Ruth's Chris Steak House

My husband and I visited for restaurant week and had an amazing experience as first time guests. We were greeted warmly in the lobby and seated promptly for our 6:15 pm reservation. Our main server was Elise and she was very nice and attentive to our needs. All of our courses were brought out promptly and the steak and crab cakes were brought out sizzling hot. We had mashed potatoes and creamed spinach for our sides and the sides are actually big enough to share. This was the best crab cake I have had in years, and I definitely look forward to coming back for date nights or special occasions. Some restaurants are skimpy on service and food for restaurant week, but Ruth’s Chris provided exceptional service from start to finish.

Recently had a wonderful meal with fabulous service to celebrate my husband’s birthday. Upon making the dinner reservation, I was offered an upgrade option to book their wine room to provide a more private dining experience. I am so glad that we did- as it elevated our date night even more than expected and provided a romantic ambiance for just the two of us. Roger, our main server that evening, was fantastic and provided excellent service and ensured everything was to our liking throughout the whole evening for our special occassion. Dinner was delicious and they even gave us a thoughtful dessert surprise. Every team member that checked in actually, was so friendly- right down from the hostess to the valet- all provided five star service! It seemed everyone really cared to make sure we had a wonderful date night! I have already shared our great experience with several people that are already interested in booking the wine room and I know we will be back again for sure!

It was a great experience. It was my first time at Ruth Chris and my fiancé second time at Ruth Chris and the service that Dominique provided was excellent. He was definitely an experience waiter. He knew the drink menu and food menu inside and out the food was great. The service was great. The ambience the vibe was awesome. Deathly 10 out of 10 will come back again For the waiter Dominique and for the food.

Delicious hot fresh food still the same as we remember 2 years ago. I had the stuffed chicken and my husband had the steak. We shared our sides creamed spinach and mash potatoes. Only complaint we had was that the appetizers were all seafood and he’s allergic so we didn’t get one. There was one that wasn’t but we didn’t want that. Customer service was excellent. Noah has a great personality and the manager made sure my husband water stayed full. This was our 7th wedding anniversary and they made it special.

From start to finish—everything was 10/10! The hostess greeted me with such great energy and really set the tone for the evening. My drinks were strong and well-made, and every server I encountered was polite and helpful. Special shoutout to Julian—even though I was okay with my steak not being the exact temp I ordered, he went above and beyond to make it right. Management also stepped in with a warm side to complement the meal, which was a lovely touch. Great service, great vibes—I’ll definitely be back!

Dined last week. What I liked: food came out hot, just like menu said. Place was clean. Wait staff was nice and very polite. Very formal. Negatives: For customers who dine in the bar during happy hour. Please check your bill. They did not remove the $3 credits, so we had to ask about it. It’s annoying that I have to review the check for accuracy at a 5 star restaurant with $60-$100 steaks. I made reservation to dine in. When I walked in there was no doorman, there was no hostess at the stand when I entered and when I left. No farewell. Valet parking starts at $15. The interior feels outdated. The place is clean. The lightning and music is not perfect. Bathrooms smell like strong cleaning products. Bathrooms were clean but smelt like gas station. The servers and managers are all men. I didn’t see any female workers. It’s just feels weird to take clients to eat with the restaurant having an all male staff. I would not recommend Ruth Chris. Prices don’t match quality.

Our first experience at Ruth’s Chris was delightful. Our server, Dom, treated us like royalty. Giving us an overview of the restaurant how the foods are prepared, every course was served with a story. The entire experience was romantic, and the food exquisite. Perfect for celebrating our son‘s 21st birthday!

The atmosphere, the service, the food, everything was amazing. Everyone did a wonderful job. My friends and I chose this restaurant to celebrate my and my best friend’s 21st birthday, and the service and birthday accommodations were fantastic and very beautiful. I personally ordered the Lamb Chops (medium well) with the Au Poivre sauce (brandy and pepper sauce), Au Gratin, and the Hibiscus Margarita. The lamb chops were my absolute favorite as they actually gave me more than listed on the menu. It was seasoned to perfection, 100/10. The Au Gratin was delicious. The Hibiscus Margarita was definitely a little too strong for my liking but it was still tasty. For our birthday treat, we were given mini cheesecakes and they were also delicious as well. Everything was plated beautifully, everyone was so welcoming especially for it being our first time there, and it was overall such a wonderful experience. Overall bill came to $96 but it was expected and it was all worth the price.

The food was amazing, and the service was top-notch. Our server, Ryan, was incredibly friendly and gave us excellent food recommendations. The ambiance was perfect--cozy and relaxing. We can't wait to come back soon!

Great dining. The staff was friendly. Decor was nice, typical Ruth's Chris. The food was good. Service was very slow! I was disappointed in the service. It was my daughter and son-in-law's first time here and I was disappointed. If I'm spending Ruth's Chris money I want the service I've grown to love. Disappointment #1: Our first table water kept dropping on our heads from the air conditioner unit so we asked to be moved. Disappointment #2: Our water never asked if we wanted anymore drink after our mocktails were completed nor did he refresh our water or offer coffee with desert. Disappointment #3: Our waiter was pretty much a stranger unless food was being delivered. Disappointment #4: Not once did he use the crumber to clean our table before each course or after. It needed it too. Disappointment #5: The lobster bisque was luke warm. If I'm paying over $500 for a meal I want over $500 level service. Charlotte Ruth's Chris, you must do better.

Love! Went here for a birthday dinner. Each dish came out so hot. Steak flavor was amazing. Ever had a steak cooked on a flat grill with no flavor? Not here! I love longhorn's ribeye so I got a ribeye here. I think my husband got a bone-in NY strip. We ordered the au gratin potatoes and sprouts for our sides (served fam style). We also had the crabcakes as an appetizer. The bread is good - hot and soft. We had a small carrot cake for dessert. The service was excellent. Perfect date night place.

I want to do a huge shoutout to our server Dom, from the start he was so welcoming and attentive. He made this whole experience so special for my Bf and I, If anyone is considering going to Ruth's Chris Steak House, ask for Dom, you wont regret having such a passoniate server who enjoys what he does.

Dom was an absolutely amazing server best we've ever had hands down. Pair that with the best steak I've ever eaten and we had the best meal I can remember. 150/10 recommend.

We came for Restaurant Week to experience the 3-course meal option. The food was great. I noticed other guests where asked if they wanted their coats hung up, while we were not asked. We sat at a booth with our coats stuffed in the seats, unknowing this option was available since this was the first time visiting. Our server Dom seemed like a sincerely nice guy and wants to make sure you feel welcome. However, he was a bit too much at times with the excessive checking back even interrupting a convo to ask if everything is okay. That would've been fine if he didn't just ask 2 minutes ago, and we only had drinks so there wasn't anything to really check on at that point lol. Then after all the checking he did, the order came out incorrect. We ordered the stuff chicken, steak and shrimp. We were served 2 stuff chicken orders and steak with no shrimp. The error was quickly resolved, but I would think it wouldn't be an issue after all the confirmations he received. He also proceeded to want to read the entire menu to us when I said that wasn't necessary since we already knew what we wanted. Again, very nice guy, but I think he could tone it down a touch or two. Overall, it was a nice meal and I would come again.

Everything was delicious and I can still smell the butter. Phenomenal service from Roger. He was very entertaining and professional at the same time.

The last time I was at Ruth Chris was over 20 years ago in Los Angeles. I had an opportunity to go and celebrate a colleagues 30 year retirement dinner at her favorite restaurant. The waiter was very thorough and gave me the exact options I needed to hear for my meal. I had the lettuce wedge salad and it was ok. This specific salad had more of a creamy blue cheese dressing than the actual crumble blue cheese in it. It was lacking a lot of the flavor I was hoping to enjoy. For my main course I ordered the ribeye medium plus 1 and it was grilled perfectly with a loaded baked potato as my side dish. I really enjoyed my steak. For dessert I had the crème brûlée, which is my favorite dessert. It was ok, I've had better in the past and was slightly disappointed considering the establishment we were at. If you are looking for a great steak please visit Ruth Chris.

This RC location is just as good if not better than all the other locations. The Yelp average of 3.9 is too low. We did not research the other reviews yet to see why they did not 5 star this property, but our experience was 5 star. We got the petite filet and ribeye and shared along with the steamed broccoli and mushroom sides. This is a high end steak house so each item is a la cart. We recommend no more than medium for each steak item. All of the dishes were excellent as at other RC locations. All RC service has been good in the past, but we really appreciated our server Joseph. He was very kind, had a good but not intrusive sense of humor, and was efficient in all his waiter duties. The hostess and the lady who was the "busboy/busperson" were also very nice at this location. At around 6:15 on a holiday Monday they were not very busy, not loud at all, and seated us early for our 6:45 reservation. We did not get appetizers, soup/salad, or dessert on this visit, but we have had these in the past and they are all very good. We particularly like their mushroom appetizer and when they have it, any chocolate dessert item. There are many excellent steak house chains and local restaurants in Charlotte, NY and RC is among them and worth a visit. Just be sure to dress business casual or nicer as the website and their door warn and make a reservation to be sure to be seated promptly in case they are busy.

Great food, great service. Ryan, our waiter, was wonderful and truly enhanced our dining experience!

Absolutely Delicious filet mignon and shrimp seasoned & cooked to perfection! The server was friendly, attentive and knowledgeable about the menu. The ambiance beautiful, classy yet very calming. Loved this location!

Stopped in for a happy hour burger - really good deal for a quality burger. And I love the skinny fries. Service was great.

When ever I visit Charlotte, I have dinner at this location. The food, service and sanitation score is always on point (97.5).

Six adults and two children for Mother's Day brunch. Just a "OK "experience. Especially for the expense. Crabcakes Benedict tasted excellent, except for the potatoes which were overdone and underseasoned. Having an early reservation restaurant was not particularly busy, but everything still took forever to come out and we had to ask our server multiple times for things that should've already been on the table we felt forgotten about a few times. Beautiful looking restaurant nice ambience, but does that warrant the price tag? Not so sure.

The service was amazing as usual! Alina is a wonderful server! She is very nice, attentive, courteous and exprofessional! Simply put, she is remarkable!

Came here for an early birthday dinner, and really enjoyed it. Friendly attentive service from the front to the back of the house. Our server Joe was great. Everything ordered: steak, crab cakes, sides, cocktails were delicious and well made. Honestly, the steak was the best I've had. I look forward to returning.

Ruth Chris never ceases to amaze! As usual we had our perfectly cooked steak, yummy crab cake app, and delectable sides. The best part is the amazing service. This time we had Julian V. He made the night even better just being pleasant and kind and attentive. Excited to go back another evening.

The worst experience I've had in quite some time. Ordered the Cowboy Ribeye and it tasted like I was eating a piece of the grille. ZERO seasoning or flavor whatsoever. Waiter never checked back until 10-15minutes into the meal instead prioritized rolling silverware over our experience. Not surprised to see the 3.9 rating at a place that used to be so good but clearly no longer is. May want to consider new management and rehire better staff. Place was a ghost town when we walked in at so maybe we should have taken the hint.

Our waiter Dom was and is amazing. We came in with a staggered group. Some that needed to leave early for flights and others just chilling and chatting. Dom took care of us and for all the orders taken, filled and had those with flights out the door in time. Thanks Dom.

Great food! Exceptional service! I recommend asking for Dom! He was attentive, provided us the special thoroughly.

There's a first time for everything. I have eaten at Ruth Chris too many times to count over the years. I return frequently because despite being a chain, which I tend to avoid, generally speaking both the food and the service are consistently lovely. Last night was the very first time I have ever been less than 100% satisfied. Not only was I not 100% satisfied...I was not satisfied at all. We arrived to a fairly empty restaurant with a reservation for 13. Half of our party had a completely different dining experience than the other half. One table appeared to have a relatively good dining experience. My table on the other hand...did not. Starting with the service. Despite not being busy we had to ask for water, bread, drink refills, etc We poured our own wine. When salads and soups arrived they remained on the table almost the full 40 minutes between their arrival and the arrival of our main course. Finally, when the other half of our party was having their dessert menus delivered I went to the bar to ask for a manager. After another 10 minutes past, I went back to ask for the manager again. By this point, our entrées had arrived, but the manager had not stopped by to offer so much as an apology. Despite the long wait, some entrées still arrived incorrectly. At this point, I went back to the bar to ask to speak to the manager again. The manager came out and spoke to me briefly, apologized, and disappeared. The bill arrived and was paid by my business partner. The manager never came back by. The only reason I knew that we had also been charged for a $170 bottle of wine we didn't drink, was I happened to look on the itemized bill. I took the bill back inside the bartender, who took the bill to the manager. The bill was adjusted to remove the bottle of wine and included a discount (less than 20%) for our well below par experience. It was returned to me by the bartender. The manager did not even bother to come back. Worst Ruth Chris experience my life. I was shocked and really surprised it was handled so poorly. The only saving graces were the bartender who was incredibly polite and did his best to get someone to help me and the waiter for the other half of the party who apologized more sincerely and frequently than the manager or our waiter. My steak was cooked properly, but by the time it arrived I was beyond frustrated with the experience and had mostly lost my appetite. Everybody has a bad day and maybe it was just that. But when the downfalls of the evening are so frequent and very obviously the fault of the restaurant, there should not be a $1000+ bill with a discount for delayed service that the manager did not even convey herself.

Great good Cooked to perfection All courses outstanding Impeccable advice from Dom-would return for his service alone!

I like the ambiance vibes and the staffs superb Customer service! My stuffed chicken and sweet potato casserole was delicious and hot!! Uptown Charlotte is a good location for me to walk out and continue shopping with a big smile on my face.

We had a delicious dinner. Our filets were cooked perfectly and the seafood tower was presented well as as delicious as it looked. Dom was our server and provided exceptional service. He was attentive, kind and a pleasure. We will certainly come back.

We came here for our anniversary. Overall a good experience. They do not have a valet service on a Saturday night in Uptown Charlotte. I would expect a restaurant at this price point to have valet, especially located in the middle of a downtown area and on a Saturday. They also don't validate. When you check in on Yelp you are offered the Classic 3 course menu for 49.99. This location doesn't honor it. They just tell you "corporate sends it down and we're a franchise so we don't honor it". It was a nice dinner and a good experience. Food was tasty.

Took 40 minutes just to order our drinks, our waiter was not even the one to put them in or bring them to our table- it was the manager. Another waiter accidentally dropped and shattered a wine glass that went all under my table. I found shards all over. My girlfriend's medium steak was more rare than anything. Our waiter was super friendly but not very knowledgeable about the menu or cuts of steak. I would never recommend going here honestly. It was a disaster for our anniversary and way over priced for the service you will recieve. The location in Wilmington is great but not the one in Charlotte off Tryon.

I'v been wanting to check out Ruth Chris Steak House for a while because I've heard lots of great things about them, but I must say I was disappointed! Everything is À la cart. I ordered the French onion soup and it was ok, but I probably would not order it again. My steak was awful; even after the waiter suggested a tender cut of meat the steak I ordered (a petite fillet) wasn't very tender and I ordered it to be cooked medium, but it was brought out well done.. Even though the steak was disappointing the sides were excellent! The crab cakes were good and the Lobster Mac & cheese was delightful! Also the drinks were good; the strawberry basil margarita and the blueberry mojitos were very tasty. I'm not giving up on Ruth Chris yet, I'll give them another try, then I'll update me review.

I went to go pickup my to-go order and it was not ready. 30 min later and it's overcooked as I bite into it

The food was good. The steak we both had was juicy and tasty. My husband sent his back as it was rare and supposed to be medium, but they fixed it and brought mashed potatoes as an apology. The service wasn't great, it was slow, the waitress was not very intuitive and didn't even give us the specials until after we ordered appetizers and asked about specials. Eek. But Danny the waitress made up for it with complimentary coffee at the end only because it took an eternity to get our chocolate cake. We didn't get any special dessert or Congrats for our celebration which was our anniversary, so a bit disappointing there, but the steak and sweet potatoes were delicious. Would not recommend using the Valet, it is free, but even when we turned our ticket in 30 min before leaving, they had a long wait of guests and told us it'd be another 30 min waiting outside in the cold for our car. I gave direct feedback this was unacceptable,to the front desk, and they apologized saying it was a 3rd party company not affiliated with them. All in all, not an incredible experience I expected from the name,Ruth's Chris, which I'd heard stellar things about. Wouldn't come back necessarily, but the food was good and the Livermore Cab wine was great!

Everything was amazing! I was warmly greeted upon entry. My waitress, Danny, was the sweetest! I ordered the catch of the day & it was superb! I didn't realize that it came with asparagus & ordered an extra side, but Danny took care of that with no problem. The au gratin potatoes were great, the caesar salad was great, & the pomegranate martini was fixed perfectly. I had a 5:30pm reservation on a Thursday & it was pretty quiet. Things began to pick up at around 7:30pm. Everyone who worked there checked in frequently to make sure that I had everything I needed. It was my birthday & Danny brought an amazingggg white chocolate bread pudding. It totally blew my tastebuds away. My only regret was that I didn't order one of them to-go. I definitely plan to return in the near future!

We typically avoid chains however RC always has a social place in our stomach. Last night RC Uptown felt like a chain. Place was freezing cold. Bar area was dead. Our bartender (Franz) couldn't remember our order and left off our favorite add (blue cheese on top of bone in filet). Steak was great - the potatoes Al gratin looked like I made them at home. The folks next to us ordered a tomahawk steak - so the server brought out a selection of knives to choose from in an old wooden box, the knives looked worn and was just a cheesy presentation. Overall Experience was 'ehh'. Likely will be a while before we return - may give SP location next try.

As always, the best steak, and the same all across the west to East coast. Their meal of app, steak, side and a dessert is amazing value. But, my favorite steak all across the steakhouses.

We made reservations to celebrate a friend's birthday. We were greeted by a cordial staff after valet took the car. The table was nicely decorated with rose petals and silver and gold necklaces. Our waiter was attentive and kept our tables with water and cocktails until our meal arrived. My ONLY complaint is that I checked-in on Yelp when I arrived and I was given an offer to use at the restaurant for a 3-course meal at a discounted price but after checking with the manager, he would NOT accept the offer that was specific to this location. Because I was there to celebrate a birthday, I didn't make a complaint but I won't patronize this location again. Our dinner was very good but I don't agree with false advertisement and every other restaurant that's given me a Yelp offer has allowed me to use it. There are too many other restaurants that honor their word and know how to keep Yelp customers coming back. Not a good look Ruth Chris Uptown location! Not a good look for your brand.

Food was absolutely excellent, and the service was outstanding, and last but certainly not least. The ambiance was superb or downright remarkable. Simply put, man it was just the

The food was amazing and the staff was very attentive. Alina we above and beyond to make sure the we were comfortable and had everything we needed.

I went to Ruth's Chris steak house on a Friday night with a good friend of mine for girls night. I will honestly say girls night here is a new favorite of mine. (Next to brunching of course ‍). We dressed kinda comfy that evening so we sat at the bar as it is a more upscale atmosphere and environment. The experience at the bar was just as good. The bartenders were really nice and attentive. We ordered the crab cakes for an appetizer. The crab cake came out nice, hot and yummy. We asked for some remoulade sauce to accompany it. I ordered a New York strip, garlic mashed potatoes and the brussel sprouts for my entree. Mama got to eat and I surely went to town once my food came out. My steak was nice and juicy and cooked just how I like it. My friend ordered the wedge salad and a loaded baked potato. Everything came out really good and we enjoyed great conversation with among each other, other bar guest and the bartenders as everyone was extremely nice. We did order drinks, my favorite was the strawberry basil gimlet! I highly recommend that.

Uptown Ruth's Chris always exceeds expectations with both service and food. Can't wait to go back and have another great experience. Definitely recommend asking about the chefs special, it is to die for!

Great service, mid-food in some dishes. Shrimp cocktail had huge shrimp...tiger size. Love this dish. Steaks are still something that are solid, but still, just not that great Had a mediocre ribeye cut, cooked properly, just not a great piece of meat, so giving the steak 3.5. Mushrooms are a must 5 stars. Creamed spinach let us down (temp was too cool) 2.5 stars. Shoestring fries were too greasy and would not order again, 2 stars For a chain that I can go to for business meetings across the US, it has always been very good in other cities...but date night in Charlotte, this location let us down.

I hadn't been to a Ruth's Chris in a while. I won't be back. The bartenders were awesome. They were friendly and did a great job. Dinner was a different story. My steak was overcooked and not close to how it was ordered. The quality of the meat wasn't good. Our baked potato was terrible. This was not even close to a $200 dinner. It was Saturday night and it was dead. Now I can see why.

Very tough to say anything bad about Ruth Chris. This place has a reputation for being very expensive but I think if you give them a chance, it's worth every penny. I love the portion sizes here, they don't over feed you as many restaurants tend to do. The steak I got was PERFECT, I typically do medium but the sever suggested medium rare and I have to say, I was quite pleased. I was with a large party so tough to say a single server stood out, they were all very attentive and timely. We even had a private room, with closed doors so the vibe felt very homey. Like we were the only people in the restaurant. Definitely encourage everyone to take a trip here after you save up a penny or two! And I know for sure I will be back!!

Always enjoy spending a night grabbing dinner at my favorite restaurant, Ruth's Chris. This Uptown location in particular is my favorite one by far. The staff is amazing, no matter what server we get we are never disappointed. I tried the cowboy ribeye for the first time and let me tell you it was to die for. My favorite drink is the coconut lemon ginger drop. Will definitely be returning!

Honestly the service was better than the food. The food was just okay and not worth the price at all to me. The food lacked flavor, the best part of the lamb chops was the temperature of them and the butter that was under them. This experience has confirmed that I don't care for fine dining. Expensive food with lack of flavor. P.s their menu is a la carte. The inside is nice and dim though.

On March 15 I had a bad experience with Valet parking where my firearm was missing when my car was returned by the valet. How was this possible? No signs of forced entry nor did my alarm sound. So make it make sense. NEVER AGAIN! The manager on duty did not show any concern that the valet for his establishment could not account for my missing firearm that was there when the valet was given my key! Wish I could give them Zero stars.

Good but a bit overpriced IMO you pay for the experience which is good if you are trying to impress but if you only care about having a good steak there are more affordable options.

Usually don't like to go into restaurants late/right before they close because I'm a server myself, but JOE did an amazing job Saturday night. I had reservations for 10:30 that night right after I got off work. Didn't take us very long to get seated and started with appetizers and wine. We decided to do the crab stuff mushrooms and a glass of moscato! The mushrooms were delicious! I also started with a Caesar salad that happened to be very tasty! JOE showed great hospitality throughout the night. For main course I always get the lobster Mac and cheese and my girlfriend decided to do the salmon and shrimp with asparagus. Everything was very flavorful, everything was perfect. Again thank you Joe for being kind and thank you Ruth's Chris in uptown !!!

Had a great time at Ruth's Chris with my family and was pleased with my entree and all the appetizers we ordered. The calamari were voted the best of all by everyone at the table. The surf and turf was also a popular item among the family and was phenomenal. And for dessert, I recommend the apple tart. Delicious.

Roger was our server tonight and he went above and beyond to make our experience unforgettable. He was highly interactive, funny, and entertaining, all while still being very professional. The whole experience was great, everyone we came across was great, but Roger was absolutely amazing.

My wife and I went for my birthday and it was our first time at this establishment. We had reservations for 8:30 but came early and we're seated. Dom and Giovanni our servers did an amazing job. The food was excellent and my wife enjoyed the American mules. Will definitely be back in the future.

The steak was amazing . Not impressed with the sides but it was a great date night atmosphere.