Club Room

After dinner, we went to the lounge, Grand Bar and Salon, but it was full. So the staff suggested we try the Club Room. When we arrived, there were tables open, but the staff told us they could only seat us at the bar stools in the back room and that we would still have to pay a cover charge of $35. We weren’t planning to stay long and especially with no view of the stage, we didn’t think it was worth it. As we were leaving, the staff stopped us and said that if we were only staying any hour (we weren’t even planning to stay that long), that we could sit at the high top in the main room. We’d thought the cover charge would be $70 for the 2 of us, but when we double-checked, they told us it was $35. So we decided to stay and have a drink. The space was so beautiful, perfect for date night. The music was just starting and we enjoyed listening to a couple of songs, saying we would love to come here for dinner sometime so we can fully enjoy the experience. However, when we got the bill, there was a $70 cover charge on it. We asked to speak to the manager, who came over and simply stated that it’s on the website. It was such a lame response considering we hadn’t even looked at their website and especially because one of their staff had just told us it’d be $35 for the 2 of us. We weren’t even there for an hour. We’d thought we’d just found a really cool place for date night and for bringing visitors in town, so their service and response was truly disappointing. My boyfriend paid the $70, but it left a sour taste. I’d expected more of a hotel cocktail bar in Soho. P.S. There were multiple tables closer to the stage (and not by the entrance where we were seated, where people kept on coming in and out), which were open when we arrived, until after we left.

We spent Valentine’s Day at the Club Room inside the Soho Grand Hotel, and it was such a memorable night. The prix fixe menu was excellent. The duck prosciutto was so good and flavorful, the roasted rack of lamb was perfectly cooked and tender, and the yuzu tart was bright though a little sweet for my taste. Still a great ending to the meal. Drinks were delicious, we had a whiskey sour and a gin blossom. The live jazz band playing right in front of us made the night feel extra special and intimate. We didn’t realize there would be a cover charge, but honestly, they were worth it. The staff was warm and attentive, the hosts were polished and knowledgeable, and the decor and ambiance were beautiful, cozy, and chic. A wonderful spot for a special occasion

Gorgeous ambiance, smooth live jazz, and beautifully crafted dishes. A stylish, intimate vibe that makes every moment feel special. Perfect for a classy night out. The food is ok.

The male bartender was very rude. I don't know how this guy works serving people. The female bartender was very nice and thrives for excellent service. Other than that, is a nice place...

One of my favorite spots to go out especially for their annual New Year’s party but every night is good. Always packed on weekends and early evenings they often have live music performances. Best sweet cocktail is the lychee spritz so yummy 5/5

As native New Yorker, this is my go to spot to impress friends and family. I’ve been here on separate weekdays and weekends and each night was so fun with great music and people. My friend also recently hosted a birthday dinner here and it was truly so special for the group with the menu and service.

WORST EXPERIENCE AT THE CLUB ROOM ** – A Serious Stain on Grand Soho Hotel’s Reputation** My husband and I spent nearly a week at the Grand Soho Hotel, and while most of our stay was pleasant, our experience at **The Club Room** on Friday, the 2nd, was deeply disappointing and honestly unacceptable. We arrived at 7:30 PM to enjoy the live jazz show. We paid a \$20 cover charge per person, ordered drinks and snacks, and spent a couple of enjoyable hours there. Around 9:30 PM, we decided to leave briefly to explore another bar before the DJ set began. When we returned at 11:45 PM, the tone of the night changed dramatically. As we tried to re-enter through the second-floor entrance, the **security guard** stopped us and said we couldn't go back in because we didn’t have wristbands. His attitude was incredibly condescending—one of the rudest we've ever encountered. We explained politely that we were guests at the hotel, and he dismissively told us, “Talk to Kint, that’s not my business.” Still maintaining our composure, we walked around to the main entrance on the street level and asked for "Kint." He ignored us until someone else addressed him by name. When I finally got his attention and explained that we were hotel guests trying to re-enter the lounge, **his response was shocking**: > “I don’t care if you’re staying in the hotel. I’m the one who manages this place.” He told us to get in line like everyone else. We watched as several people were allowed in ahead of us—without wristbands and without paying any cover. When it was finally our turn, we were told the cover was now **\$300**. It was clear we were being treated unfairly, if not outright discriminated against. Both “Kint” and the security staff were **offensive, rude, and completely unprofessional**. We later learned from other hotel employees that **this kind of behavior isn’t uncommon**, and multiple guests have had problems with this individual and his crew. It’s incredibly disappointing, especially because **The Club Room is actively promoted by the Grand Soho Hotel as a perk for guests**. This experience left a bitter impression on what was otherwise a nice stay. The Club Room is a liability to the hotel’s reputation and its guests' overall experience. Management at Grand Soho should seriously reconsider its relationship with the staff running this venue. Until changes are made, I would strongly advise hotel guests to **avoid The Club Room entirely**.

I recently visited the Soho Grand Lobby Bar with two friends and had a wonderful experience there. The staff inside were friendly and accommodating, and when the bar was closing we were told we could continue our evening in the Club Room. Unfortunately, our night took a disappointing turn at the door of the Club Room. The bouncer let us know that admission was up to the discretion of the doorman. When the doorman approached—wearing a cowboy hat—I made a polite, lighthearted comment about being from Texas. Instead of a friendly exchange, he rolled his eyes, made a rude remark, and walked away, even bumping into one of my friends as he did so. The bouncers themselves were respectful and kind, but they explained that the doorman’s discretion meant we couldn’t enter. What should have been a simple, friendly interaction turned unnecessarily negative because of the doorman’s unprofessional and dismissive behavior. For an establishment with such a strong reputation, it was surprising and disappointing to see one staff member’s attitude overshadow an otherwise great evening. I hope management takes note and addresses this, as guests deserve to be treated with courtesy and respect. The bouncers would be able to confirm that our small group of three woman were polite, dressed well, and respectful

Ambiance it's great, food it's ok, but the service it's terrible. I was trying to do a video of the bar and one of the bartenders was so rude at me telling me that I should

I was invited here by a friend who comes often, and we brought someone visiting the city for the weekend. I would describe Club Room as an upscale lounge with comfortable intimate rooms filled with self-important people. Is it fashionable? Maybe. Filled with beautiful people? Objectively yes, or at least more than the average bar. Cocktails are $19+ so definitely not cheap. There is also an unspoken dress code of "don't look poor" if you want to be allowed in. Expect whoever is at the door to deny entry at will based on appearance alone. Some nights the name of host/DJ may be necessary for entry. I did appreciate the live jazz music during my visit. Sitting at the back bar my party ordered Tuna Crudo Nicoise and Spanish Manchego & Olives to start which were very flavorful and paired well with our cocktails. Later on, we ordered some fries and a side of marinated Hen-of-the-woods mushrooms which were my favorite. The interior design of the space is the perfect ambiance for a jazzy club space turned DJ dance floor when the time is right. The dance floor accommodates a stage/DJ booth with palm fronds and seating that is moved to open up the space later in the night. The front has casual couches for conversation and is probably the quietest area available relatively. Overall, Club Room is a fun place to dance in the glow of the disco ball late into the night. A special and occasional experience for me, nothing I could do often (on my budget anyway). This place takes itself a bit too seriously but hey, if you're ordering Petrossian caviar you probably do too.

GARBAGE ESTABLISHMENT. I went to go see some friends preform and my friend had put us on the list. Bouncers at the front told me they had maxed out the entry for lists and tried to get my cousin to pay THREE HUNDRED dollars for a ticket to stand in a tiny little room to get pushed around all night. Bouncers are also so rude and condescending and are on a major power trip. This place just reminded me why I NEVER go out in manhattan anymore -- avoid at all costs.

Great space, first time at the soho grand in general. The staff were very friendly and the drinks were great.

My friends often DJ here, so I've spent quite a few late nights in the Club Room over the past couple of years. Cocktails start at $18, so do not come here unprepared. Also dress decently if you want to be allowed in, as the door people can be picky. The nights that I've been by, passwords (names of hosts or djs) have also usually been necessary. The room itself is intimate, as others have said, with a front room to accommodate music, mingling, and some dancing, and a back part, featuring some more seating and the bar, though I usually prefer to snag a couch by one of the tables in the front. Upscale but cozy lounge, fun for nights when you want to feel fashionable and dance with beautiful strangers.

Popped in for a dirty martini on a Saturday night. Vibe was good, the bartender was fine..

Food was perfect, ambiance was second to none and the service was outstanding. We went to see Stella Cole sing, who is incredibly talented by the way. It was one of those perfect evenings listening to jazz in a room that reminded you of another time gone by.

One of my favorite spots in the city, music is always fun and different, no lazy top 40 DJs. Love the live music/jazz earlier in the night too! The food was amazing and they have great vegan options, our server was also very quick and friendly even on a busy Saturday night.

Cocktails are on point! Vibe is great. Truffle fries are a good size and delicious. Service could be improved and the table wasn't completely clean (we found a broken earring on the table and silverware under the table, server did not bring us napkins, etc.) but I'd be back for the atmosphere and because the cocktails are so damn good!

Worst experience ever!!!! I was at the bar, we ordered our first drinks and was watching one of the bartenders make drink when I saw him SPIT into the shaker of a drink he was making. Then, he did it once again to another drink. He then asked if I wanted another drink, I said yes. He had the audacity of spitting into my drink whilst I was right there watching him make it. We took it up with the manager, who seemed unbothered by it. She said they'd watch camera footage but I honestly do not believe that she even cared about the entire situation. Hopefully, they do something about it because that it extremely unsanitary and disgusting and simply disappointing from a place that prides itself on good service!

Going to places like this turns me off as a New Yorker. If you're looking to have a good time and surround yourself with good energy this is NOT the place. The self-important man at the door acts as if this is a Vegas night club. No need to hold the line when it "opens" at 10:30pm but takes over an hour to get in. I'm sorry, I'm not kissing any ass to get into a club. We arrived too early so we stayed at the lounge upstairs then when we tried going to the lounge we were told we had to exit to get stamped to go to the club...so extra. Waited in line for a half hour then decided to move on. Someone we knew decided to wait. NYC is filled with plenty of fun places. We were not wasting any more time trying to get in here. We ended up somewhere else with music and fun energy!

I wish I could give it zeros stars if possible. My group of 7 friends and I (non white) were denied access because the bouncers said that the club was at full capacity at 12am on a Friday night then told us to move to the side and proceeded to check the ID's of the group of 8 behind us and let them in. I was very frustrated because they didn't even check our ID's and when we confronted them they said we looked too young and that we have fake ID's, but keep in mind he didn't even look at our ID's. The bouncers were straight being racist because what kind of club is full at 12am.

Second visit: On the second visit I was roofied. The gin martini usually comes with three olives on a stick across the top of the glass. The spiked drink came with three olives at the bottom of the glass and was served by the bartender. I don't know who spiked my drink, or exactly when they spiked it. I had two drinks but it felt like I had ten, I later lost consciousness in my hotel room. The floor manger and head of security were very professional and took a statement, and reviewed the footage, but it was inconclusive. This is too common in NY. I would have liked more follow through and a call back from the hotel (I had to call them to get an update). First visit: I can verify what others have said about the bad service. I made a reservation for the early evening. Our server was inattentive and came across as unfriendly and unhelpful. He seemed annoyed by our questions and stood with his hands in his pockets looking away from our table. When our drinks took a long time, I waved down another sever and we got our drinks right away. We paid, then switched to the bar area. When I asked for a beer, the bartender kept saying something vague. He was facing away from me, so I couldn't hear him. Something like "we're out" - over and over until I realized the beer taps had plugs in them. The hostess was very helpful and friendly. Decent place to stay, just don't stay here for the bar.

Went to hear a musical act. Started out fine. There were a handful of people at a few tables all talking at a reasonable volume and enjoying the show. About an hour in, 4-5 people sat at the table next to us, right in front of the stage. They were quite loud and disruptive, opening shopping bags, rustling paper. We asked them to please lower their voices. They didn't. A few minutes later we asked them again. Apparently they asked to be moved, but before they did one of the women cursed at us. Then the hostess came over and, without asking US what happened, snapped something like, "This is a bar. People are allowed to talk." We responded that we were here for the music and they were being disruptive and disrespectful to the performer, who was no more than 5 feet away. Clearly that didn't matter -- she told us that if we said anything to anyone else they would have to "take measures," meaning boot us out. It was all I could do not to laugh. This place takes itself WAY too seriously and showed no regard for the musicians. Live and learn. Never again for this place.

Love the clubroom. Great cocktails. Sweet bartenders and servers. Music is not trash.

It's not the Grand Bar, which is the more traditionally set up bar upstairs at the Soho Grand Hotel. It's the dim, intimate lounge on the left at the top of the stairs, which is filled couches, coffee tables, leather club chairs, and often the sound of a live pianist in the evenings. I highly recommend checking him out -- he plays some incredible covers! Aside from the fantastic live music, it's a great place to grab an extremely expensive cocktail and chat with friends in a low-key but stylish environment. My favorite cocktail there is the Come Dance With Me, which is a sophisticated version of a piña colada, with Jamaican rum, chili liqueur, pineapple juice, and coconut milk. My group also shared a nice cheese plate that didn't come with a ton of stuff but featured some wonderful cheeses. The service is sweet and friendly if not too efficient. Our server told us she'd explain what cheeses came out in our board but she took so long that by the time she came back with a menu that she was just reading off of (we also had a menu with us so we could have read this ourselves), we had already finished most of the cheese. We also asked for more bread to finish off the cheese, which never materialized. But she was accommodating when our group grew unexpectedly and though we were told that our table was being taken over by a reservation, they set us up at a nice table in a different part of the lounge. They also helped us split the tab at the end of the night without too much hassle. It's a nice change of pace from the more casual bars that I frequent in the area and aesthetically pleasing without being obnoxious. A well-kept secret that I am now sharing with you!

Call me a sucker, but I love this place -- especially when a friend picks up the tab. ;) It's true that the drink prices are a little ridiculous so for me, I would kind of limit it to a place to take an out-of-town friend or start or finish a great night. The venue is very swanky and full of beautiful people. Roomy enough to do some dancing but plenty of intimate and comfortable seating if you're in a more low-key mood. Definitely one to add to the rotation.

Cozy and classy atmosphere, great drinks and food. I came here for my friends birthday and had drinks and appetizers, it was perfect for the occasion! Can't wait to come back here.

Came here for our office holiday party and it did not disappoint. Great ambiance, friendly servers & bartenders, & delicious food! Highly recommend this space for a special event - the managers are all fantastic to work with!

I've been to the Club Room at Soho Grand a few times over the years for birthdays, get-togethers, etc. It has a swanky feel to it which I like and the music, although a little too loud, is usually pretty good. By loud I mean you can still have a conversation, but you need to lean in close to the person you're talking to. There's a small outdoor smoking area which is convenient if you want to use it or escape for a couple minutes. My problem with this place is that its too expensive for what it is. Over the years they have raised drink prices to absurd levels, now approaching $20 per cocktail. And at that price, you sort of need to tip $2 per drink instead of $1. It bothers me because the drinks are decent, but not particularly potent or large, so you're still spending $100 if you want to get drunk here and more than that if you're taking out a girl. They may also intentionally mischarge your credit card, as happened to me recently so beware of running a tab here. Because I had my receipt they had to fix the error. The area is nice and the place is trendy and all. I just think its dated at this point and not worth the absurd drink prices.

This is probably the most demeaning place I have been to. We asked to be seated to have a couple of drinks and were told by the waitress that our group would "be closed out after one round of drinks". The manager Steven was very disrespectful and laughed in our faces after telling him of our experience. Long story short we will never come back to soho grand. Overall beyond disappointed. Do not recommend.

Wonderful place, great ambiance, amazing drinks and great service. The waiter serving (Omar) is a star! This place is definitely worth a visit!

The Club Room is always a great place to start the night. Music ranges from The Rolling Stones to Notorious B.I.G. in the best, BEST way possible. Lots of comfy leather chairs and couches to sit down and sip your (expensive) drink, plus plenty of room to dance if you're so inclined. Staff is usually very friendly and nice. Starts getting pretty crowded around midnight.

Great bar but please lose the new white tuxedo jackets for the bartenders. Totally out of place in such a hip downtown location. They look like hotel room service uniforms. Also, the bartenders hate them too.