Truth U.
Google
The food at the Heffs, Abilene mall doesn’t taste good and some of the servers are mediocre. I’ve gone there enough times just for food alone whether I dined in or out. Some of servers ask or suggest whether you’re ordering to go vs kindly/politely asking if you’re dining in or out. I’d rather go to the Heffs on Antilley Rd instead because the menu is bigger & customer service is of better quality. If you are a part of the veteran or military community, I don’t recommend patronizing this place. I have attached the QR code that they allow this DJ to use which encourages customers to tip him to boost their chances of singing and he states that he has no rotation because karaoke singing is first come first served & depending on the vibe, he will call you up to sing. He lays it all out in writing, but yet these establishments are complicit. One bartender suggested that I sign up on the paper slip vs QR code due to complications with signing up and I did that right away. A few other customers saw me patiently waiting, approached me and asked if I signed up. One customer was even willing to talk to him on my behalf because she knew him, but I opted to wait for him to do the right thing as a KJ by calling me up eventually. He never did and it was almost most over. He kept calling some of the same ppl up to the stage to sing and ppl who came in after me. Also people who were not even there. He was being antagonistic by testing my patience. After realizing that I was his last priority although I had arrived early enough, I left after waiting for nearly over 2 hours.
I don’t recommend supporting Wednesday karaoke nights because they are complicit to this behavior and allowed Wildman DJ to treat a new customer unfairly while he showed favoritism to his friends, regular customers, or customers who tipped in advance just to sing. The DJ that will be filling in for him was there that night and was complicit as well. Neither the staff nor management stepped in to intervene. It takes a team effort to operate a business that offers food and entertainment. That means making sure that the customers satisfactorily received their requested food services before they leave. The perception is diversity/variety are not welcomed. They are doing the same old stuff they’ve been getting away with doing perhaps to keep the same people coming and certain people out by making them feel unwelcome and being non inclusive. Also, indirectly suggesting that they eat to go vs dining in to eat. It appears that they cater to country, rock, and Tejano music lovers. I’ve never heard or seen anything advertised about R&B, Jazz nor hip hop genres at this venue. What’s up with that?
Nothing is exaggerated, this is a true account on what happened to me on what should have been a fun karaoke night. It’s not fair to gaslight my experience nor deflect to make me out to be negative just for actually shedding light on the truth about a true experience. Just be apologetic for what happened, fix it, and leave it at that. Telling me to go back to my big city, is not going to resolve the issue at hand if you want to look at the bigger picture. It’s just bad business and does not come across as a sincere apology. I’m just not going to return to your establishment. Thank you. Best wishes and deuces.
Love, Light, Peace, Blessings, Community
No weapon formed against me shall prosper.