Ryder Revere Beach

Adrienne was an outstanding leasing officer throughout my three last months at Ryder, 21 Revere Beach Blvd. She was professional, patient, knowledgeable, and very responsive to all of my questions and concerns. She made everything clear and easy to understand, which helped make the move out experience smooth and stress-free. Her friendly attitude and willingness to help truly stood out. I really appreciated her excellent customer service and dedication. I would highly recommend Adrienne to anyone looking for a reliable and supportive leasing officer. If you want it to sound more warm, more formal, or more impressive, I can rewrite it in 2 or 3 different styles.

Honestly was a good experience living here. As far as new buildings go, the sound insulation is quite good between units and road noise. Most people living there were pretty nice. Liked the management as well. The only issue we had was the utility bills were super high, $250+ per month electric with no A/C or heat usage, water was at least $100 for 2 people per month. Electric usage is 2-3x what we had before and after in a bigger place plus the kWh cost is higher. Glad we never used the heat (on the 6th floor) but that would’ve made the bills even higher. We even had the utility company come out and see if there was an issue, but it was correct. Windows not being able to open much was a bummer (and no, you can’t fix that like another reviewer mentioned). Didn’t have a problem with our deposit return like other mentioned. It was mailed on the 30th day (that’s what Mass law states has to happen) and got to us in a few days. Just make sure you give them your new address. We met with the leasing office before we left and that I think helped a lot. All and all if you can afford the expense, it’s a nice place to live and much quieter than other revere beach spots. 100% best views you’ll probably ever have.

Absolutely love the management that’s in place here. Other reviews aren’t so kind, but we haven’t had that same experience. We had a lot of issues previously that were left unattended to and since Oct-Nov we haven’t gone more than a few days without something being addressed for us. My husband and I are grateful for the kind and caring attitude we receive consistently from the new team and look forward to warmer months on our quiet side of the beach

Ryder was far from perfect under the previous management (Greystar) but ever since STYL Residential took over back in September 2025, it really could not get any worse. The recent negative reviews are very relatable. The issues described are not one-offs, this is how they operate consistently showing lack of care throughout. For example, if something breaks, big or small, don't expect them to fix it (sometimes ever). The front door intercom at 50 Ocean Ave has been down since May 2025 (it's been 10 months). This has been reported numerous times to both managements and nothing appears to be done. They have even said before they are on it but no seen progress, no follow-ups, no solutions in all that time. Delivery drivers will throw your packages, food deliveries, groceries on the street at times because guests and couriers can't properly access the building. Packages are not organized anymore (they used to be under the previous management) so you will sometimes see packages all over the lobby, even blocking the main entrance doors (despite having Amazon lockers). You also cannot remotely open the front doors either for others since that is via the Butterfly intercom that hasn't worked for that long. The lobby of 50 Ocean Ave is at an average of 30 degrees INSIDE - it is virtually unusable throughout the winter. When it rains heavily and with winds, the lobby has flooded. Nothing seems to be done, it just dries itself eventually. It gets worse... the building Fire Alarm has gone off more than 10 times (yes, TEN) in the last two months. The alarm went off at night in the middle of the largest winter storm in years back in January 2026 and was not turned off for over 2 HOURS. The fire department came twice and probably got sick of the false alarms and did not come again. Not only is that nuisance as uncomfortable as you can imagine, but if there is ever a real emergency, it is scary to think the fire alarm may not operate as expected. (It currently shows as faulty and bypassed areas on that fire alarm panel in the lobby). As many have shared, emails generally go completely unanswered - you can email them 10 times if you wish, include the general email, add specific people in the office like leasing manager, even the property manager, and nothing - you likely won't hear back no matter how serious or time sensitive. I was shocked that even people trying to move in are feeling that too - you would think at least for prospects they would care a bit more to get people in the door. Not even that it seems (lol). One positive thing I will say is that if you submit a maintenance work order through the online portal, you will hear back by the next business day and usually get your issue resolved if it is within your apartment and fairly straightforward. It seems the maintenance team is doing their work at least (and the cleaners do their job too usually!). However, anything else will usually be ignored and closed out if it is an ongoing or old issue from the building since that would probably need the leasing office coordination and they just do not seem to care or follow up on those. About the upkeep of the community's immediate surroundings... dog poop that is not picked up will likely not be picked up, no apparent consequences for violators. It will just dry up and become soil, lol. In the summer, sometimes flies around poop - very fun. This has been an ongoing issue for years so you will learn to live around filth, sadly. Additionally, things break like light poles and signs, they will sit on the sidewalk for years. Exposed wires on the ground right in front of the main entrance will be your welcome home. It is really sad and not a way to live, considering also the high rents here. I see they are starting to reply to the latest Google reviews, but that does nothing to address issues, nor do they generally reply to emails anyway. These are the unfortunate experiences of residents at Ryder in Revere Beach, MA. There is little hope anything will change, but I hope this review along with others is helpful to the public.

The entire leasing process at Ryder Revere, managed by Styl Residential, has been one of the most unprofessional, disorganized experiences I’ve ever had with a property management company. From the beginning, phone calls went unanswered and emails were ignored for days at a time. The only way to get basic information was to physically go to the property. I even scheduled a tour for a Monday at 9:30 AM, arrived on time, and was told by a maintenance worker that the leasing office is closed on Mondays. From the start, communication was inconsistent and unreliable. Information provided in person by Alex (Property Manager) and Martin (Leasing Manager) was later contradicted by corporate representatives, creating constant confusion. It took over a week to correct basic errors in the lease, something that should take minutes. Pet documentation was mishandled, concession details were incorrect, and move-in logistics were repeatedly changed or left unconfirmed unless I followed up multiple times. My original move-in date was scheduled for 12/15, but management failed to provide access to the building, unit, garage, or required keyless entry systems. Because of this failure, the move-in date was pushed to 12/20. Even then, access emails were delayed and required repeated outreach on my end. When I finally arrived on 12/20, the unit was not delivered in a habitable, move-in-ready condition. I observed live and dead insects throughout the apartment, including near the window and vent areas. Garage access had still not been properly provided, and the assigned parking space was already occupied by another vehicle. Due to these conditions, I did not move in or occupy the unit. Only a few items were briefly placed near the entrance before the issues were discovered. I immediately notified management in writing and requested inspection and preventative pest treatment prior to occupancy. Despite multiple follow-up emails documenting the situation, there was no timely response, no confirmation of service, and no acknowledgment of the seriousness of the issue. The entire management and leasing team was included on all correspondence and still failed to respond or clarify matters they had previously discussed in person. Ultimately, because the unit was never delivered in a habitable condition and management remained unresponsive, I removed all items, returned the mailbox key, and formally surrendered the unit. Even at that point, communication remained lacking. This experience showed a complete lack of organization, accountability, and basic professionalism. If the leasing and move-in process is handled this poorly, I can only imagine how actual residency issues are treated. I strongly recommend anyone considering this building proceed with extreme caution. There are many nearby properties that manage to communicate clearly, honor move-in obligations, and treat prospective residents professionally. Unfortunately, that was not my experience here.

Just moved here from California and the staff were super helpful and friendly. The building is very nice and clean as well as the location in the city is safe and beautiful. Martin Aguilar Was super helpful with the whole moving in process and got me an apartment quickly. I highly recommend this facility to anyone who wants a nice new apartment in the Boston area.

This apartment building is a mess. It is physically filthy and has management that fails to EVER RESPOND. The hallway carpets have never been vacuumed or shampooed in the past two years. There is animal feces covering every floor. In the summer, you can enjoy hallways that are 85 degrees and reak of dog poop and pee. The stairwells are even worse with rusty doors, pee stained carpet, and odors that would genuinely make anyone want to vomit. There has been an unknown red substance splatter on the stair door to the garage for months. The garage is infested with RATS because they allow anyone to dump trash in it. Seriously, there are times you cannot drive through the garage because of how much trash is piled up. The TV on the pool deck has been frozen on the same channel all summer, so you can't even enjoy swimming in their dirty bathtub sized pool. This management is terrible. here are some photos since they like to delete reviews :)

Really starting to hate this place. There’s new management and they don’t seem to care about the overall maintance of the building. Paying way too much for what? The gym sucks, the security sucks, management is not helpful. I’ve seen mice and roaches. The hot water runs out all the time. If you place a maintance request….good luck. Save yourself and look somewhere else. Not worth it over here!