Bob & John's

I just started ordering from here and I have not been disappointed with either the food or the !!price!!. ( $46.00 for 2 large pizzas ) cant go wrong there... Everything has been excellent. Thank you for the great pizza and service. Definitely will keep ordering from them.

For ladies night, the three of us decided on Bob and John’s (Robert and Jonathan’s for the sophisticated crowd) and they never disappoint. I ubered as parking can be difficult depending on the time of day. We were pleasantly surprised with the extensive renovations since we’ve last visited. There’s now a beer and wine bar, patio space and it looks spiffy! Because it was beautiful outside, we sat in the patio area. Our server was so nice and knowledgeable about the menu and was excited to serve us. I decided to try something different and got the Sampler Platter that included chicken tenders, steak fries, mozzarella sticks and pizza logs. For my appetizer I had a slice of pizza with cup and char pepperoni. The sampler was quite tasty but there is a noticeable difference between pizza from an entire pie vs a slice of that makes since. Overall, this was a great experience and we’ll definitely be back. Some key takeaways…$5.00 all you can eat spaghetti on Mondays and $30(?) for a large pizza and 20 wings on Thursdays-dine in only I think.

Their pizza is really good 90% of the time. Every once in a while you get a dud that's under cooked. The wings are way better in person. They're never crispy when I get them delivered. Their subs are above average.

First time here, very disappointed. Small cheese and half green olives and sausage ( could u spare the sausage). Pizza is bland. Certainly didn't look anything like the PIZZA REVIEW GUYS. Thin piece of cardboard. Biggest disappointment is the wings. Ordered CISPY AND HOT. Not crispy and looked like shook in butter. I was told they were cooked for 15 minutes. Shook again. Only 9 wings and something foreign that shouldn't have been cooked. Do better for $40. Have pictures but can't post for some reason

Just an appreciation for the workers who make the subs. About a month ago I ordered a sub and they put a smile face on it, it made my night and it's something I always think about. So shout out to the sub workers!

We ordered food for our daughter’s birthday party that never arrived. When we called Bob and John’s 20 minutes after the scheduled delivery time, not only were they rude, but they didn’t apologize or accept responsibility for their mistake. They were then upset we didn’t still want the order that would arrive over 45 minutes past when we had ordered it for and her party would have been over. Luckily I had brought other snacks! We live in the neighborhood and this has been our go-to pizza spot for years but we won’t be returning in the future.

BBQ chicken wings were cooked to perfection, and the blue cheese it came with was chunky and full of flavor. The pepperoni pizza had just the right amount of cheese and sauce, with a delicious crust. Our order was ready only a couple minutes after I was told to pick it up. The warm cookies they sell are also fantastic. Parking is limited near this restaurant so expect a short walk to the door. Employees are very pleasant.

Took advantage of the pizza & wing special. It was my 1st time having their pizza. Unfortunately it was a bit of a let down. The pizza wasn't that great, reminded me of bowling ally pizza, and it was hardly warm as if it was sitting for a bit. The cheese wasn't cooked. It just tasted uncooked as if it was rushed or if I received a pizza that was sitting for some time. :( The wings weren't bad, just extra tiny. While I won't order their pizza again, I do enjoy their pizza subs. So maybe I will just stick to those.

For ladies night, the three of us decided on Bob and John's (Robert and Jonathan's for the sophisticated crowd) and they never disappoint. I ubered as parking can be difficult depending on the time of day. We were pleasantly surprised with the extensive renovations since we've last visited. There's now a beer and wine bar, patio space and it looks spiffy! Because it was beautiful outside, we sat in the patio area. Our server was so nice and knowledgeable about the menu and was excited to serve us. I decided to try something different and got the Sampler Platter that included chicken tenders, steak fries, mozzarella sticks and pizza logs. For my appetizer I had a slice of pizza with cup and char pepperoni. The sampler was quite tasty but there is a noticeable difference between pizza from an entire pie vs a slice of that makes since. Overall, this was a great experience and we'll definitely be back. Some key takeaways...$5.00 all you can eat spaghetti on Mondays and $30(?) for a large pizza and 20 wings on Thursdays-dine in only I think.

Another takeout from Bob and John's. This time we ordered an assorted sub and an order of garlic Parmesan wings. Sub was loaded with meat and the wings were done perfectly. Parking is terrible.

Great pizza,however, the employees on the phone are not very pleasant. I have been a customer for at least 40 years. I order the same thing until this last order. They said they couldn't hear me so I called back. Very impatient. No matter how many customers you talk to that may be nasty don't judge me. I hesitate to get another pizza. I always give a great tip to the driver. Especially in the winter.

I ordered the chicken Parm. It is a huge platter with a lot of very tasty spaghetti covered with a baked, melted cheese top. The chicken cutlet was also very good. The outside of the cutlet stayed crunchy. I did think it was funny that there was only one cutlet on this huge platter; there was certainly room for a second one. There were three of us at dinner. We ordered a large tossed salad to share. It is a very large salad, enough for 3-5 people to share. Lots of crisp iceberg lettuce, chi-chi beans, sliced black olives, two hard boiled eggs and a few tomatoes. I will be enjoying my leftover spaghetti for at least a day, maybe two.

Stromboli seems to be their shining star, so that's what I got and it did not disappoint! This should be ordered as quickly as possible because it takes some time to bake. It comes with 4 choices of add-ins. Mine was delicious and had surrounding tables ask me what I got.

They still don't train the staff that answer the phone. Most of the time I get these incompetent people that don't listen and they need to have the order repeated over and over again. So other than that, the food is fantastic and delivery is good.

Everything we've had has been amazing from here. We love the garlic breadstick pizza. Their wings are always super crispy, and recently we tried their raspberry cheesecake pizza logs and they were incredible.

I called to ask about why what I ordered today wasn't followed according to the receipt on the front of the bag. For who ever they transferred me to if they were a "manager". we're really in-polite, aggressive and it really surprised me in the fact that they kept saying I was argumentative? I am a customer my order was wrong, degrading me by saying it was only not wrapped correct or it was a few slices of cheese (even though I payed extra) or some extra onions and pickles missing or it was four hours ago ?? Mind you it wasn't . My order was for 430 we are eating after work roughly 650 pm and I called , it was an uncooked cheese sub. By insulting my intelligence if what the sub would have looked like all those hours later..... just pleasssse?! It was an unreal experience, when ordering out is expensive period these days . Also when I explained how things were before the remodel no problems ever really, "well we don't do it that way anymore"! was my response . A credit wasn't what I was looking for it was acknowledgment of what hard working folks spend Thier money on and to choose to order local with 4 dollar delivery as a flat fee no matter if you only live blocks away ... We could choose some where else on DoorDash for example. But we don't and the facts are my order, it wasn't correct period , the call shouldn't have been any argument at all. Sad folks are so aggravated with Their jobs they cannot look at it from a customer's point of view . I am a longtime customer thats reconsidered her family's options.

Heard about this place on line as a "must try" their Buffalo pizza - Buffalo City, not animals. This website stated that they offer an amazing in Buffalo Starého Pizza, which is thin crust yet almost deep dish, like Chicago. I was super excited to try it. Stoped at the counter to order a pizza to go and the gentleman I was talking to never heard about a Buffalo pizza. He turned to an older gentleman behind him to ask and he just said "no". Another team member was walking into the kitchen so the kid asked him and I was happy he at least took the time to try to understand what I was taking about. So if you're coming here for Buffalo pizza - it's not a real thing. LOL Ended up buying only 1 slice of cheese. I gotta tell ya... there's something about the sauce- it's really delicious. If I were staying I the area, I would love to come back and try a custom pizza rather than just a slice of cheese, but even the plain cheese was really good!

I just went back here last week as I was again in town. It has been remodeled since the last time I was here and it's VERY nice. We actually went two nights in a row as others came into town the day after we went and they wanted their Thursday night pizza and wing special. We sat outside on the patio as it was a lovely evening. We had a great waiter both nights - as in the same guy. He did a fantastic job and I told him so. I would probably go to this place at least once a week if I still lived in Buffalo.

I've been a customer for over 30yrs. I have always loved their subs! However, since the re-model, I rarely Get a sub made the way I asked for it. I've always asked for the sub to be baked but am not getting it that way! I did get one a couple of weeks ago that was baked and it came wrapped in foil like in the past. Unfortunately, again tonight I went to pick one up and it was not baked! I asked politely if they could bake it, but the gentleman working said he saw the sub in the oven. His attitude wasn't very nice! I think after 30 plus years as a customer, I'll have to find a new place! So very disappointed!

Have been a loyal customer for over 20 years, since the remodel everything about the food is terrible!!! Dough is like cardboard, pizza sauce has changed and lacks taste. You would be better off buying a Domino's pizza. The wings are uncooked lacked sauce and taste. This was our last try and they failed miserably and I've heard from many in the neighborhood the same.

Despite being a New Yorker, I have to say my favorite pizza of all is in Buffalo and Bob & John's is the best! Their chicken wings are also 10/10- perfect amount of meat and sauce, delicious sauce, perfectly crispy. Fast, friendly service and clean restaurant.

Went for the pizza lunch buffet which is $9.99 and includes a salad bar with all the fixings. It was alright. Not sure of its the same pies you get for regular orders, but they had pepperoni, veggie, and I think a supreme pizza, along with cheesy bread when I went. Didn't ask if you could request any particular topping on the buffet if thats possible. The hours are from 11am-2pm for buffet.

Went yesterday for wing night. Asked our server prior to ordering if the cajun style wings were saucy or a dry rub. Was told it was a dry rub, so I ordered some to try. Also ordered the wings extra crispy as I like them cooked thoroughly. Out comes the food about 45 minutes later and the cajun wings clearly have a sauce slathered all over them, which is the complete opposite of a dry rub. I expressed my dismay to our server who then stated that this was indeed a dry rub, despite being covered in sauce, and that I was the one who was mistaken. After some discussion, she agreed to remove the unwanted saucy wings from our bill and offered to remake them. I declined as we did not have another 45 minutes to wait for more food. It should be noted that the other half of my wings were barely cooked; a far cry from being extra crispy like I had ordered. I have eaten here before and it was decent. This experience was so far away from our last visit that it was almost comical. Well, it might have been funny if I didn't leave still hungry. I would not recommend this place for wings at this time.

When we moved to N Buffalo 38 years ago, we tried all of the pizza joints along Hertel Ave. At the time, Bob & John's didn't make our short list and we went elsewhere. Recently some friends suggested we try B& J's again, so we ordered a large cheese pepperoni pie and some wings (extra crispy, half medium / half hot. The good: The food was ready when I arrived for pickup. On the other hand: The pizza sauce was bland, the crust underdone and tasteless, the cheese was not in abundance and it tasted blah. The wings were definitely NOT extra crispy. The "hot" wings would be called Mild in any bar in WNY and my Irish grandmother would have had no trouble eating them. My wife who's not a spice fan asked for Medium wings. She swears there was no sauce on them at all. Even the blue cheese tasted strange, like was blended with mayo or something. BTW, we did check the receipt and the person who took the order over the phone got it correct. Needless to say, we'll not go back as there are plenty of great pizza and wing places in North Buffalo.

Usually when we visit Bob&John's we have one of their great pizzas. This time I though I should try something different, a fish sandwich. There are 2 options, a mini (8") and a whole (12"). I went for the big one, as the difference is only $2 (10.75/12.75). It is served is a basket, lined with aluminum foil (comes in handy for your left over part). In the sandwich you'l find 4 pieces of deep fried fish, tomato, lettuce and onion, topped with a little mayo. The sandwich is well filled, all the ingredients in every bite! The sandwiches are all served without any sides, no pickle or fries. You don't need it, but a pickle on the side would have been nice. On the menu it is not specified what kind of fish it is, all I can say that it was white fish. I really liked my sandwich and had part of it for lunch the next day. Not bad at all, but the fish tastes better when it is warm. On their beer list was a Sam Adams seasonal, when I asked the waitress what beer that was this time, see had no clue. I took a chance on that it would be the Winter lager and when the other server brought it over she confirmed that. They have only 8 beers on tap, only 1 is rotating, and I think it is weird the waitress has no clue what that one choice is.

What a great experience. We went there for a get together with my family. Total of 20 of us. They set up the middle of the restaurant to accommodate us. Our waitress Kelly did a excellent job taking orders and making sure everyone got their orders right Shout out to Justin who was the guy that made everything happen Food was great orders came out fast great place for a party

Our family of 6 visited last Saturday evening, May 10, around 6:30 pm. There was only 3-4 other tables occupied. The waitress came to our table quickly and took our orders. We ordered Pizza,a sub. chicken fingers, & I ordered spaghetti. The waitress bagan to bring the items as they were made so I waited patiently. Everyone ate still no Spaghetti ! I asked her a few times "where was my order" & she said in a few minutes. Finally, everyone was ready to go so I told to to keep it & we were leaving. She even asked if I wanted it to go & after waiting 45 minutes, I told her "no". No one else came to us to explain why this happened or apologize for missed order. We paid the bill minus the spaghetti order but was wrong that no supervisor came to apologize for this problem & explain why it occurred. We will not be returning there again for fear of this unexplained happening again.

Arrived on time. Roast beef and au jus excellent, antipasto delicious, Mac and cheese best I ever ate, however; chicken parm was dry, mashed potatoes extremely salty and could not eat. Overall our order was a success! We would definitely would order again.

Our family ordered our Easter dinner for a party of 20 with Bob and John's. Food was delivered precisely on time, Saturday at 7 pm the night before our event. All we had to do was heat and serve it the next day. Roast beef and au jus was not only delicious but the beef practically melted in your mouth. Rolls were super fresh, buttery and very tasty. Antipasto was loaded with pepperoni, salami, cheese, olives, etc. were all served on a fresh crispy bed of lettuce. The Mac and cheese, I must say, was surprisingly THEE best I ever had ... ever in my whole life. The chicken parm was gone before I even had a chance to try it. Although, everyone raved about it. Over all the food looked like a picture and tasted just as good as it looked. I was surprised at the quality and large portion sizes that we were given. B and J.....you aced it all the way!

Can't complain about this hertel staple! It's my go to pizza place on the block. Their lunch buffet offers a great variety of soup, salad, and pizzas for a reasonable price and with all the Huts no longer offering such a thing, I'm overjoyed B&Js does! Much like their sister restaurant the Wellington Pub, their portions are good size for the price. My assorted sub yesterday was stacked with thickly slices meats, no skimping on salami or capicola like many places who fill space with ham. A healthy dose of condiments.

Nice place with friendly staff. Got a chicken finger pizza to go. Was ready as promised and made correctly. Definitely tasty! I would order from here again.

The last 3 orders we placed were either wrong or burnt. Again we ordered last evening and the chicken parm had NO chicken and my COLD SUB was backed. The two prior orders I did not call on because I ALWAYS MADE AN EXCUSE FOR THEM, maybe their really busy, or short of staff, a new worker etc. What has become of the restaurant industry? Customers making excuses for them, accepting shitty food, waiting an HOUR for delivery! After getting no where last evening with them I called and asked to talk to an owner because I was told one would be there today. So I explained the issues with their service the last 3 times we were ordered and he told me to hold on and he'll talk to the guy I spoke to you yesterday. The guy I supposedly talked to last night and said they were only willing to give a $15.00 credit. Mind you the bill total was only $29.01. He claimed he read the order back and my husband did not ask for chicken parm. He ordered it correctly, I heard him, seeing how we've had problems in the past and make SURE they heard us correctly!!! Softer telling him I except a full refund he told me I wasn't getting that because I told him I would give a shitty review everywhere I can. I'm so sick and tired accepting less than what I order and putting up with poorly ran businesses!

It pains me to write this because this has been my favorite pizza place in Buffalo since I was a kid but it's gone downhill. The pizza we ordered tonight was soggy-crusted and the broccoli topping was grey, mushy and tasted funny. The Chef Salad was a travesty, with old, brown lettuce. What happened to fresh ingredients, Bob & John's?

With speedy service and a smile I placed my order for a four slulice cheese personal pizza.It had the right amount of sauce and cheese and was good.Lots of options to pick from like chicken fingers, wings salads, wraps,subs,pizza burritos, quesadillas, Stromboli and dinners.

Lots to choose from on the menu like pizza ,chicken wings and fingers, salads , subs and wraps, plus quesadillas and burritos.With fast and friendly service i ordered a personal cheese pizza. It was four slices and was cheesey and delish.

Got a chicken finger salad this time and while it was loaded with lettuce, they skimmed out on the fingers. I had to cut it into smaller pieces and added some shredded cheese as they forgot. Decent salad though.

The remodeled Bob & Johns looks AWESOME. New bar area is beautiful. The only thing that I would suggest is that they have chilled glasses for the beer. Otherwise...great! Service is always exceptional. Karen & Mandy are always attentive and personable. They are the best

We ordered a large pepperoni pizza and fried mushrooms to be delivered for dinner this evening. The pizza was one of the best pizzas around and the mushrooms were great, too. The crust had a crunchy outside and a soft fluffy inside with plenty of tasty red sauce, cheese, and pepperoni. You will not be disappointed if you stop by for a pizza!

Buffalo is a hole in wall eating city, mom and pop shop mecca, and the good places still stand because they do it right... that is what Bob & Johns is, the community place the people love. The ooey gooey hot cheese will tickle your tastebuds and make you drool, you'll bite into the slice and the cheese pulls away in delicious strings as a piece of pepperoni slides down the side... your chewing the deliciousness as you already are looking at the hot and spicy wings begging to be dipped in the crumbly and thick blue cheese... Friendly service, great food, and a great display of what Buffalo is a city, Bob & Johns pizza is the place! This is a quality buffalo style crust, flavourful and thick without being super bready (however could have a little more crisp on the bottom... forgiven though based on everything else) good sauce and not too much (I like less sauce though) and quality and not to greasy cheese loaded on top! Perfect amount of toppings and willing to split em up across the pizza if you want it custom. Heres the best part... THE WINGS. DO. NOT. SLEEP. ON. THE. WINGS. We ordered double order of the hot wings which were large, quality meaty wings, not greasy and well seasoned, good size. Awesome blue cheese and celery too! Bob & Johns is definitely a place to stop in at if your in the area and want some buffalo style eats! NOTE: I personally prefer thinner crust pizza, but for buffalo style this is GOOD!

My family and I have been coming to Bob & John's for over 25 years........we might be done after tonight. The food quality, specifically the pizza. Has been declining fast. Undercooked, overcooked, burnt, bitchy waitresses, zero service recovery.........there are hundreds of pizza places in town- we have options. A deep cleaning and some customer service training is in order.

The best pizza for 50 years. Quality has never been compromised over all these years. They are great North Buffalo community members and supporters. My family loves Bob & John's LaHacienda.

Oh man. I feel bad leaving 2 stars, knowing it's a local spot, but the food was not good. Paid $30+ for a small cheese 1/2 pep pizza and ten wings. Smallest wings I've ever seen. I realize there is a wing shortage or whatever, so prices are higher, but these things are half the size of every other place in buffalo. Also the pizza looked like it was from dominos or something. They do not use normal buffalo style pepperoni (as shown on their website), they use very thinly sliced pepperoni like you'd find on frozen pizza. Barely any sauce, and the pizza was 1/3 giant dough bubbles. The flavor wasn't awful if you get past the lack of sauce/mostly bread bubble crust. I would not waste my money here again :/

Great service good food nice prices always can find something to chow down on. Pizza is always a go to place and wings are consistently good as well

Ok,so since I was little ,this has been my favorite pizzeria !! Pizza is freaking awesome,subs are amazing & I absolutely love their pizza, soup & salad buffet for lunch M-Sat,and more food on Wednesday at dinner time at their buffet. There's nothing I do not like about this place. Sit in or delivery,these guys are the best!!!!!!! (716)836-5411 (I've known that # by heart since I was young) 1545 Hertel Avenue Buffalo,NY. 14216

Terrible. Pizza was cold, and soup was only lukewarm and greasy. When I mentioned this to management, they dismissed my concerns, took no responsibility for poor quality food and services, and acted like they were fine with sub par service. There are LOTS of very good pizza places in the area; after having been a loyal customer of Bob and Johns for over 30 years, I will no longer patronize Bob and Johns.

Yikes tonight I order a slice of pizza with mushrooms , 10 wings honey mustard and a cannoli Sound familiar???? It was surprisingly terrible...so disappointing !!!! Thank goodness for the cannoli !!! Pizza slice was burnt around edges and taste like box pizza from a local supermarket ... The wings where obviously freezer burned fried to hard and absolutely unacceptable !!!! Due to a medical condition the order was delivered otherwise I would have returned it immediately I'm sooo disappointed as this is my go to And the first time I had a bad dining experience I'll try you once more if I should ever receive a order of that caliber hungry or not delivered or not I will return it in its entirety and expect a full refund and absolutely will not patronize you again This time the review next which I am so sad to leave but I deserve and you as well much better !!!! Cannoli was adequate the shell was soft almost soggy Horrible experience and totally shocking!!!!!! FYI I have dine in as well as via delivery and this is absolutely totally unexpected from past experiences.....!!!!!

Nope. We USED to love it...but all good things come to an end. Management has to care and check quality. But if they do not, product will decline. We asked for "char-cup" pepperoni...totally undercooked...check the pics. Pizza was a big doughy mess. I mentioned to management...it seemed they could not care less. We will not be making the trek to the Hacienda...

I would NEVER recommend patronage of this establishment! In years PAST the food and service were excellent..BUT at thus time neither is adequate! The manager was extremely rude and nonchalant in regards to the sub-par service I received and acted as if my business was b I th unappreciated and not needed! I spend my hard earned money where it is appreciated and courtesy is reciprocated!! I only added a "Star" because it's REQUIRED!!

got our regular order of pizza & wings, got home and took a bite the pizza was like shoe leather, called to let someone know , sat on hold over 30 mins then hung up on. 2 bites of pizza and it went into the trash. the next day my wife called , spent over 30 mins on hold the some guy named Tony said he was the manager, my wife told him how bad the pizza was and would like a different on, he said " not gonna happen" and hung up, great customer service, been a regular over 30 years, guess loyalty means nothing, business must be so good they can treat customers like crap.

Went in for an early dinner with my husband and ordered Chicken Wings crispy. Bit into them and they were nothing but fatty. Asked the waitress if I could order something else because the Chicken Wings made me literally gag. Another waitress came back and said that the manager said they weren't taking back the wings that's how they are. Manager finally came over and was rude and surly. Never took the wings off of the bill. Lost two future customers, not too smart in these times! See ya Bobby & Johnny! Lots of places to chose to eat. Old owners were much better. This place is going to crud!

One of the best chicken finger pizzas I've ever had !! Chicken fingers on the pizza were Cooked well and overall delicious !!

Went to Bob and John's on Sunday evening. We had the pizza and wing special. Pizza, wings, and the value was great as was the nice waitress. Will come back. ​

Ordered pizza and wings over phone for pickup...15-20 min for pickup time how can you beat that?! This was my first experience and am quite pleased from start to finish. The pizza was perfectly cooked and I really appreciate them not being skimpy on the cheese!!! They asked if we would prefer cup and char pepperoni or regular which I appreciate the options. This time we went with regular. Ordered bbq wings which were charred just enough and they were generous with the sauce. The blue cheese you might ask....thank you...it was delicious!!!! Overall: for a 1st time experience, I was very impressed. Delicious food and quick pickup time... I def will be ordering again and can even say that this will be one of my staple local pizza spots!

Ordered a 5 topping pizza and the only visible topping was cheese and barely anything else. I ordered extra cheese, bacon, sausage and mushrooms. I called to make them aware and was told that they go light when ppl order multiple toppings. Which is an understatement and a waste of money. And not to mention the bacon wasn't even visable. I was giving $5 off my next order.

I've been coming to this restaurant for the last 20 years on off, I have always enjoyed the food their pizza has always been superb. I now live in Cleveland and I came home and stayed at a friends house who lives around the corner and I ordered a pizza from here. Well I don't know what they did but they need to undo what they did because this pizza tasted like something that I could get from Little Caesars or Dominos or someplace like that it was not the same airy dough that it used to be and the sauce has definitely changed and not for the better, are used to love coming to your restaurant for pizza but now I don't know if I'll ever come back. My suggestion is whatever you did, I would erase it and go back to the way things used to be because your pizza taste pretty basic where as it used to taste pretty great. Now let's talk about the fact that I ordered a cheese and pepperoni pizza and only got cheese on it when I looked at the recipe I was not charged for the pepperoni but that just tells me that the kid taking the order was not paying attention

Simply outstanding! We ordered a large cheese onion & sausage thin crust. Undoubtedly one of the best pizzas around. They were busy for a Sunday nite & only 2 waitresses, they did a great job !!!! Can't wait to go back.

I'm being generous giving them a three. There was three people at two separate tables when I got there. The dinning room was pretty empty. A woman greeted me at the entrance and seated me and walked away. She was amiable at first. She came back somewhere between 12 and 13 minutes minutes later and asked what I wanted to drink. I was so thirsty and confused as to why she didn't take my drink order after I sat down. I was already unhappy. Where she sat me I could see three different waitresses and a hostess which appeared to intertwin. They were laughing and talking with one another. Drinking soda, one came out the kitchen with food and was eating. People started to trickle in and we're greeted periodically by one or two as one point of the women. Still I was waiting for someone to take my drink order. I had gotten up and gotten my food by this time and was eating. I was unhappy with the selection of pizza as I do not eat pork. All but one pizza had pork on them. I got the chicken finger when I really want cheese, cheese and mushroom, veggie pizza of an variety. There was a veggie pizza but it had pork on it to. Once I was able to order my water I asked her if there were any non pork options coming out. I was told no. I asked can you please ask them to make a cheese pizza because I don't eat pork. She replied yes and came back about 5 minutes later saying they said they can't make cheese pizza. What??????? I asked was she serious and who said that? She said the cook and that they were short in the back so I could only get whatever they send out. I really wasn't in the mood to go back and forth nor talk to managers or owners. I Was flabbergasted! I told her I really wanted pizza options which is why I came for the Buffett and I'm told to take whatever comes out? Okay no problem. When I went back to the Buffett there was a fresh pepperoni pizza and pepperoni and ham or something like that. There is much more that happened I'm just tired of typing. This is like the fourth time that I went and received horrible service. I got periodically like twice a year to see if it's different than the last time. I used to go all the time years ago. The service was better not always great but typically year ago it was good service. And the pizza was much better. I had stopped going for a long time after receiving horrible service and the pizza just wasn't good anymore. I keep trying to give them the benefit of the doubt. I'm over it. They suck.