Kevin M.
Yelp
We ate here two nights in a row. First night was great. Second left a lot to be desired. On both visits, the food was great -- flavorful, hot, and prompt. On both visits the ambiance was good. It's rustic but nice. The problem was service. If you get Lisa as your server, you're in good hands. Thoughtful, optimistic, friendly, and even helped with suggestions for where to go for sights.
The second evening, though, was the pits! No one was at the front and a line began to form. We saw a waitress walk by 5 times without stopping or even acknowledging the people waiting. Each time she looked right at us -- no smile, no apology for the absence of hostess, no comment-- just looked at us and kept going. She must've said something, though because after a while a young girl came and just started to seat folks... again, no "sorry for the wait."
We were first and she walked us back to a table right next to the kitchen-- a bit noisy and we had wanted to talk. I asked if we could go farther back away from the kitchen noise. She said "No. We are on sections." I turned and gestured to the more than 10 tables sitting vacant and ready for diners and said, "So, none of these tables are available?!?!" I couldn't believe her response, "No. They're not." WHAT??
I dutifully swallowed my next thought, sat down and composed this review. She proceeded to seat every person, couple, and family that followed us back to those same tables. None were reservations. All were walk-ins. And the waitress was rather brusque.
I almost told the little girl to find Lisa and ask her to teach her how to deal with diners. Instead, we just ate, left a tiny tip in case it was divided among hostess and waitress, left and won't return. NOT recommended-- unless you demand Lisa's section.