Rob W.
Yelp
Wow. This is the first time I've been compelled to write a poor review, as I generally have a wide range of tolerance and understanding for the challenges of working in the food service industry. While slow (40 minutes from order to food arriving), you can potentially forgive that because it was very busy. The server did not bring the appetizer first, but brought everything together, again minor issue.
He brought fried chicken, but I'd ordered the chicken pot pie. Another minor error, but made memorably bad by the waiter's behavior. When I said, "oops, that's not my order, I had the chicken pot pie," rather than listening to me, or apologizing, or checking the order himself, he made me get out my phone (ordering is by phone) to prove that was not what I ordered! This entitled attitude was made worse by the manager coming over, nominally to check in on things and apologize, but instead apologized not for the restaurant's error but saying "the waiter is very nice, I am sure he didn't mean anything by it."
Furthermore, two items we did not order were added to the bill. That was resolved without issue, but further reflects on the quality of service and overall dining experience.
Food is mediocre and served in small portions. The smashburger was fine, but clearly had been under the heat lamp for a while before bringing out. Chicken pot pie was average to below average, nothing special about the flavor; crust was black from the cast iron skillet it was cooked in; cubed carrots and potatoes in an unmemorable gravy with dry chicken cubes.
The worst was the Brussels sprouts: attractive and appealing presentation in a tiny cast iron skillet, but the leaves were burned to a crisp, and the core of the sprouts was raw and insufficiently steamed.
The location and decor is attractive and inviting. But the food quality typifies many San Diego restaurants that charge a lot for mediocre food. I posit that because of the location, ambience, and typically serving a tourist clientele, these restaurant essentially get away with it.
Food quality: 3/5 stars
Service: 0/5 stars
Value: 1/5 stars