Ruth's Chris Steak House

For anyone reading this, you’re honestly better off going to a Brazilian steakhouse. I came here few times before many years ago and decided to bring my fiancé for a date night. There were several red flags early on, but we chose to stick it out. The receptionist was unfriendly, service was very slow, and the food was mediocre across the board. The drinks were decent, but that was the only bright spot. If it weren’t for the bartender, Clint—who was genuinely kind and attentive—we would have left much earlier. Given the price, the experience simply doesn’t add up. The level of service and food quality does not justify the cost, and it certainly doesn’t meet the expectations of fine dining. Overall, very disappointing. Won’t ever come back.

I had high hopes for this restaurant. Took boyfriend there to celebrate his bday. We ordered and we're told 5 min later that 2 things we ordered were no longer available. Ugh. The steak was fantastic! The au gratin was not...chunky potatoes and cheddar heavy. Creamed spinach tasted off. Crimini mushrooms were to DIE for.. Food took 45 min to arrive. Our res was for 5pm and we got there on time. Lovely location. Incredibly attentive wait staff. They have a dress code, but many people dont follow it.

Food was Amazing. Service was amazing. Limited street parking so it's best to park in the garage up the street. Went to celebrate a family birthday and wasn't disappointed. Everything was delicious. Expect to spend $85-100 each when you attend. Even when sharing items but it's worth it. They even sang Happy birthday which was pretty cute. We had the Ribeye and Stuffed chicken. Highly recommend both.

Food was delicious, with a nice glass of wine. Atmosphere was chilled and settled, service could have been a lot better set at the bar kept having to ask for things like napkins or more water. Was never just offered even though the glass was empty. Keep getting over looked i felt...

Best steaks I ever had! Excellent flavor, tenderness, juiciness, and perfect cooking of Tomahawk steaks. 🥩 The ambiance was fantastic, Perfect for enjoying their amazing foods. The best cheese cakes I have ever had! 🍰 Services was excellent👍🏻 Thanks to my server VAUGHN🫶🏻

We loved it all, especially the kind and attentive service of our waiter and the nice girls that served us the very hot plates. Special thanks for the birthday candle and chocolate wishes! It made my day! We also loved Walnut Creek!

Celebrated 4 years with my partner here and we absolutely loved it! We were welcomed by the staff and given rose petals on our table! So romantic! Jorge stood out with his great customer service! He was very kind and made us feel very welcomed! Will definitely be coming back!

Took the parents to the Best in Walnut Creek and Ruben did the most!!! The only word...Perfection! He is fun, knowledgeable on wines, personal, and seriously the WOW factor all night! Ask for Ruben everytime! Left the parents speechless and had us smiling all night! Thank you so much! Love the calamari, every steak cooked perfectly, love the lobster, and all of us has never had better lamb chops! Just WOW!

Been coming here for the past few years, as my family are big fans of the meat, the ambiance, and the service. It is located in a shopping area, so there is many parking opportunities within walking distance. Checking in my reservation was very easy and straight forward. They also ask if there's a special event, and make sure if you want white or black napkins. Also, all the servers we've had have been amazing :) My family likes to eat family style, so they provide hot plates with butter to eat on. We got the porterhouse and the ribeye, both medium well (my parents like it more done than others). It still came out delicious, and was very yummy. We also got the Mac and cheese which was heavenly. Overall, a fantastic experience, my family looks forward to coming again in the future :)

I made reservations on 12/13/25 my actual birthday. I also had friends who flew in to California to share this experience with me. The wait time was decent, approx 5 mins max before we were seated. We sat near a window & we were all freezing due to the cold weather. Waiter introduced himself, bought out water & asked if we wanted appetizers. We placed our order & there was a mushroom appetizer that I wanted but supposedly ran out. My friend also ordered creamed spinach. We ordered drinks and they came out in a decent time. Next, we ordered our meals, 3 out of the 4 steak dinners came with a salad. Our steak dinners arrived between 25-30 mins after ordered. This is when the service went horrible. Our waiter went missing for 45 mins. They forgot the salads & creamed spinach. We had to stop another waitress & ask her if she could get our salads. Believe it or not they forgot the salads again. Our mash potatoes looked & tasted like INSTANT MASH POTATOES. I was so disappointed! This was my birthday dinner. No one checked on us. It almost felt like a bit of racism. No one wanted to serve the black women sitting in the back. In addition to that it took the waiter another 25 mins to bring our check. Thank you for making my birthday dinner one to remember. I will never come back.

The wifey took me to happy hour at Ruth's Chris while we were moving around Concord and Walnut Creek. I had an Old Fashioned and a Pomegranate Martini. Both were really good! For the appetizer we had the artichoke dip which was also really good. Was a little skeptical about the goat cheese addition but it went well with it. For dinner I had the burger and wifey had the steak sandwich. The bread was a little hard for her on the steak sandwich but I thought it was good. The burger was perfect. It only comes with ketchup if you want mustard/mayo you have to request or if you have an awesome server (Myla) as well did she will inform you they are available. This was not my first time at Ruth's Chris but first time at the bar. I am always happy with the vibe and service and today was no exception. The entire team was on point and will definitely be back.

The foods are good from the appetizer to the entree. The service is great. Our waiter Raul is great and well as his helper Luz. He kept coming back and asking we are ok and if the food is good. Luz always came by and picked up the empty plates. Raul & Luz are great!! The place is very pleasant and can be romantic.

Came in for happy hour on a Friday night. First time at their happy hour. My husband and I sat adjacent to the bar. We were served very quickly. Myla was our server was very nice, attentive and provided excellent service. The bar area was full and there was a basketball game on. I had a pomegranate martini which was so good. My husband had the gambler's old fashioned which was really good too. We got the goat cheese and artichoke dip and that was delicious. I got the steak sandwich and it was delicious. My husband got a cheeseburger and he loved it. Said it was one of the best he had eaten in a while. A little pricey for happy hour but well worth it. We will be back.

Ok so just know I've been to this location many times and I usually have a great time. Good food! Great service! But today I came for Thanksgiving. I made the decision to take my family out and my experience was not that good. Maybe I'm more critical because it's the holiday but man!! The problem was it seemed to take longer than normal for your food to come out! I ordered the Thanksgiving special meal. And you would think they had that meal set and ready to go! My wife and daughter got steaks so one would imagine we just need to wait until the steaks are done and bam get the food out. But my turkey was cold by the time they brought the food out, and I really should've taken a picture because the presentation SUCKED!! It's was all throw to one side of the plate and it was very disheartening!! Also, we were sat in the very back of the restaurant, and there was 5 tables in the back room. I believe a manager came back to greet one table. Ask how was everything, Happy Thanksgiving you know the fancy steakhouse thing! But he ignored every other table! I don't know, today Ruth left a lot to be desired.

After discussions with Ruth's Chris, they have stepped up and made things right. This evaluation is based upon the 3 entrees, sides and appetizers that were good. Service was good but a little slow, although our waitress was busy to whole time. Place is nice as you would expect. Again, I appreciate Ruth's Chris for contacting me to resolve my issues.

I'm a bit confused by the dichotomy of this place. On the one hand, by all appearances, this is a very nice, upscale steakhouse. On the other hand, some of the clientele it attracts are... what's the dead opposite of 'upscale'? I guess the dress code posted outside the front door should be a hint. When you actually need to state that: 'The following attire is not permitted in our dining rooms: Gym wear, pool attire, tank tops, clothing with offensive graphics or language, revealing clothing or exposed undergarments.', you might not be attracting the greatest crowd. Now don't get me wrong, I think a dress code for an establishment like this is fine, and is in fact a good idea; but in order to work, it needs to be applied consistently, whereas it seems to be only selectively enforced. Some reviews discuss being turned away over what sound like very minor 'violations' of the code (dress straps not being an inch wide, wth?), while I've seen people roll in here in baggy hoodies, sagging jeans and baseball hats. I do believe they should enforce a common-sense dress code, without being too nitpicky. I realize telling someone they're not dressed appropriately is an awkward task, but there should be a minimum standard upheld. Leave your trucker hats and sweats at home, and don't have pants hanging around your butt, come on, guys. It should also go without saying that people reeking of weed should be automatically turned away. They must have a fair number of people walk out on their bill, because they require a card upfront to place an order. So, I think all that gives you a pretty good picture of the type of clientele you may encounter here. Now, onto the good stuff.... The service is good. I don't envy the staff for having to deal with some of the patrons here, but despite of that, in our experience, the staff has been friendly and professional, and have handled obnoxious patrons with more patience than I would have. Personally, I would try to de-incentivize some of the bad behavior (i.e. sending a table-full of expensive food back for no good reason, and getting a full replacement for free, which we've seen), but I also understand that it's a fine line in the hospitality business. The food is also good. I don't typically eat red meat, so I can't comment on the steak, but everything we've tried has been tasty. The seafood tower is $84 for the 'small' size, and it is plenty for two people. This is easily a main course to share if you love seafood. It's a steakhouse, so it's not going to be cheap, but the prices are not ridiculous. You want to see some jaw-dropping prices at a steakhouse, even by Bay Area standards, check out STK in SF. But back to Ruth's: They have a happy hour 4-6 pm every day except Saturday, so take advantage of the HH prices if you can. Overall, quite a nice place in downtown WC, despite some of the customers. EDIT: On our most recent visit, they had an armed guard posted by the bar/lounge area. Wouldn't you know it, everyone started acting right once this guy showed up. Good to see, keep this fellow around, RC.

Terrible first experience last night. First red flag is the fact that a steakhouse in Walnut Creek has a security guard posted in the lobby???? Before I get into the review, the server Yavanna was good. Unfortunately the kitchen totally ruined our experience here. My fiancé ordered a medium steak, it came out well done. The server even agreed and told the kitchen to remake it. Not even 5 minutes goes by and she brings out the new steak, this one, completely raw on the inside, only the outside had been seared. She brought out a sizzling hot plate covered in butter and said if we cut it up, it'll cook on the plate. Only problem, now the steak tastes like pure butter. At the end of the day, he didn't eat the steak, instead we spent over $200 so he could eat the Mac and cheese and calamari. Texas Roadhouse can cook a better steak. Super disappointed.

Ruth Chris is a tasty happy hour treat. You have to eat st the bar as they won't let you order the happy Hour from a table. The bread is amazing and the cheeseburgers are tasty as heck. And affordable

Trip to good old Ruth Chris never fails. Tried the Salmon this time and unfortunately I wasn't impressed. Should have stuck to my go to steak. But luckily it was their $60 3 course deal, which made it worth the try. Always excellent service and quality food, which is why its one of my go to steak houses!!

The service was flawless, the foods and drinks a bargain for the price perfectly prepared and a very pleasant decor

Ate here last night (12/12/25) for a company party and brought home my family's leftovers and I'm glad I did because I found a piece of cut latex gloves in the lobster of my 7 year old son. Glad I was able to see it this morning and he didn't eat and choke on it at the restaurant. I would expect more out of such a pricey restaurant. So careless of them, I'm very disappointed.

Iconic steakhouse franchise that has a national following, Ruth's Chris Steak House has seen more prominent days in the elevated steakhouse food scene, but with their sole Bay Area location in the heart of downtown Walnut Creek our recent dinner experience Ruth's Chris Steak House proves they are still worth checking out. This was our first time at this venerable steakhouse, which has been around as long as I can remember, since the reopening of the two-level Plaza Escuela Shopping Center in the late 1990's. Located around the corner of Olympic Boulevard and Locust Street, Ruth's Chris Steak House has held on for decades, and why shouldn't they as they still have a great bar program and a daily Happy Hour that could keep their loyal fans coming back. What stands out the most about Ruth's Chris Steak House is its unique name, which had me wondering since I was young. Why the possessive Ruth's in their name? I learned that Ruth's Chris Steak House is named after its founder, Ruth Fertel, and the original restaurant she purchased in New Orleans, Chris Steak House. After a fire forced them to relocate, she wasn't allowed to use the "Chris Steak House" name at the new location due to contractual limitations, so she added her own name to their new restaurant's sign, thus creating the "Ruth's Chris Steak House" brand that has lasted since the mid-1970s. What brought our group of our diners here on a warm Sunday evening was the fact that one of us wanted to treat another in our party to a special birthday dinner and use a gift card they had received years prior. Last-minute reservations were easily made online, as long as we made them as they opened for Sunday dinner service. The dinner menu at Ruth's Chris Steak House is separated into categories including Appetizers, Salads & Soups, their Center-Cut Filets, USDA Prime Steaks, Entrée Complements, Seafood & Specialties, Ruth's Classics, Potatoes & Signature Sides, and Vegetables. The prices are high at Ruth's Chris Steak House but after reviewing the menu, three people in our party decided that Ruth's Classics was the perfect amount of food that was reasonably priced as well. Ruth's Classic came with four courses, starting with a choice of salad or a French Onion Soup, of which everyone selected the latter. Everyone at our table ordered their 6 ounce center-cut Filet paired with a buttery cold Lobster Tail with the side options of Creamed Spinach and Garlic Mashed Potatoes. For my entrée I ordered their Lamb Chops which were three extra-thick chops, which were marinated overnight and topped with fresh mint. Our server Ruben was so amazing in giving us top notch service, as the team graciously helped to celebrate a birthday at our table complete with confetti, he noticed that I didn't order a starter and was nice enough to serve me a chilled Caesar Salad for me to enjoy while the others were savoring their soups. Plus, he made sure that our table received a few extra Creamed Spinach sides to pair with our Mashed Potato sides, which was very appreciated. When it came time for dessert, instead of simply a slice of Chocolate Cake being served to each of our diners, he allowed us to order their Creme Brûlée with a vanilla bean custard with raw sugar crust, Bread Pudding with vanilla, raisins, Jack Daniel's whiskey sauce, and not one but two portions of their Classic Cheesecake served with fresh berries and mint served to all four of us. Of course it was all about our meat entrées at Ruth's Chris Steak House and after one of our diners didn't like their cut of steak and how it was prepared, the manager came out and presented an additional steak re-prepared to their liking. It's that kind of consideration in which Ruth's Chris Steak House must be celebrated. With a total bill of over three hundred dollars, the prices aren't the most affordable around, but you are receiving service here that makes sure your meal is a memorable one. And at Ruth's Chris Steak House we certainly enjoyed a meal to remember with an amazing amount of food and service that makes me want to return. I am so happy that this location of Ruth's Chris Steak House remains open and serves the local community, may their success continue for generations to come!

First off I personally love this location .. not being far from my home town they get the food right every time. The service was phenomenal.. Raul was very attentive and kind to us. He made sure to make our anniversary dinner special and memorable. The ambiance was great as well .. not too loud perfect for a nice dinner out.

A great place to have a nice steak dinner! We had the $71 special (steak and shrimp) and creamed spinach and garlic mash potatoes. The dessert was an excellent cheesecake. We also had a bottle of Champagne. The service was FANTASTIC.

We have been to the San Francisco location a couple of times but more here in Walnut Creek. We have never sat in the dining room here, always at the bar. Why you ask? Well I'll tell you. When you sit at the bar, especially the 2 seats way at the end, not only do you get to enjoy great drinks and food but a show is thrown in for free. Decent cocktail program and wine and beer selections as well as spirits except for tequila. Pretty light in the tequila category. Back to the show comment. Even though this is a nice steakhouse in a fairly affluent town it typically attracts a clientele, well let's just say doesn't seem to fit. And with that, their behavior doesn't fit either. Recent visits have included BBQ shrimp, spicy  shrimp and the Sea Food Tower. All excellent. Between the shrimp dishes we both preferred the spicy shrimp. When the tower was put in front of us my partner was, "we are not going to finish this". We did. I think I have had a steak here before but that might have been in SF. Staff has always been hospitable even late at night. Not sure how they do it knowing what they deal with from many of the customers. Apparently, some of these people are repeat offenders. Overall, nice place and well be back. May even try the dining room soon.

This place doesn't miss! Excellent service, atmosphere, and food last night! My wife and I had an amazing dinner for her Birthday! Thank you Rubin for take such great care of us!

Host and server were very kind. But I'm extremely disappointed in the quality of food they serve. I'm ny party we also had a 2 year old with us. We ordered for him off the kids menu. We asked for well done steak and broccoli. We were served a very pink steak and asked for it to be cooked the way we ordered it. It came back out very burt with black char all over it. My kid couldn't eat it. So we started to have the 2 year old eat the side of broccoli, we looked closer and saw mold, black specks on the edges and stumps of the broccoli. We told one of the servers, he apologized but it's still upsetting when your toddler is served bad food. The manager came over and comped the kids plate and an appetizer. For me it's not about what's given for free but I feel icky that they serve moldy food, this place isn't what it used to be. I won't be returning.

We went here for a birthday celebration, the food was fantastic. The service was great as well.

Ruth Chris is probably my favorite steakhouse! I've been to this location several times, but I recently went to celebrate my birthday and was reminded just how great this place is. From the service to the food, everything was top-notch. I usually go for the steak because, because it's a steakhouse--but I'm actually not a big steak person, so I got the Garlic Crusted Seabass this time around, and wow! It's absolutely amazing! The seabass dish was perfectly cooked, buttery, and full of flavor. Definitely my new favorite. Beyond the food, the atmosphere at Ruth's Chris is exactly what you want from a fine dining experience--elegant and upscale, yet comfortable and welcoming. The space is spacious, yet intimate, making it ideal for both special celebrations and a cozy dinner out. Not to mention, the service at Ruth's Chris is always impeccable. The staff is attentive and friendly. Overall, I definitely recommend if you are looking for a place to celebrate something special, looking for a good steakhouse, or just an overall great dining experience, then this is it! And... if you're not a steak person, the seabass will not disapoint.

First off let me say that Ruth Chris is my absolute favorite steak restaurant. Being able to go to Ruth Chris over the past 32 years for special occasions was one the very best things to look forward to. Up until coming to the Walnut Creek location I had the very best experiences at the San Francisco location and the Las Vegas location. I have been to the Walnut Creek location and all 3 times there have been issues. The first time was in 2024 and our ribeyes were overcooked. They immediately corrected them and brought us newly cooked steaks. Then we came toward the end of last year in 2025 and our cowboy ribeye was was tough and didn't taste good, the sweet potato casserole was dry and our brussel sprouts were overcooked. We did not say anything while in the restaurant, which we both commented on after, why did we not say anything? The next day I thought more about it and felt I needed to call to share the feedback. We also had a great server at first and then she disappeared. The manager heard me out and refunded the dinner by sending a gift card for the amount. I was appreciative. We came to use the gift card this past Sunday 1/18/26 and it was not a good experience. At first our server was friendly and attentive and then she went missing for large gaps of time. We ordered calamari and it took like 20-30 minutes to arrive and it was overcooked. Next we had soup and salad and it took another 20-30 min to arrive. Our entrees were filets, with sides of sweet potato casserole and garlic mashed potatoes. The filets were tasty but not browned as they usually are with a crust. The sweet potato casserole was much better than last time and the garlic mashed potatoes had no garlic, were not salted and were cold. Our meal came with dessert and my friend was so excited for the bread pudding. It arrived at the table and looked like it was going to be to die for, I took a bite and it was ice cold, bread pudding is supposed to be warm. The server apologized to us several times throughout the meal for all of the misses and we actually felt bad for her. We did not share any of this feedback as the manager was at table after table of customers complaining. The state of this restaurant, the service, the quality of the food it's all very sad. Ruth Chris has a reputation and the Walnut Creek location is not holding to that reputation. Unfortunately it was out last time attending at this location.

Excellent food and best of all, Joe our server took care of us to celebrate my wife's birthday! Thank you!

Made reservations for a birthday dinner. Friendly greeting by the hostess and another gentleman. Our server was Jamie. She was friendly, engaging, and efficient. Started with a calamari app; had an Asian sweet chili sauce. Had a couple Caesar salads and the house salad. We ordered the filet and scallop combos, ribeyes, and filet with shrimp. All were ordered medium rare. A couple steaks came out closer to medium than we preferred but they were still good. Our lobster Mac, mushrooms, and Brussels were very good. The gratin potatoes were cubed instead of sliced, and could have used a bit more potato. Had a visit by the cheerful manager to check on us... all the staff was exceptionally friendly. Great service. All in all, it was a nice birthday dinner.

We arrived at Ruth's Cris Steak House and were greeted nicely by the hostess who showed us to our booth. Our server was very pleasant and accommodating as well. My husband got the 11 ounce steak with mashed potatoes and salad. I got the 6 ounce steak with shrimp, a salad, and Brussels sprouts. The steaks were very good and cooked just as we ordered, although there was too much butter and salt added that wasn't necessary, and actually detracted from the taste of the steak. The salads (steak house salad with onions and tomatoes) were fine, though my husband's had no tomatoes or onions, Mine had one small cherry tomato and a tiny bit of red onion. When we mentioned this to our server, she brought my husband more tomatoes and onions. That was very nice, indeed. However, the rest of the meal wasn't so great. The Brussels sprouts were sweetened, loaded with large pieces of thick cut bacon that was tough, and they weren't seared at all. They were mushy, unappealing, and not tasty. The mashed potatoes tasted like they came from a box, not from real potatoes. Very disappointing. The place was noisy and we were interrupted while we were talking, by the manager (?) and servers who asked how our meal was. I didn't tell them what I thought. When we were done, we wanted to take the remains of my husband's steak home, and another server scraped the meat into a box right at our table. Not cool. For $150.00 for the two of us, it wasn't the meal it should have been. The sound track could use some improvement as well, but that's a matter of taste, I suppose. It wasn't a dreadful experience, and everyone was very nice, but it wasn't as good as it should have been. We won't be going back.

Overall, this place was absolutely impressive! The quality of the food & service was exceptional. The whole dining experience was wonderful from start to finish. We celebrated our anniversary & they all made it truly special for us. Thank you!

Ruth's Chris is a hood classic for a reason. This is one of those spots where you can pull up on a first date The lighting is low, the atmosphere is plush, and it's got that perfect mix of classy and Instagram ready. The stuffed chicken hit, The lamb chops came out tender and rich, cooked exactly how you ask, but they didn't have mint jelly which I didn't understand at all, mint jelly is a must for lamb chops at all times. The side lobster mac and cheese was creamy with that little upscale touch of lobster made the flavor a little more rich and honestly I might like it better without the lobster, but the lobster makes you FEEL rich so I get the point lol. Even the sides like the roasted corn and mashed potatoes came correct buttery and the porn had a sweet pop to it. The blueberry mojito was smooth and fresh, and yes, even the Shirley Temple got some love. It was a week after her birthday but they still brought out a dessert plate with berries, cream, chocolate drizzle, and a candle like the party never ended. Maybe they just have that type of hospitality or maybe they knew the tip was coming. Either way it's the kind of spot where you can drop a pretty bill, let the receipt sit next to a stack of cash, and not have to say a word. A home run every time.

One of my favorite steak places, price point, service, and food are absolutely spot on. Never disappointed, and always a great staff and experience. Last time was a anniversary dinner and they made the experience. Very exciting.

Deeply Disappointing Dining Experience Unfortunately, it's clear that the corporate leadership behind this restaurant no longer prioritizes quality or the guest experience. The lack of attention to service, the failure to manage basic expectations, and the declining quality of the food all reflect how far this establishment has fallen. Our recent visit to this restaurant was one of the most disappointing fine-dining experiences we've had in years. What was meant to be a special evening quickly unraveled due to poor service, long delays, and a complete lack of accountability from management. After placing our order, we waited over 45 minutes with no update about our food. We finally asked the General Manager if they could check on our order, they agreed--but never returned. Thirty minutes later, our food arrived, cold steak (no sizzling plates, cold steaks, cold potatoes, lobster that had been sitting out) they literally brought out melted butter and poured it on my plate and when that didn't work, they brought out a hot plate with butter and wanted me to transfer my food to the plate. No thank you. Only then did the GM approach our table with the opening line, "Sorry, we can't make anything right for you," followed by an explanation that he had checked on our food but got "busy" and couldn't come back until now. He then added that from his perspective, "the evening had run smoothly up until then." For us, it certainly had not. His demeanor was confrontational and condescending. When we declined the offer to comp our meal, the GM returned to apologize for the "tone". Clearly this was a moment of clarity on his part that we weren't after a free meal. They comped our drinks and handed us a $100 gift card, which we have no intention of using and will most likely donate to a raffle. As a final gesture, the GM gave us a business card and said, "Feel free to reach out." We later discovered it wasn't even his card--it belonged to another employee. For a restaurant that positions itself as fine dining, this was anything but. We won't be returning, and thankfully, Walnut Creek has so many other wonderful options for fine dining.

Loved the steaks are served on hot plates it cooked my steak perfectly with that. My steak only had one fatty piece but over all very tender. Mashed potatoes were creamy I didn't taste the garlic much but overall mashed potatoes were excellent. Cheesecake was not overly sweet. Overall meal was very good. Cowboy steak was good as well.brews was served before meal and was warm with whipped butter it was so good. Service was great. Inside was warm and cozy. Would come back for this meal all over again. Did the Rith Chris classic meal. $71

Sad day at Ruth's WC which we used to love. our expectations have dropped pretty low since covid but this was uniquely bad. Came to grab an early dinner at the bar before a movie on a Sunday night. Brought a very nice bottle of 2014 Cab, set it right in front of us. The bartender never even asked if we wanted to open it. The bartender made us give him a card when we ordered drinks, that was a first! I have the menu memorized but wanted to see if there was anything new. No one brought one over. Had to grab one from a cocktail table. Took 20 minutes to get a drink, at least it was good. Hubby and I decided not to bother with the wine at this point. We could see the experience was lacking. Ahi was subpar, not fork tender and lacking sauce. The dishes were not cleared between courses never mind mise en place. Had to hand the app plates to the runner when he served the main course. No one asked how the food was. Steak was good, something in the chopped salad was bitter, think it was possibly the onions? The croutons were still amazing. The security guard should have been a sign... this place has lost its charm for me. Ruth would be so disappointed. No more staff training or creating raving fans. I think they burned the SMAC cards.

I went on a Friday date night and everything was amazing the staff was 10/10. We did have to wait a little bit to place our order but it was ok since we were just chatting away! However the staff noticed and made sure to apologize and they really went above and beyond to take care of us. Food was Amazing, no complaints at all!

My husband gave them 5 stars maybe I am too much of a critic. Ruth Chris has been hyped by so many but I have had better and after reading some of the reviews I feel better about what I am going to share about how I feel my experience was. I don't know if there maybe was a different entrance at one point in time but my husband and I struggled finding the entrance which is off to the side not on the corner where the pictures shows. So we eventually found the entrance. The hosts were super sweet. There was no problem with checking in. We did not have to wait long for to be seated. The wait staff were awesome everyone was so welcoming. Took there time with expanding how there menu works. Even answered all of our questions without hesitation. The manager even came by to introduce herself. Even being super busy the staff did there best to provide quality service The ambiance was nice and simple. Nothing too busy I am guessing to give the sense of fine dining. I got the special with the steak and seafood combo that comes with a side entree and salad. I got the Cesar salad which was awesome. I got the upgraded ribeye shrimp and mashed potatoes. The shrimp were ok nothing to rave about and the mashed potatoes were pretty good but again nothing to really be over a barrel about. We asked for medium well with no pink. When we got our steak they were still very pink instead way more on the medium and in parts even medium rare. I asked for my steak to be taken back. It really didn't need much. Maybe no more 5 minutes and it would have been perfect. But when I got my steak back it was quite burnt but I guess it was the way they cook their steaks. Overall, the food was not as good as I was hoping it to be. But I'm always open for a new experience and this was our first time going to Ruth Chris. If I could take the wait staff with me too another restaurant that I've had better steaks meals at them I think it would been a 5 star experience. Would I go back sure. Would it be at the top of my list no.

Okay, here I go again. The Boss Lady and I are on a road trip today. We were wondering what to do for lunch/dinner. So happy hour at The Ruth was a great choice. Our bartender Myra and the crew were really outstanding. This RC has one of the best wedges we had in a long time. Not sure what kind of bacon they use but it's definitely one of the best. The drinks are amazing. Now we ordered the happy hour steak sandwich. Myra had the kitchen split it and put on 2 plates for us. We were stuffed when we finished noshing . I was really amazed how nice the bar was, not noisy but peaceful and soothing. We will definitely be back.

So welcoming ! Sat at the bar area and had a nice interaction with bar staff. The decor is Very classic fancy and the patrons attire was casual to business, mostly men watching sports. Menus and water took a bit longer than expected but wasn't a dealbreaker bc everything else was great. Our drinks were made very well and the wine pour was gracious. I ordered the "classic" steak and shrimp, mashed (which is shareable for 2), with the French onion soup app and dessert (cheesecake cup). Nothing disappointed and the portion of my steak was just right for someone who enjoys quality over quantity. It was tender and a very good cut. My total bill was like $100 (not including gratuity). Definitely will come again!

Came here on a Monday and as you can imagine it wasn't as busy. Service was okay and very slowwwww Our server was very friendly though!! Also is it customary for them to charge you for the birthday dessert?! Such a bummer.

Unfortunately a very expensive dinner and was not good at all. I ordered the lobster surf and turf. The lobster was way over cooked dry and flavorless. The filet was also flavorless and undercooked. As well as the sides...no flavor. The stuffed mushroom were only lukewarm warm...flemmings is way better. Waste of time and money. I could have and should have cooked at home. Never again.

We had ordered one Ny steak with bone in and one with out. I oredered medium, but came out medium well. The other Ny steak 7 out of 10. Mine wasn't cook to my liking at all. I didn't want a remake, because I didn't want to be stuck with another steak I won't like. We ordered goat cheese & artichoke dip, was not able to eat it. Not good at all. Also ordered the fried calamari with spicy chili sauce. Also not good at all. I don't understand why either one of these are on their menu. I would say 98% of people wouldn't like either one of those dishes at all. Ordered the blackberry Mojito, weak no flavor. The blackberry sidecar drink was very good like a 10 out of 10. Service was just Ok. Ambience was good. My time dining there before had been a very good experience.

First off, the armed guard working at the bar absolutely kills any vibe of this being a high end steakhouse. Really unexpected to find this in Walnut Creek. This was our first visit to Ruth's Chris and my expectations weren't super high considering I've heard that this chain has been somewhat in decline from its prime years. The service was very good, and our shared porterhouse for 2 was great. I also thought the steak was good value at $140 for a 40 oz cut. However the sides were all sub par and the atmosphere was a bit weird. We shared a caesar salad, each had a baked potato and brussel sprouts. Wouldn't get any of those sides again and I would not choose this place to celebrate a special occasion. But wouldn't rule out coming back.

Best steaks I ever had! Excellent flavor, tenderness, juiciness, and perfect cooking of Tomahawk steaks. The ambiance was fantastic, Perfect for enjoying their amazing foods. The best cheese cakes I have ever had! Services was excellent Thanks to my server VAUGHN

I really used to love going here but unfortunately they attract a certain clientele that has ruined it for me. I've always had good experiences w the service and food.

I loved my last experience here The steak was amazing per usual. I hadn't been to Ruth's Chris and so long, it felt good to be back it's at a different location that I'm used to but I had a great time

Short review: our experience was a complete disappointment: slow service, overcooked food, lack of basic attention to detail, lack of knowledge for the Ruth's Chris menu, and lack of recognition for a special occasion. Detailed: We ordered the spicy shrimp appetizer, which took a staggering 35 minutes to arrive at our table. Despite being told repeatedly that it would be just "a few more minutes," those minutes stretched into a lengthy wait. We were understanding of the busy dinner rush and holiday season, but what was frustrating was seeing other tables, including those seated AFTER us, receiving their main course food or multiple appetizer orders while we were still waiting for one simple shrimp appetizer. Our main courses were no better. We placed our entree orders at 6:40 p.m., and they didn't arrive until 7:46 p.m. There were only three of us at the table, and the tables around us, who arrived after us, were already served, enjoying their meals, and even had their leftovers packed up BEFORE we even received ours. Also, the server didn't seem familiar with the menu either. I was the one that had to tell him that with the Ruth's classic, we have a choice of salad or soup as well as a choice of side dish (mashed potatoes or creamed spinach). He just didn't seem to listen too much and seemed overwhelmed. We had all even asked for extra croutons on the side for our ceasars salads, and when they came, in trying to cover up his mistake of not bringing the croutons, he says "they added the extra croutons in there." I'm sorry, but 5 croutons in my salad is not considered "extra croutons." Little things like that here and there showed that the care and attention already wasn't there. When our entrees finally arrived, they were far from acceptable. The medium steaks we had ordered--ribeye and filet--were cooked well past medium and basically well done , and the salmon was dry and overcooked. The spinach accompanying the salmon was just raw spinach dumped on the plate. Additionally, we've visited Ruth's Chris before and remember how the steaks come out sizzling with butter and incredibly hot, but our plates were lukewarm at best. They weren't sizzling, and I could touch them with my hands. The mashed potatoes were hard and cold, and the lobster was rubbery and unappetizing. It seemed clear that our food had been sitting for a while, leading to overcooking and cooling. To add to the frustration, we were repeatedly left without basic utensils. When the shrimp appetizer arrived, we had no forks or spoons. Our server was nowhere to be found, so I had to get up and ask for them. When the entrees finally came, we still had no cutlery. We had to ask for steak knives and forks again, as the forks from our shrimp and salad were taken away after we finished them. When our server didn't return for a few minutes, I had to get up yet again to ask for the necessary utensils. The food grew even colder while we waited. How do you forget to give steak knives at a steakhouse? Or just even notice that your table doesn't even have utensils to eat with? The most unbelievable part was the unprofessional response we received. A staff member brought over eight sets of forks, steak knives, and napkins for only three of us, saying, "Now you won't run out of knives and forks," as though we were the ones at fault for needing the right utensils to eat our meal. We had never received any utensils for our food in the first place. The passive-aggressive tone and the unnecessary surplus of cutlery only added to the feeling of being treated poorly. We only got three forks for our shrimp and salads WHEN I ASKED. Those were taken away when our plates were cleared, so obviously we needed new forks PLUS steak knives for our entrees. The attempt to make it seem like we were causing an issue by bringing 8 sets of cutlery (forks and steak knives) for only three people wasn't lost on us. We were patient throughout, and we didn't complain. What made it even worse was the lack of attention to our special occasion. I had mentioned at both the time of reservation and check-in that we were celebrating my parents' anniversary, yet there was no acknowledgment. We saw other tables receiving special occasion anniversary or birthday desserts, but nothing was offered to us. There was no inquiry whether we wanted to upgrade our desserts. The server made it seem like we only had the choice to get the cheesecake. Luckily, I read the menu and have been to Ruth's multiple times before, and actually had to ask "can't we upgrade our desserts?" I did upgrade to the creme brulee and I can only laugh at this because after our server brought the desserts, he didn't bring the any cutlery either. Even after all the other utensil debacles throughout the 2.5 hours, our server still didn't pay attention to basic dining needs.

Honestly this location is Hit or Miss ...I came last night and my salad had brown salad at the bottom , and fresh salad at the top ! And my Brussel sprouts were burned. My filet mignon was good , and so were the potatoes...Service was so-so ...

As I walk in to Ruth's Chris it felt very peaceful and was greeted by everyone around the restaurant it's impressive. Our server was Taryn very attentive and professional and to make it even better high quality food made to perfection ! I had salmon & shrimp with spinach well proportioned. Thank you once again Taryn .

A solid steak house with mediocre service. I attended a drug presentation event at this location a few weeks ago and the food we were served was pretty good. I didn't see an attached parking structure so I parked at a nearby city garage. There is street parking as well but spots are very hard to find given it's downtown so it might be much easier to opt for garage parking. The presentation was held in a private room that's spacious and equipped with a projector. We were given some entree choices in addition to the steak house salad, garlic mashed potatoes, fresh broccoli, and chocolate sin cake. I picked the 11 oz filet, medium, with the lobster tail enhancement. The salad arrived quick but the entree took forever to arrive. After the presentation, everyone sat hungry for more than 30 minutes before our food arrived. I asked for a Diet Coke, it never came. I asked for an iced tea, it was given to the wrong person. No one wanted to stay even longer for dessert, so we asked for it to be packaged to-go. Despite the mediocre service, the food was good. The salad was fresh and the filet was juicy and cooked perfectly. The lobster tail was delicious and seasoned well. I had some leftovers to take home and the next day, after putting the filet in the microwave, it was still juicy and tender. The garlic mashed potatoes were also delicious and the chocolate sin cake was just the right amount of sweetness. I'm not sure if I would return for dinner with family or friends but will consider it in the future if there are more presentations held in this location.

It hurts my heart to leave one of my favorite restaurants a less than stellar review. But the service here was absolutely terrible when I went a couple weeks ago. Our waiter would disappear for long periods of time, and food was slow to come out. Finally, I gave my credit card to pay the check. When the waiter came back with the check, my credit card was missing! He made a half hearted effort to look for it, and came back empty handed. Finally, I found my credit card on the floor of the bar area! He obviously dropped it carelessly, and didn't make a serious effort to find it. Also, I still love their food, but the ribeye was disappointing. I will stick to my usual cut, the filet, from now on. (I do love the ribeye at some other restaurants). If the food wasn't great, this would be a 1 star review, because that's what the poor, apathetic service deserves.

Decided to have dinner here since it was close to the Lesher Art Center and we have had great dinners at the San Francisco location before it closed. 1st of all the cocktails were disappointing. The sidecars we received were not the sidecars we were accustomed to. They served what they called a blackberry sidecar. When asked for a conventional sidecar, we were told they don't make those. We told our server, everyone makes those. The entrees were another disappointment. We asked for prime rib (not on the menu) but what was served was Prime Strip. When brought to the attention of our server, we were told, that is our prime rib. Again, like the sidecars, no real explanation of what we were being served vs what we ordered. We allowed two hours so we could make our concert show. Service was very slow, and we were at least 15 minutes late even though the venue was very close by. I thought it was strange the place was close to empty on a Saturday night, but hey, it was 5pm. Locals may be avoiding this once great restaurant. Too many things went wrong to warrant a return visit. ---------------------------------------------------- Someone from the restaurant already contacted me but I have been unable to recover their message in order to reply.

We had a wonderful dining experience at Ruth's Chris Steak House. Our table was decorated with "happy birthday" confetti. We ordered2 NY steaks. Steak was cooked a perfect medium rare and medium well and stayed warm the entire meal. Mac and cheese and brussel sprouts side was delicious. I would definitely come back. The meal ended with a birthday cake and song... :)