EXPLORE WITH KENZO AND B.
Google
We stayed at the Waldorf Astoria Panama on November 9th to celebrate Kenzo’s birthday and our 11-year anniversary, and it was one of the best hotel experiences we’ve ever had.
From arrival, Oliver and Wilfredo greeted us like family. Oliver, our personal concierge, went above and beyond even before we arrived. Zuri at check-in was warm and welcoming, setting the tone for an amazing stay.
Special thanks to Lille, another outstanding concierge, and to William at Matiz Restaurant—he was absolutely incredible. We also want to recognize Karla, José, Yelmy, Federico, and Bunny for excellent service.
Our room attendant Geselle surprised us each day with thoughtful touches. Dailin and Jose at Peacock Alley, Jafet at the pool, and Esparanza in the evening all made us feel so cared for.
We also appreciated meeting the management team—Massiel, Ruben, and Julian—who genuinely took the time to connect with guests.
The food was delicious, the service was exceptional, and the entire team exceeded our expectations. Oliver and William were the highlights of our stay, but every staff member was amazing.
We came as guests and left feeling like part of the Waldorf Astoria Panama family. Highly recommended!