Dr. Amy Z.
Google
BEWARE!!! Read ALL the reviews before supporting this business, particularly the one star reviews. Whilst buyers may seem pleased with Eastown, the reviews from sellers are another story.
I am so disappointed. I really wanted to love this business and give it a great review.
I contracted Eastown to sell the remainder of my household goods (furniture, linens, dishes, art, toys ... all home goods) prior to an international move at the end of May 2020. I was told the sale would happen in June or July, with the delay due to COVID.
Eastown collected my salable home goods as contracted, and admittedly did a nice job of this aspect of the job. However for months and months there was little to no communication from Eastown regarding the sale(s), and I was unable to collect payment from them.
I had been warned against Eastown by others who had the same complaint about struggling to collect repayment, but was willing to give them a chance.
I attempted unsuccessfully to contact Eastown throughout June, July, and August.
of 2020. The only communication I received from Eastown in September stated that everything except one bed was sold and would therefore send 2 payments (one for everything except bed and one for bed).
In October 2020 I went on an online campaign against Eastown, writing this review and posting all over their FB page. This campaign brought my issue to the attention of DJ, the manager of their antique store (who does not typically deal with the estate portion of the business). DJ was incredibly helpful, provided wonderful customer service, and his accountability and forthrightness [whilst he aided me in finally getting the payment from Eastown that I was owed] went a long way towards soothing my legitimately ruffled feathers. DJ is awesome.
I would not recommend Eastown to estate sellers.