Roll Shack

🍨Awesome unique ice cream experience. The ice cream here is very delicious and they have a unique way of preparing & serving it. Hence, why it’s called roll shack. It was my first ice cream roll. They flatten the ice cream and literally roll it. They have different flavors along with a variety of different ingredients/toppings. I brought a friend along with me. I had an awesome customer service experience with a cashier after my visit from the Zoo one beautiful sunny Sunday afternoon or evening. She ensured that I received my military discount and provided outstanding customer service. I really wanted to check out the one in downtown Abilene, but she exceeded my customer service expectation at this one and made it worth the visit. She even quenched my thirst with a nice bottle of water. Wish I remembered her named.🍦 Oh, Thank you Angel for being my Angel on that day fine Sunday. Peace, Love, Respect & Light, Community, Kindness, Service, Care

Roll shack was an amazing place to eat ice cream. I liked the atmosphere, and the employees were very nice. The ice cream, was amazing. It tasted fresh, and is very unique. I love watching them prepare the ice cream on the negative degree griddle. However, it only gets four stars because of the processing fee on the credit card. I actually have no problem paying a processing fee on a credit card, but there needs to be a sign, or the employee needs to let you know that pain in an alternative way will not charge a processing fee. Next time I will know to bring cash.

Amazing and cute place. Nice workers. The ice cream was absolutely amazing. Edit: I came back this February on the 8th. Amazing Service with the friendliest staff.Best ice cream I have ever tasted. Tell these people good job 👏👏 AMAZING RESTROOM 😁, BEST LOOKING RESTROOM EVER. MUST NEED TO VISIT. The visit was the best I've had at a "Food service restaurant"

This is not your typical ice cream shop...this is a come and experience some gourmet ice cream without the corporate price ice cream shop.. not your typical ice cream either, if you have never had it rolled, then you definitely need to visit the Roll Shack and experience it for yourself. Bring the whole family because it's definitely a family oriented place!.... Tell the wonderful staff you heard it from me...Truth Seeker of Abilene

I cream is fantastic, service was terrible. Very disappointed. I brought my child here to celebrate after a sporting event, we got here 20 minutes before opening and had no problem patiently waiting in the car, we were excited to try this place. 12 comes and goes and the doors are still locked. 12:05 and a girl brings out the flag then tells us it’ll be a few more minutes because something is not working? At this point there’s a line at the door with other people. We finally get in and I ask which end to order at, I’ve never been here.. I was ignored. Asked again, and got attitude from the girl at cashier. At this point I’m annoyed and sadly already don’t plan on coming back. It’s a shame because I’ve heard such great things for several years. Very disappointed.

First time coming the wife and kids loved the ice cream. The owner was very friendly and welcoming and the building looked amazing. I’m lactose intolerant and they have a milk free base(which I completely ignored because I always do) will definitely come back again!

It was an amazing experience. I will also say the last post by Katie Drury is false. I was behind her in line and she was first slightly after 12.00 pm. Around 12:02 pm the door was opened and the lady apologized for opening late. After entering the building Mrs. Drury muttered something I couldn’t make out and then had an attitude when having to repeat themselves. The sweet young lady at the cashier said aloud while pointing “You order over here.” Which caused Mrs. Drury to get agitated. Afterwards she seemed to be rude to the cashier while ordering a “Levi” then left. 10/10 would recommend the customer service is 100% respectful and polite!

Staff was so nice and friendly even though we got there almost at closing time. Desserts are absolutely delicious! I had a tough time choosing what to get but do not regret what I got. Super clean place too. I was really impressed with the teamwork going on behind the counter too. Everything seem to run very smoothly, which made the environment very enjoyable.