CatNamedSiena
Google
Some good, some improvements needed. Overall great experience and will be back. Stayed in the east building on via Calimala. ||Some nitpicky improvements: 1) there was a foul odor in the elevator (that I forgot to mention to the staff); it may have only been temporary, though, so probably not a big problem. 2) the scent diffusers near the elevator are overpowering, they should have a more delicate odor. 3) when serving drinks at the bar, you should provide a little something to eat, like nuts, olives or potato chips. 4) the boiler providing hot water to the bathrooms is set too low; I would increase by about 7-10 degree C. 5) The toilet tissue, while clearly strong, resembles sandpaper. I suggest changing brands. ||I can't speak for the noise that others mention, because I live in New York, and noise doesn't really bother me. The breakfast buffet is fine, and pretty much like every other breakfast buffet in Italy. I found the room temperature quite comfortable. I would suggest putting sheers on the windows, to allow for privacy, but would let light in. ||On the plus side, the location is perfect - it's the only neighborhood I would stay in in Florence. The staff are lovely and accommodating. The rooms, while on the small side are very nicely decorated and comfortable. I had two windows, and a view of the Signoria. The value for the money is exceptional, and I wouldn't hesitate to stay there again.