. I know it wasn't necessarily meant to be rude--she did try to be nice--but intention doesn't erase the impact. The waitress who took care of me was kind and attentive, though I was definitely greeted with the same cautious attitude. I understand that fake service dogs are unfortunately a real issue, but it's management's responsibility to train their team to ask the two legal questions allowed under the ADA rather than making assumptions and to help guide them on how to identify a real and fake service dogs. I'm not writing this to complain but to educate, so that others with legitimate service dogs don't have to go through the same thing. There are ways to respectfully verify a service dog without violating rights or creating uncomfortable experiences. Overall, the food and general customer service were good to regular patrons.

Ruby's is a fun 50's diner at the Citadel outlets. I came for the first time this past weekend while shopping with some girl friends and honestly was not disappointed! A group of four of us was seated right away, and everything came out very quickly despite how many other patrons were there. Sure, the food is nothing extravagant, but Ruby's is still one of the better places to eat at the outlets when you consider the fast food alternatives. I got the fish and chips which were most certainly fish and chips! They were pretty big actually and more than filled me up. Honestly I will say that I usually do not like coleslaw but theirs was pretty good! Yes, again, the food didn't blow me away but it's diner food, people!! Let's put our yelp reviews into perspective. If you want your chicken tenders less oily or fresh hand cut fries get a reservation at Nobu!!

El comida está muy deliciosa es muy bien es muy divertido mis niños asearon una carrito

So coming here to eat after a long day of shopping is great since we can sit down and relax. Burgers - amazing. Nothing to add and great meal Fries - nasty. They need to upgrade or something because it seems like fries plastic Salad - you can't really mess up salad but it's great option Chicken tenders - it's good but I wish they drain the oil completely before serving it Milkshakes - it's good where you can't taste the fake chocolate so no complaints Service - the waitresses are friendly but the guy serving the food seems super miserable and angry. However, the service can be better because they can check on the tables more since I kept looking for ppl to ask. They are quick tho. Everyone there is super young so I feel they are trying their best but they need better organization. The restrooms are tiny and disgusting so good luck

I don't know what to make of this Ruby's diner. The ones that I've been to are quite different. This location is definitely a busy one, so the employees are constantly walking around. There's no real time to talk to customers other than to take their orders, do refills, and provide the bill. During this visit, I ordered a coffee and a cordon Bleu hamburger with bacon. It came with fries, and I upgraded to Cajun fries. Initially, I thought they were literally pre-seasoned fries. Instead, it was a plate full of fries and seasoning shaken on top. I should have ordered the sweet potato fries instead. They look pretty good on other people's plates. My server was pretty nice. I just wish she was a little bit more attentive. However, she did check on me and refilled my coffee. I think overall it was a decent experience. I don't know if I would return here. The food wasn't bad, it just wasn't great. And the atmosphere of the establishment was a little off. Maybe we could blame it on the Citadel shopping center. These servers see a lot of customers per day, so they must be tired. ‍

The food was great and the waitress was very nice. I like the bubble gum machine and the Halloween decorations. I will definitely come back with my family and friends.

it was our first time at Rubys Diner and we have nothing but great things to say about this place. Everyone was super friendly from beginning to end. Staff was great and service was amazing. Jason our server was so friendly and kind and we never felt like we were being rushed. Food was so good and savory. we can't wait to go back :)