Cara C.
Google
This is a beautiful store that is offensively expensive. They even charge $10 dollars for a 45 minute sing-along, which seems high to me. I have bought several things here because the products are so appealing however, they were very unaccommodating when I needed to return something that was barely used, claiming that I did not have a receipt (I did) and that the baby sunglasses were "stretched out." The manager (owner?) did nothing to look into the situation (check a new pair of sun glasses to see if they were also very flexible could have been a possibility.) For a store that has the nerve to charge so much , they should treat their customers better. This kind of business really bums me out -- an uptight children's store. I for one, won't be returning.
The owner responded to my review and here is my response in return: You claim you want to make every experience a wonderful one. I did not feel this experience was wonderful. There is nothing "unfair" about my review. I understand the policy but these glasses were hardly worn and have been sitting in their package for the last month. I think customers should be given the benefit of the doubt, but that is just my opinion and why I will be looking for another local toy store to drop money in. Well, at least you give the sing along money to the artist.