Ruth's Chris Steak House

Took the parents to the Best in Walnut Creek and Ruben did the most!!! The only word...Perfection! He is fun, knowledgeable on wines, personal, and seriously the WOW factor all night! Ask for Ruben everytime! Left the parents speechless and had us smiling all night! Thank you so much! Love the calamari, every steak cooked perfectly, love the lobster, and all of us has never had better lamb chops! Just WOW!

Best steaks I ever had! Excellent flavor, tenderness, juiciness, and perfect cooking of Tomahawk steaks. 🥩 The ambiance was fantastic, Perfect for enjoying their amazing foods. The best cheese cakes I have ever had! 🍰 Services was excellent👍🏻 Thanks to my server VAUGHN🫶🏻

Celebrated 4 years with my partner here and we absolutely loved it! We were welcomed by the staff and given rose petals on our table! So romantic! Jorge stood out with his great customer service! He was very kind and made us feel very welcomed! Will definitely be coming back!

Food was wonderful. Steak just melts in your mouth. The mac and cheese was the best! Server was very good and kept our drinks fresh. Would eat here again!

I have never went to a restaurant and felt ripped off and regretted spending money but this changed after a Visit with my wife and brother to celebrate my brothers birthday that was visiting from out of town . I never received any silverware, I asked multiple times and over the span of 3 hours … I never received a single fork or knife.. I had to use my wife’s salad fork and a butter knife for my steak Went here with a party of 3 for a birthday celebration and we spent 400$ and ended up not receiving about 100$ of food that was ordered ! This was the worst experience I have ever had at any restaurant, we waited for over an hour after being seating to be helped and we would have a server introduce themselves and then they would leave and we would have a new server (this happened 3 times ) I kept telling our servers about our missing silverware and food items and nothing was ever done and we ended up paying for food that we never even received. At the end we had a random server come up to us and apologize and that was it, I feel like the food was so off and the service was horrendous to where I shouldn’t even of paid or tipped, but I paid and tipped 100$ (20%) I explained to the server that ended up apologizing that we are getting charged for a bunch of food that never got delivered to our table ( crab cakes) (lobster mac and cheese) and the wrong entree, nothing was re made, nothing was comped or brought to the table , the server just looked at us and blamed it on another server.. we waited for another 45 min and finally we just left cash and went home because it wasn’t even worth the hassle at this point because clearly no one cared about this experience. I could never recommend this place to anyone to celebrate anything…

We had a delightful evening at Ruth’s Chris Steak House — definitely one for the books. We kicked off the night with a glass of red wine for everyone in the family. I can’t remember which one I ordered, but it paired well with the meal and helped set the tone for a relaxed, elegant dinner. For the appetizer, we shared the fried calamari — served with a sweet chili sauce, which definitely isn’t your typical take. My family wasn’t the biggest fan of the sweet twist, but I personally enjoyed it. It was different in a good way, giving the calamari a light, crispy kick with a sweet heat that stood out. For the main course, we split two bone-in porterhouse steaks, which are a signature at Ruth’s Chris — each one comes with both the tenderloin (filet) and the New York strip on either side of the bone. Perfect for sharing, especially when you want the best of both worlds. The steak was incredibly tender, juicy, and you could really taste the depth of the beef flavor. That said, I did feel it needed just a little salt — not a big issue since they let you season to taste, but worth noting. On the side, we went classic steakhouse with lobster mac & cheese, creamed spinach, and mashed potatoes. The lobster mac was rich, creamy, and had a good amount of lobster throughout — definitely a favorite. The mashed potatoes were buttery and smooth, absolutely delicious. The creamed spinach was fine, not really my thing, but it balanced the richness of the other sides well. Service was warm and attentive, and the ambiance made it feel like a special occasion without being over-the-top. All in all, a very good meal — great food, solid service, and a cozy yet upscale vibe. Would absolutely return, especially for a family dinner or celebration.

what can i say but WOW. i came for my first time ever on my honeymoon and it was incredible! jesse was a delight, our food was hot, quick, and DELICIOUS! they described the drinks perfectly, and it was a joy to have dinner. the dress code wasn't strict either.

I went there for my birthday two weeks ago. Our server was very knowledgeable. Before we order, he described how the steak will be cooked and recommended us what to order on the side. We ordered T-bone steak and New York style steak. Though both my wife and I couldn’t finish the food because the portions were huge but we are very happy with the atmosphere of the restaurant and service we received that night. I will always recommend Ruth’s steak house to celebrate your special day. A five star ⭐️…..

We have been to the San Francisco location a couple of times but more here in Walnut Creek. We have never sat in the dining room here, always at the bar. Why you ask? Well I'll tell you. When you sit at the bar, especially the 2 seats way at the end, not only do you get to enjoy great drinks and food but a show is thrown in for free. Decent cocktail program and wine and beer selections as well as spirits except for tequila. Pretty light in the tequila category. Back to the show comment. Even though this is a nice steakhouse in a fairly affluent town it typically attracts a clientele, well let's just say doesn't seem to fit. And with that, their behavior doesn't fit either. Recent visits have included BBQ shrimp, spicy  shrimp and the Sea Food Tower. All excellent. Between the shrimp dishes we both preferred the spicy shrimp. When the tower was put in front of us my partner was, "we are not going to finish this". We did. I think I have had a steak here before but that might have been in SF. Staff has always been hospitable even late at night. Not sure how they do it knowing what they deal with from many of the customers. Apparently, some of these people are repeat offenders. Overall, nice place and well be back. May even try the dining room soon.

We celebrated our son's 44th BD. Place was clean and initial seating was good. Overall, service was very slow for our party of 6. It was a 2 1/2 hour meal. Too long. Appetizers of Ahi was really good. The spinach and goat cheese was our favorite. Chopped salad was really good as was the French onion soup. Entrees were hit and miss. My tenderloin was overcooked and mushy. My lobster was overcooked. Crab cake entree was medium at best. My wife said the last crab cakes I made with fresh Dungeness Crab at home were way better. The 2 NY's were cooked nicely and appreciated. The salmon was good as well. Dessert cheesecake seemed to be the star of the meal. Son's filet was also overcooked. We spent nearly $800 for a mediocre meal. I think we will select a different steakhouse for our next celebratory meal. Service was friendly, but not attentive.

One word sums it up for me. GHETTO Unlike the "Business Casual" they claim..their isn't ANY type of dress code AT ALL in this place...Its like eating at Denny's ..or the Sizzler..everything from cut off shorts, T-shirts and slippers to Ripped up jeans, T-shirts and hoodies with bedroom slippers..with screaming kids. 4-5 employee's hanging around the hostess station joking around and talking loud while your trying to have a relaxed dinner...an hour wait for your meal to come out of the kitchen ..( Its 8:00 on a Wed Night) and my Wife's steak was like a hocky puck , dried out looking and totally over cooked and had to be sent back. We went there to celebrate a special birthday with a nice quality dinner and it was not at all what we expected.... The 2 bright spots in the meal were our waiter Brian and our "bus boy" ( for lack of a better word) Jorge..We felt they spent most of the meal trying hard to provide good service to make up for the short comings of the rest of the place. $250 for 3 people with no drinks and one of us just getting the $50 special?...NO...We wont be back.

Ruth Chris is a tasty happy hour treat. You have to eat st the bar as they won't let you order the happy Hour from a table. The bread is amazing and the cheeseburgers are tasty as heck. And affordable

I'm a bit confused by the dichotomy of this place. On the one hand, by all appearances, this is a very nice, upscale steakhouse. On the other hand, some of the clientele it attracts are... what's the dead opposite of 'upscale'? I guess the dress code posted outside the front door should be a hint. When you actually need to state that: 'The following attire is not permitted in our dining rooms: Gym wear, pool attire, tank tops, clothing with offensive graphics or language, revealing clothing or exposed undergarments.', you might not be attracting the greatest crowd. Now don't get me wrong, I think a dress code for an establishment like this is fine, and is in fact a good idea; but in order to work, it needs to be applied consistently, whereas it seems to be only selectively enforced. Some reviews discuss being turned away over what sound like very minor 'violations' of the code (dress straps not being an inch wide, wth?), while I've seen people roll in here in baggy hoodies, sagging jeans and baseball hats. I do believe they should enforce a common-sense dress code, without being too nitpicky. I realize telling someone they're not dressed appropriately is an awkward task, but there should be a minimum standard upheld. Leave your trucker hats and sweats at home, and don't have pants hanging around your butt, come on, guys. It should also go without saying that people reeking of weed should be automatically turned away. They must have a fair number of people walk out on their bill, because they require a card upfront to place an order. So, I think all that gives you a pretty good picture of the type of clientele you may encounter here. Now, onto the good stuff.... The service is good. I don't envy the staff for having to deal with some of the patrons here, but despite of that, in our experience, the staff has been friendly and professional, and have handled obnoxious patrons with more patience than I would have. Personally, I would try to de-incentivize some of the bad behavior (i.e. sending a table-full of expensive food back for no good reason, and getting a full replacement for free, which we've seen), but I also understand that it's a fine line in the hospitality business. The food is also good. I don't typically eat red meat, so I can't comment on the steak, but everything we've tried has been tasty. The seafood tower is $84 for the 'small' size, and it is plenty for two people. This is easily a main course to share if you love seafood. It's a steakhouse, so it's not going to be cheap, but the prices are not ridiculous. You want to see some jaw-dropping prices at a steakhouse, even by Bay Area standards, check out STK in SF. But back to Ruth's: They have a happy hour 4-6 pm every day except Saturday, so take advantage of the HH prices if you can. Overall, quite a nice place in downtown WC, despite some of the customers. EDIT: On our most recent visit, they had an armed guard posted by the bar/lounge area. Wouldn't you know it, everyone started acting right once this guy showed up. Good to see, keep this fellow around, RC.

Sad day at Ruth's WC which we used to love. our expectations have dropped pretty low since covid but this was uniquely bad. Came to grab an early dinner at the bar before a movie on a Sunday night. Brought a very nice bottle of 2014 Cab, set it right in front of us. The bartender never even asked if we wanted to open it. The bartender made us give him a card when we ordered drinks, that was a first! I have the menu memorized but wanted to see if there was anything new. No one brought one over. Had to grab one from a cocktail table. Took 20 minutes to get a drink, at least it was good. Hubby and I decided not to bother with the wine at this point. We could see the experience was lacking. Ahi was subpar, not fork tender and lacking sauce. The dishes were not cleared between courses never mind mise en place. Had to hand the app plates to the runner when he served the main course. No one asked how the food was. Steak was good, something in the chopped salad was bitter, think it was possibly the onions? The croutons were still amazing. The security guard should have been a sign... this place has lost its charm for me. Ruth would be so disappointed. No more staff training or creating raving fans. I think they burned the SMAC cards.

My wife brought me to Ruth's for Father's Day and the experience was amazing. I ordered the NY Steak Strip, while my wife ordered the Salmon & Shrimp with a side of mash potatoes. The service was amazing with the waiter being very attentive and the food came out quick. The ambiance was very calm and a good atmosphere overall. We will definitely be back!

We just ate here we had such a a great time. The service was great and of course my steak was mouth watering. It melted in my mouth from all that butter. This is a great treat

The service was fantastic. I went for the $55 3 course meal special. And my Caesar salad was not very tasty at all. I couldn't taste the Caesar dressing and the lettuce seemed wilted like it had been premixed and sitting for a while before it was served to me. The mashed potatoes were just OK. The filet mignon was delicious and the shrimp was good.!! And the cheesecake was OK but I'm not a cheesecake fan. Overall, I gave it 4 stars because I didn't enjoy my salad if my salad was better I would've given it 5 stars. I've been to Ruth Chris before a few times and I've always enjoyed myself.

Ruth Chris is probably my favorite steakhouse! I've been to this location several times, but I recently went to celebrate my birthday and was reminded just how great this place is. From the service to the food, everything was top-notch. I usually go for the steak because, because it's a steakhouse--but I'm actually not a big steak person, so I got the Garlic Crusted Seabass this time around, and wow! It's absolutely amazing! The seabass dish was perfectly cooked, buttery, and full of flavor. Definitely my new favorite. Beyond the food, the atmosphere at Ruth's Chris is exactly what you want from a fine dining experience--elegant and upscale, yet comfortable and welcoming. The space is spacious, yet intimate, making it ideal for both special celebrations and a cozy dinner out. Not to mention, the service at Ruth's Chris is always impeccable. The staff is attentive and friendly. Overall, I definitely recommend if you are looking for a place to celebrate something special, looking for a good steakhouse, or just an overall great dining experience, then this is it! And... if you're not a steak person, the seabass will not disapoint.

Host and server were very kind. But I'm extremely disappointed in the quality of food they serve. I'm ny party we also had a 2 year old with us. We ordered for him off the kids menu. We asked for well done steak and broccoli. We were served a very pink steak and asked for it to be cooked the way we ordered it. It came back out very burt with black char all over it. My kid couldn't eat it. So we started to have the 2 year old eat the side of broccoli, we looked closer and saw mold, black specks on the edges and stumps of the broccoli. We told one of the servers, he apologized but it's still upsetting when your toddler is served bad food. The manager came over and comped the kids plate and an appetizer. For me it's not about what's given for free but I feel icky that they serve moldy food, this place isn't what it used to be. I won't be returning.

Made reservations for a birthday dinner. Friendly greeting by the hostess and another gentleman. Our server was Jamie. She was friendly, engaging, and efficient. Started with a calamari app; had an Asian sweet chili sauce. Had a couple Caesar salads and the house salad. We ordered the filet and scallop combos, ribeyes, and filet with shrimp. All were ordered medium rare. A couple steaks came out closer to medium than we preferred but they were still good. Our lobster Mac, mushrooms, and Brussels were very good. The gratin potatoes were cubed instead of sliced, and could have used a bit more potato. Had a visit by the cheerful manager to check on us... all the staff was exceptionally friendly. Great service. All in all, it was a nice birthday dinner.

This place showed so much discrimination towards me and my partner during his birthday celebration I'll never be back to this establishment I guess we have to drive all the way to Sacramento in order to be treated with any human decency the security guard watched us the entire time as if we were gonna dine and ditch which made the entire experience so uncomfortable it's sad we still have to live in a place where the color of your skin still matters even if we're all paying over 600$ for two people to eat I wouldn't go back here ever !!!

Overrated. Too costly. Plain and simple. I had a better steak at Black Angus, and it came with a salad and sides! Our server was excellent but then of course he was standing to make about a hundred dollar tip so, you know... Other than that, nothing special about this place. I won't go back and I won't recommend.

I used to absolutely love Ruth Chris but the Walnut Creek location has definitely made me change my mind. I went yesterday and the service is HORRIBLE! No one speaks or smiles. Every last person working there looked super unhappy and pissed off that they had to serve any one. It was not busy at all and when I walked in and I asked for a table for 2 and was told they don't seat you unless you have a reservation which was strange to me because I have always been able to walk into Ruth Chris with no reservation and get a table and I saw plenty of empty tables. They told me I would have to go to the bar and eat. I walked in the bar area and there were empty tables covered in food and dishes and no one had the sense of urgency to clean off the tables so that customers could sit because there were two other couples waiting in the bar area for a table as well. I looked on my open table app and seen that there were plenty of slots to make reservations . I selected an 8pm Reservation because it was 7:48pm and I walked back up to the front and said I have a reservation for 8pm can I be seated now. The lady looked up the reservation and said did you just make this and I said yes she said well I can't seat you because you made it whole You were in the restaurant. I told her there are 5 open slots available on the app and you are saying that you can't seat me because I made I the reservation in the restaurant? She said yes. So I asked if I had made the reservation outside in the parking lot before I walked in them you would have seated me? She said yes. Bottom line is there were 5 available slots and she refused to seat me for whatever reason. I really should have went to Flemings!! I went back to the bar area and stood patiently for someone to come and clean off those filthy tables. Finally someone came and then took forever for us to get drinks and food. No one smiled everyone that worked there looked like they were forced to be there and I WILL NEVER RETURN!!! Good was mediocre Drinks were horrible and customer service was the worst. Just shut the place down

Went to celebrate our son's birthday. Excited as we hadn't been since before Covid. Don't waste your time or money. Sub par service for a fine dining restaurant and you can get a better steak at Chili's. Bussers and manager were complaining at our table when serving our food. We were all given the wrong entrees. 3 out of 5 steaks were cooked wrong. The $70 Rib Eye literally had to be SAWED through with a steak knife. I've had better mashed potatoes from a box. Skip Ruth's Chris and head straight over to Flemings if you're looking for a steak house experience in WC.

Friends and I went to Ruth Chris tonight for Happy Hour. We had the privilege of having Myla as our server. Let me tell you these days it's hard to find service in any area. However I cannot speak highly enough of Myla and the service she provided. She was attentive and informative about the food and the beverages. Myla should give lessons to all servers because the service she provides is what people want to experience when they go out for a meal. Thank you Myla

Loved the steaks are served on hot plates it cooked my steak perfectly with that. My steak only had one fatty piece but over all very tender. Mashed potatoes were creamy I didn't taste the garlic much but overall mashed potatoes were excellent. Cheesecake was not overly sweet. Overall meal was very good. Cowboy steak was good as well.brews was served before meal and was warm with whipped butter it was so good. Service was great. Inside was warm and cozy. Would come back for this meal all over again. Did the Rith Chris classic meal. $71

It was our anniversary dinner the other week, and it was definitely packed. We had a reservation but still had to wait 15-20 minutes to get seated, but it was probably just because it was the week before Valentines. The drinks we had were delicious. Our dinner was nice for a steakhouse as well, but nothing stood out food-wise. We got a complimentary cheesecake dessert for our anniversary which was a nice add. Overall, romantic ambiance was there and service was good.

My husband gave them 5 stars maybe I am too much of a critic. Ruth Chris has been hyped by so many but I have had better and after reading some of the reviews I feel better about what I am going to share about how I feel my experience was. I don't know if there maybe was a different entrance at one point in time but my husband and I struggled finding the entrance which is off to the side not on the corner where the pictures shows. So we eventually found the entrance. The hosts were super sweet. There was no problem with checking in. We did not have to wait long for to be seated. The wait staff were awesome everyone was so welcoming. Took there time with expanding how there menu works. Even answered all of our questions without hesitation. The manager even came by to introduce herself. Even being super busy the staff did there best to provide quality service The ambiance was nice and simple. Nothing too busy I am guessing to give the sense of fine dining. I got the special with the steak and seafood combo that comes with a side entree and salad. I got the Cesar salad which was awesome. I got the upgraded ribeye shrimp and mashed potatoes. The shrimp were ok nothing to rave about and the mashed potatoes were pretty good but again nothing to really be over a barrel about. We asked for medium well with no pink. When we got our steak they were still very pink instead way more on the medium and in parts even medium rare. I asked for my steak to be taken back. It really didn't need much. Maybe no more 5 minutes and it would have been perfect. But when I got my steak back it was quite burnt but I guess it was the way they cook their steaks. Overall, the food was not as good as I was hoping it to be. But I'm always open for a new experience and this was our first time going to Ruth Chris. If I could take the wait staff with me too another restaurant that I've had better steaks meals at them I think it would been a 5 star experience. Would I go back sure. Would it be at the top of my list no.

So welcoming ! Sat at the bar area and had a nice interaction with bar staff. The decor is Very classic fancy and the patrons attire was casual to business, mostly men watching sports. Menus and water took a bit longer than expected but wasn't a dealbreaker bc everything else was great. Our drinks were made very well and the wine pour was gracious. I ordered the "classic" steak and shrimp, mashed (which is shareable for 2), with the French onion soup app and dessert (cheesecake cup). Nothing disappointed and the portion of my steak was just right for someone who enjoys quality over quantity. It was tender and a very good cut. My total bill was like $100 (not including gratuity). Definitely will come again!

Came here on a Monday and as you can imagine it wasn't as busy. Service was okay and very slowwwww Our server was very friendly though!! Also is it customary for them to charge you for the birthday dessert?! Such a bummer.

Unfortunately a very expensive dinner and was not good at all. I ordered the lobster surf and turf. The lobster was way over cooked dry and flavorless. The filet was also flavorless and undercooked. As well as the sides...no flavor. The stuffed mushroom were only lukewarm warm...flemmings is way better. Waste of time and money. I could have and should have cooked at home. Never again.

Came here to celebrate my 2 cousins birthday (a group of 10) and the food and service were excellent. I had the ribeye (so good) with almost every side option possible. For Appetizers I had the calamari and shrimp. Both delicious. Jamie (the waiter) and Paola (the manager) provided outstanding service. I will be back!

The things that Ruth's Chris does well, they do really well. We got the T Bone and the Filet and I highly recommend both. Their steaks are cooked perfectly, tender, juicy and very well seasoned. I couldn't have asked for a better meat experience. Service was quick and attentive and the interior has an upscale vibe. The Calamari appetizer was also a huge stand out. The spicy tomato sauce that it came with was delicious and paired well with the bread. Not everything was positive however as the lobster bisque wasn't good at all! Tasted like it was made yesterday. The chocolate cake was a disappointment as well as it was too bitter. We came for the steak and fine dining experience and came out happy. It's not without its faults but I would definitely come back!

Short review: our experience was a complete disappointment: slow service, overcooked food, lack of basic attention to detail, lack of knowledge for the Ruth's Chris menu, and lack of recognition for a special occasion. Detailed: We ordered the spicy shrimp appetizer, which took a staggering 35 minutes to arrive at our table. Despite being told repeatedly that it would be just "a few more minutes," those minutes stretched into a lengthy wait. We were understanding of the busy dinner rush and holiday season, but what was frustrating was seeing other tables, including those seated AFTER us, receiving their main course food or multiple appetizer orders while we were still waiting for one simple shrimp appetizer. Our main courses were no better. We placed our entree orders at 6:40 p.m., and they didn't arrive until 7:46 p.m. There were only three of us at the table, and the tables around us, who arrived after us, were already served, enjoying their meals, and even had their leftovers packed up BEFORE we even received ours. Also, the server didn't seem familiar with the menu either. I was the one that had to tell him that with the Ruth's classic, we have a choice of salad or soup as well as a choice of side dish (mashed potatoes or creamed spinach). He just didn't seem to listen too much and seemed overwhelmed. We had all even asked for extra croutons on the side for our ceasars salads, and when they came, in trying to cover up his mistake of not bringing the croutons, he says "they added the extra croutons in there." I'm sorry, but 5 croutons in my salad is not considered "extra croutons." Little things like that here and there showed that the care and attention already wasn't there. When our entrees finally arrived, they were far from acceptable. The medium steaks we had ordered--ribeye and filet--were cooked well past medium and basically well done , and the salmon was dry and overcooked. The spinach accompanying the salmon was just raw spinach dumped on the plate. Additionally, we've visited Ruth's Chris before and remember how the steaks come out sizzling with butter and incredibly hot, but our plates were lukewarm at best. They weren't sizzling, and I could touch them with my hands. The mashed potatoes were hard and cold, and the lobster was rubbery and unappetizing. It seemed clear that our food had been sitting for a while, leading to overcooking and cooling. To add to the frustration, we were repeatedly left without basic utensils. When the shrimp appetizer arrived, we had no forks or spoons. Our server was nowhere to be found, so I had to get up and ask for them. When the entrees finally came, we still had no cutlery. We had to ask for steak knives and forks again, as the forks from our shrimp and salad were taken away after we finished them. When our server didn't return for a few minutes, I had to get up yet again to ask for the necessary utensils. The food grew even colder while we waited. How do you forget to give steak knives at a steakhouse? Or just even notice that your table doesn't even have utensils to eat with? The most unbelievable part was the unprofessional response we received. A staff member brought over eight sets of forks, steak knives, and napkins for only three of us, saying, "Now you won't run out of knives and forks," as though we were the ones at fault for needing the right utensils to eat our meal. We had never received any utensils for our food in the first place. The passive-aggressive tone and the unnecessary surplus of cutlery only added to the feeling of being treated poorly. We only got three forks for our shrimp and salads WHEN I ASKED. Those were taken away when our plates were cleared, so obviously we needed new forks PLUS steak knives for our entrees. The attempt to make it seem like we were causing an issue by bringing 8 sets of cutlery (forks and steak knives) for only three people wasn't lost on us. We were patient throughout, and we didn't complain. What made it even worse was the lack of attention to our special occasion. I had mentioned at both the time of reservation and check-in that we were celebrating my parents' anniversary, yet there was no acknowledgment. We saw other tables receiving special occasion anniversary or birthday desserts, but nothing was offered to us. There was no inquiry whether we wanted to upgrade our desserts. The server made it seem like we only had the choice to get the cheesecake. Luckily, I read the menu and have been to Ruth's multiple times before, and actually had to ask "can't we upgrade our desserts?" I did upgrade to the creme brulee and I can only laugh at this because after our server brought the desserts, he didn't bring the any cutlery either. Even after all the other utensil debacles throughout the 2.5 hours, our server still didn't pay attention to basic dining needs.

Love love love this place, hostess in place immediately seated without a reservation. Cocktail immediately, food arrived smoking hot chicken stuffed with deliciousness. Cobb salad on point. The decor so welcoming.

A solid steak house with mediocre service. I attended a drug presentation event at this location a few weeks ago and the food we were served was pretty good. I didn't see an attached parking structure so I parked at a nearby city garage. There is street parking as well but spots are very hard to find given it's downtown so it might be much easier to opt for garage parking. The presentation was held in a private room that's spacious and equipped with a projector. We were given some entree choices in addition to the steak house salad, garlic mashed potatoes, fresh broccoli, and chocolate sin cake. I picked the 11 oz filet, medium, with the lobster tail enhancement. The salad arrived quick but the entree took forever to arrive. After the presentation, everyone sat hungry for more than 30 minutes before our food arrived. I asked for a Diet Coke, it never came. I asked for an iced tea, it was given to the wrong person. No one wanted to stay even longer for dessert, so we asked for it to be packaged to-go. Despite the mediocre service, the food was good. The salad was fresh and the filet was juicy and cooked perfectly. The lobster tail was delicious and seasoned well. I had some leftovers to take home and the next day, after putting the filet in the microwave, it was still juicy and tender. The garlic mashed potatoes were also delicious and the chocolate sin cake was just the right amount of sweetness. I'm not sure if I would return for dinner with family or friends but will consider it in the future if there are more presentations held in this location.

We had a wonderful dining experience at Ruth's Chris Steak House. Our table was decorated with "happy birthday" confetti. We ordered2 NY steaks. Steak was cooked a perfect medium rare and medium well and stayed warm the entire meal. Mac and cheese and brussel sprouts side was delicious. I would definitely come back. The meal ended with a birthday cake and song... :)

AMAZING Food Experience!!! The service was friendly, prompt and classy. The crew there works as a community in perfect tandem. Hats off to the employees and the management! Surprisingly it was affordable and their steak sandwich during happy hour is the deal of the century!! You can't replicate it at home, tender, tangy and remarkably tasty. I'd recommend going there often as it is the top of the Mark of restaurants, at a price point for every income level.

Service and ambiance were great. The ribeyes were amazing and totally worth the money. This is a good space for people who understand it's ok to treat yourself to a nicer dining experience occasionally. Totally recommend when you get that hankering to celebrate you and yours.

I love the ambiance and staff at all Ruth Chris establishments, going up the stairs is a bit of a chore but well worth it. The 500 degree plate with mouthwatering steak makes it all worth it!

My 75 dollar giftcard was not honored. They recognized the balance and refused us anyway. They claimed some corporate buyout allows this and we could call corporate and come back another day. The manager was extremely rude and dissmissive. I will not be giving them any more business!!

I had a great first time here Juan was are server he handle well with care he was very patient due to it being a busy Monday. Although some things were missing on the menu I had a satisfied time. Thank You Juan!! I'll definitely come back to try some other things on menu.

Ruth Chris is a great place to go for Happy Hour. If it was close I would go often. Took my sister here for her birthday.

Came out to dinner we had an amazing experience all thanks to Max ! Gave really good recommendations and was nice and polite

it was an awesome experience dining at the soaring eagle casino location best meal ,service , atmosphere & drinks we ever had!! bartender tim david & david & lauren were all so spot on for all our needs. their services were exemplary & so much appreciated great job ruth's chris steakhouse on every level of fine dining

We made a reservation for my birthday for 4 people. Upon entry the hostess inquired who's the celebrant. I mentioned it was me. I was kindly greeted and she proceeded to seat us and sprinkled the table with birthday confetti. Ambiance was ok as it was a bit noisy in the main dining area. During the dining experience our server was Alvarado. Very attentive. Our food was excellent and we even had lots of T-bone steak left over to take home with some sides. But, to my surprise, why make a big deal of the birthday inquiry and yet nothing was given at the end unlike the other tables that had a mini birthday celebration with a complimentary dessert. I didn't expect bells and whistle but it should have been offered. We ended up going to a local restaurant for dessert. I thought that was odd. I think my expectation was higher since we dined here before on a previous birthday event.

It's weird that they do not let you wear casual clothes but the food and service is epic like the app you get on your device. Steak was mega juicy and ultra buttery. Ambience gives met gala. If you want steak Ruth's Chris is the place to steak-out.

Service does not meet the price tag Steak was very good But we had to ask to remove empty plates and cocktail glasses Waiter rarely seen

First time at the world famous Ruth's Chris with my beautiful wife. I love me a good steak so I was lookong forward to this. The place had nice decor and the staff were super friendly. Even the armed Security Guard at the front desk, Jeffrey, who was a retired PO from Solano county was welcomimg and although he was armed, he was disarming. (I used to be a PO). We had reservations at 8:30 pm and we were seated right away. We had a table right next to the big window. The table was appropriately dressed with white table cloth and candle. Our server, Jamie was super informative and friendly. We shared a salad which was a good size and it was a "fancy" salad with the fancy greens, croutons, onions and good ranch and a side of vinegarette. It was adequate. For entrees, my wife got the special, the filet with shrimp. I got the 26 oz cowboy ribeye, I was starving. For a side, we went with mash potatoes. Here, they cool the steaks in an 1,800 degree oven and serve the steaks on a 500 degree plate. They warned us not to touch the plates. My steak - well charred and glistened with butter- there was butter residue on the plate and I wish they put more. Cooked almost perfect medium rare. I think the steak cooked a little more because of the plate. It was well seasoned but 1/3 of the way through I shook just a little salt on it but it really didn't need it. This was a bone in ribeye and was well marbled and full of flavor as I would expect. There was 1 super grizzled piece that I could not eat. But it was a solid steak. I am somewhat of a steak snob. At home, if I am eating a steak, it has to be prime. And the best steak I ever had has kind of ruined me as I have compared every steak to it since 8/15/23. So far, it is undefeated (if you're wondering, check out my review of the 64 oz. Tomahawk at Stanton Social Prime in Caeser's Palace in Las Vegas). Wife said her filet was good. It took me most of my 30 years of marriage to get her to order a steak medium well, as she always got them well done. But she liked that the plate cooked her filet a little more. She said her steak could have been seasoned more but was satisfied. I ate my wife's shrimp as she doesn't eat seafood. It wasn't up to par. It was served cold and was slightly overcooked, so a bit chewy and still had the tails on. I don't like when they leave on the tails. I know why they do it but it is just extra work for us. So that was the only downside to this dinner. But we weren't there for the shrimp, it just came with the filet. The service was good, the steaks were good, Ruth's Chris is a steakhouse to go to for that special occassion or just a nice night out for a good steak.

Food was great! Best thing though was are waitress Jamie! She was outstanding! So friendly and knowledgeable! Went out of her way for us!!! Thank You!

This place used to be top of line ad for food and service. My family and I went there for my son's graduation. The service was substandard. The waiter and his assistant were on top of us every 5 minutes to clear the appetizer dishes even though they were half full. They were RUDE. The food was tasteless and the steaks were over done for medium rare order. They mixed up our orders and took the order for drink never brought it. When I asked the waiter simply said " oooppps" I forgot. The waiter offered a little cheesecake "to go" for my son's graduation. They could not wait to get rid of us sooner. I am sorry but we are NOT going back. If I could, I would give them all ZERROs.

I have been going to Ruth's Chris Steak House for very long time, we have gone for birthdays, dates, or just for a nice dinner but to have horrible service by the manager Sarah was very disappointing. We were celebrating my sister's birthday and Sarah off the bat started to degrade my sister! I understand enforcing rules but to continue to harass my sister throughout her celebration was absolutely ridiculous and disturbing. Then when I called to comment on situation, she was very rude and she told me she was doing us a "favor" that's very unprofessional to say. If it wasn't for the amazing outstanding waiter Alvaro we would left. I hope Ruth Chris better trains their management on handling these situations without making people feel uncomfortable.

Went to celebrate my boyfriend's birthday with my parents. Ordered the spicy shrimp for appetizer. It was delicious. Got a New York strip for my meal. Also delicious. We got lobster Mac and cheese, mashed potatoes and creamed spinach for the sides. Everything was yummy. The Merlot was nice and smooth. Great meal/experience.

We celebrated our 30th Anniversary here tonight and I was a little nervous given the recent negative reviews that maybe we should find somewhere else to celebrate but I'm glad we gave them a chance. We had a phenomenal experience. Everyone that attended to us from the moment we walked in were wonderful. We felt special the entire evening. I lost count how many people stopped by to wish us a Happy Anniversary, including the management. Our waitress Tina was AMAZING and so attentive. The cocktails were superb & food was exquisite. We had the seafood tower, the 24 oz t-bone & add on lobster tail, Brussels sprouts, garlic mashed potatoes & ended with creme brûlée. Divine!!! We will be back. Thank you Walnut Creek Ruth's Chris for making our 30th Anniversary a memorable one. Cheers! - The Lanzas

My boyfriend and I came for his birthday and it's definitely not what I expected. Save your money and go somewhere else. Caesar salad wasn't really fresh and the mashed potatoes definitely needed more seasoning. We got the spicy shrimp as an appetizer and it was okay. Tomahawk needed more seasoning definitely not worth $155. Service was slow we ordered shots and they took forever. I was really disappointed with everything your better off going to Flemings that's around the corner.

After years of reminiscing over our dinner at a Ruth's Chris Steak House in the Los Angeles area and craving their food again, Mom and I visited their location in Walnut Creek for dinner on the evening of Tuesday, March 5, 2024. We arrived shortly before 4:45 PM and were seated almost immediately. There were many available tables at that time. Venue: 4 Stars. Located in Walnut Creek's downtown retail centre, Plaza Escuela, we quickly found parking in the shopping centre's private lot. Walking to the restaurant took only about five minutes or less from where we parked. The eatery's venue offered dining at white tableclothed tables in an elegant and clean setting. One thing I did notice, though, was some wall art in the women's restroom that were either in need of repair or rearrangement due to crooked hanging. Food: 2 Stars. Mom and I both went with Ruth's Classics prix fixe meals each of which included a starter, entrée, a personal side & dessert. On the menu, they were great deals, but what we were served were not as fabulous, unfortunately. STEAK & LOBSTER with STEAK HOUSE SALAD, GRILLED ASPARAGUS ($76 + $24 upgrade to 16 oz prime ribeye), and BREAD PUDDING (upgraded dessert) - After a couple of bites, Mom could tell that her steak was not medium rare as she ordered. When she informed our server of her overcooked slice of meat, the waitress took back her plate, leaving Mom with only her side of asparagus. We were bewildered that the plate wasn't kept at the table while having the kitchen prepare a new steak. STEAK & LOBSTER with LOBSTER BISQUE, fully loaded BAKED potato ($76 + $16 upgrade to 11 oz filet), and personal size of CLASSIC CHEESECAKE - At first taste, I immediately noticed the sharp flavour of my creamy soup. It was evident that the shells of lobster were cooked/boiled for the piquancy. The bisque wasn't bad, but definitely not the best. My filet was tasty, but also pretty dry, most definitely not medium rare, either. As a leftover, somehow, my steak became flavourless. Mom was very displeased by the presentation of our main dishes that were served in plates that looked crowded. Quite the opposite of fine dining minimalist plating. The kitchen also neglected to wipe off the food splatters on the edges of my main entrée's plate. My dish looked tacky and dirty...just like my cup of espresso stained with coffee spills. The upscale air was completely diminished. Service: 2.5 Stars. Service was not much better than our food. I was initially weirded out by one of the managers warning the hostess who led us to our table to "Be careful" about something with a demeaning tone. Customers shouldn't hear things like that nor do we enjoy to. The manager lacked tact and sophistication. The debacle over our food was also a headache, to say the least. The same tactless manager at the hostess podium offered free upgrades to our desserts to try to make up for our disappointments before abruptly leaving our conversation for another matter. The upcharge for the BREAD PUDDING still showed up on our check. We expressed our dismay over the handling of our issues to the general manager who explained to us the changes that Ruth's Chris had been undergoing since they were acquired by Olive Garden's parent company. Oddly, we never had such a bad experience at Olive Garden. In the end, the upcharge was removed, Mom's entrée was comped, and our total amount due was also discounted. This outpost of the upmarket steakhouse chain has slipped down in quality while maintaining its original prices. Don't go here if you have high expectations. You will feel ripped off by a high-class tab for a lackluster dining experience.

Overall, a wonderful experience. Our steaks were cooked to perfection. The service was excellent. The side dishes were poorly executed, though. We ordered potatoes au gratin, garlic mash, and brussel sprouts. The au gratin was chunky...potato salad chunks of potatoes, not thinly sliced and uniformed. The garlic mash flavor was nice but it didn't feel like I was eating mash potatoes. It felt like i was eating boxed mashed potatoes. The brussel sprouts were steamed or boiled. No crispy parts. I will certainly return for a nice steak but the sides need major improvements. What stood out the most to me was the armed security guard. It's really unfortunate that a nice restaurant would need a guard but we're living in dark times.