Brandon
Google
My wife and I visited Osteria Amore for the first time for our anniversary, and unfortunately the experience fell far below expectations. The restaurant was highly recommended to us by a professionally trained chef, so we expected an elevated evening. Instead, the portions were extremely small, service was slow, and the integrity of our server, Kelsey M., was in serious question.
We were never brought a second serving of bread despite requesting it, and the truffle pasta I ordered was particularly disappointing. The server promoted the white truffle pasta with shaved truffles as a special, but she failed to disclose that the truffles were an extra charge. The pasta dish itself was only around $20, yet the 2 oz. of truffle shavings cost $42 on top of that—more than double the base price of the entrée. The portion was also extremely small, approximately 7 oz., and gone in just a few bites. My wife’s entrée was similar in size: her dish consisted of only six raviolis.
We also later learned that anniversary guests are offered a complimentary dessert, but this was never mentioned by Kelsey. Instead, we were encouraged to order desserts, which resulted in three desserts on the table unnecessarily. It became clear that the server was upselling and inflating our bill rather than being transparent or thoughtful.
For a Wednesday evening reservation at 5:30 PM, the entire dinner still took about 1.5 hours, and we were seated next to a guest with a dog. Given the tiny portions, lack of disclosure, slow pacing, and overall poor service, we left hungry and disappointed. We had expected a pleasant anniversary dinner and instead felt misled and overcharged.
This was our first visit, and unfortunately it will be our last. We left feeling taken advantage of rather than taken care of, and we genuinely regret choosing this restaurant for such an important occasion.