Geena C.
Google
This is more comparable review from when we dined at Ruth’s Chris in Sarasota before Darden took over the company and afterwards.
Full disclosure to people going, they do not provide military discount and they also do not take the Ruth’s Chris rewards app either. (Not calculated in my review, more just so others are aware)
The difference is staggering with how Ruth’s Chris Steak House used to be prior to Darden Corporations taking over it. Previously you were created warmly by everyone, your photo was taken, you felt like a king or queen when you dined with them. The restaurant was well taken care of; it felt *ritzy*, and worth the money you’re spending there, because it’s a lot of money.
Now, I feel like I’m walking into a LongHorn Steakhouse restaurant with Halls Chophouse prices! The nice, fancy restaurant side of it is hidden in the back where you don’t even notice it, and if you don’t have a reservation, which we didn’t realize we needed on a Thursday evening at 6pm, you don’t get to sit back there, you’re ushered to the bar top area where there is no pizazz or nice decor. Yet you’re still expected to pay the same prices!
They weren’t busy, so why not put people back there at the nicer tables so they can enjoy it regardless of reservation??
Second thing, the wait staff seem like they’re very disinterested in wanting to help or answer questions. The floor manager at the front was helpful but I saw many people just standing around the bar, talking, they didn’t bother to get to know us at all. I wonder if it’s the same treatment in the nicer room in the back??
The food, not worth the price. It’s good, don’t get me wrong, but the plating is all jacked up, no space to actually cut my steak or eat the lobster, such a small plate makes me think it’s not worth the price. Where’s the bigger plate?? The cook on the steaks were all the same (I had ordered mid rare, another mid and the other mid well) they all came out mid rare but we didn’t want to wait another 20-30 minutes for another plate so we just cooked our own food on our 500 DEGREE PLATE, it’s literally that hot so it’s almost impossible to move the plate once the server sets it down.
The sides, potatoes and creamed spinach needed more salt or garlic. We ended up mixing the leftover garlic sauce for the bread (pictured) and put that in the creamed spinach, what a game changer! It was delicious with that!
Blue cheese for the salad was homemade but needs more creaminess, it was very hard to mix into the salad and just clumped everywhere.
French onion soup was very tasty, nice amount of cheese and great flavor.
I had the tequila sunrise (pictured) it was good, I watched them make it, the fruit was fresh and flavor was nice, not sure if worth 15 dollars but still, very good.
They did make it up to us by giving us a free dessert (didn’t ask for it, it was unprompted, they asked if we were there for a special occasion), my mother had just had total knee replacement a week prior and we wanted to celebrate her recovery. They brought out a bread pudding (which was INCREDIBLE, that was truly the best thing there). It was pretty funny because they put Happy Birthday (we weren’t celebrating a birthday) and get well soon on the plate.
All in all, it was…mid. Not what I was expecting from the last time I had gone to Ruth’s Chris. I was hoping for that same level of enthusiasm and wow factor for spending over $250.00, but all I got was an experience I could find at Long Horn for a quarter of the price.