The Big Chill Cakery

Atmosphere was incredible, and definitely was a well furnished restaurant. We got their mudslide and mango ice creams, which were both really good. The only thing that could be better was that the people at the counter had no emotion. A little bit of life would have made the score a 5.

We visited The Big Chill Creamery section post dinner and thoroughly enjoyed our time there. It was nearly midnight, and yet it was crowded. There are so many ice cream flavours to choose from and one can trial the flavours on request. There are also numerous toppings that one can order. Gourmet chocolates are also available here that can be boxed and gift packed. The prices are on the higher side but given the portion size and the quality of the desserts, it is justified. The service is quite prompt in busy hours. The ambience and decor is very chic.

More of a takeaway than dining in. Small and mighty. Tres leches was good, light creamy and fluffy, texture was great. We tried other items which turned out to be good also. Prices were above average but worthy.

One of the best Hazelnut Tiramisu I’ve tried. Literally melt in mouth literally worth every penny. Quantity is enough for 2/3 people. Quality is top notch. Literally chef’s kiss

Both Big Chill Cakery and Creamery are, at best, okay. Their products — whether pastries or ice creams — are nothing out of the world. The taste is decent, but far from what the hype suggests. What’s really disappointing, though, are their hygiene standards — which are quite poor for a brand of this reputation. The outlets often feel cluttered. The so-called “rush” and “popularity” seem more self-created than genuine. It’s not that customers are buying in bulk; the main reason for the crowd is their painfully slow service. Despite having 6–8 employees at any outlet, only one or two actually attend to customers while one person handles billing. The rest are usually idle or doing tasks that don’t seem to add any real value. Overall, Big Chill looks impressive from the outside, but the actual experience — both in terms of taste and service — is pretty underwhelming.

I don't know what's the hype about. I ordered mixed berry cheesecake not the lemon berry & i was so disappointed, it was sour & salty not at all sweet. When i asked them to add something sweet like chocolate syrup over it, they simply denied. I paid 340rs for this crap. Not gonna visit it again.

Dropped by Big Chill Cakery and tried their Nutella Cheesecake Brownie it was rich, decadent, and hit all the right notes if you have a sweet tooth. The Nutella added a lovely creaminess, and the brownie base was dense and fudgy. Though slightly on the heavier side (and pricey too), it’s a treat worth indulging in once in a while. Perfect spot if you’re craving a good dessert fix in a cozy setting.

Great place for an ice cream. Very clean and safe for Western tourists who think that they are vulnerable to Indian local conditions.