Chandra R.
Yelp
Under different circumstance I might recommend Ruby's, but not today.
It was the first time we have been to Ruby's and went for breakfast. They brought out a pot of coffee with two cups on saucers, which is always nice when they leave the pot at your table. The waitress was very kind when she took our orders. She even repeated them back to be sure it was correct, which it was.
When the food came it was wrong. The egg white omelette I had ordered with no mushrooms, add bacon had no bacon at all inside. The cheese was hardly melted and instead of the side of hash-browns that was ordered it was served with a side of mixed fruit (that looked rather old). The toast was good, except it barely had any butter.
The other meal was over easy eggs with bacon, hash-browns and toast. That toast also had almost zero butter, the eggs were cooked so long they were brown on the bottom side the yolk was cooked and they were even a bit tough to cut considering they are eggs, the bacon that came with that meal was burnt (like blackened burnt).
I did remind the waitress that it was supposed to be hash-browns instead of the fruit, which she then took the fruit and came back a short time later with hash-browns. By then my omelette was cold, but I started to eat it. Then I discovered they forgot the bacon in the omelette as well. When I told the waitress she then came back a short time later with two strips of bacon (not blackened like the other meals was) but, after all
of that everything was cold.
There was no apology or discount offered. The two breakfasts with two coffees came to $39.60.
We did also have ice water, which had a bad after taste, maybe it's their tap water?
We really wanted to like this place, but unfortunately we won't be going back here.
The side of pico de dial seemed fresh and I thought that was pretty good. The coffee wasn't bad either considering they probably use the same tap water.
Maybe a different one of their locations would be better?
Oh, the ambiance, the booths and chairs look nice, but some of the booth seats (like the one we had) were very high. Our feet were dangling (we are 5'6" and 5'7") and for that reason the table was very low, not leaving much room for your legs. ¯\_(ツ)_/¯