June R
Google
The good: Amazing food, fresh oysters, and this has one of my favorite happy hours in the neighborhood. I also love that they have sushi. The food really deserves a 5 star rating.
The bad: The service…. Im thinking the service changes depending on where you sit because I’ve only had someone who was nice serve me one time. The inside bartenders were so sweet. I normally sit outside when I come which is where I typically receive service that is not so friendly. I hesitated on making a review because I do love the food.
I was there earlier in the week and Kellie served me on the patio. She had this weird energy to her where I felt like she was annoyed at me. I then realized she was upset because I sat myself on accident on the empty patio instead of asking a hostess to seat me outside. She had a very standoffish attitude towards me the entire time. I had to flag her down every time I needed something, such as a refill. I have great manners, so I would say “excuse me, may I….?” At one point when I needed something, and tried to politely get her attention, she turns around and says “Excuse me my name is Kellie if you need anything” while cutting me off mid sentence. She said this very rudely, as if we were on a first name basis. She said this, as if she introduced herself when she first came to the table… She did not.
I started off with two oyster appetizers, and then I ordered some sliders for my entrée which she forgot to enter the computer. I had waited a full hour before I asked her where my sliders were at. She told me they were “sent to the next table”. It was finally then when she forgot to ring in my food she finally fixed her face and attitude and all of a sudden became CFA friendly to me. I think I even got a smile towards the end.
This isn’t the first time I was treated so strangely here on the patio. Last year, I came for my birthday with my friend. Same situation…. But this was a male server that we had, and he just seemed bothered by us being there. We hadn’t been there for more than 30 minutes and I was mid appetizer, when the gentleman who was working the patio came over and abruptly interrupted and said that we had to move because it was about to rain and they have to move a party into the area that I’m sitting at. He did not look sorry, he did not care, and he said the best I can do for you is take a drink off the check and close your check out. If you wanna continue ordering, you can go inside and ask to be sat at a table. We were so put off that we just left and went to Bluestone, who treated me so well and made up for that horrible experience.
I won’t be back any time soon, but for other patrons, please talk to your staff about customer service and being friendly.